McDonald's

3.5
2731 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2760 Sweden Way, RICHMOND, BC
V6V 2X1, Canada

Hours

Reviews

3.5
2,731 reviews
5 stars
807
4 stars
716
3 stars
566
2 stars
183
1 star
459

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Renovation Impact

The recent renovations have been criticized for reducing seating capacity and negatively affecting the overall dining experience.

Customer Service

Several customers expressed dissatisfaction with staff attitudes and the overall customer service experience, citing rudeness and lack of accountability.

Cleanliness

While some customers noted clean bathrooms and facilities, there were also complaints about food handling practices and cleanliness in the dining area.
  • SL
    Sam Li
    2 days ago
    1.0
    Constantly “forget” orders, slow, just horrible experience overall. Wouldn’t have gone this McDonald if there’s another one near by. Nothing but frustrations
  • LB
    Liam Beynon
    3 days ago
    1.0
    Terrible service here, they ignore you until they take a break from chit chatting to serve you
  • AR
    Alyssa R
    Nov 16, 2025
    1.0
    Without fail, no matter how busy they are or what I order, I will have to park in front and wait 15 mins for food. Worst McDonald’s around by far.
  • KK
    Kit Kat
    Nov 11, 2025
    1.0
    i visited this mcdonalds around 6:58pm nov 11, i waited for more than 5minutes at the front, i saw people using their phone while they have orders, they dont priorities their guests,
  • SS
    SK
    Nov 3, 2025
    1.0
    The slowest McDonald’s drive-thru ever. The service management has really gone downhill. Every drive-thru customer is asked to park in front of the store—yet there’s no designated waiting area for drive-thru orders—and you end up waiting around 15 to 20 minutes just to get your food. There were four cars behind me in the same situation. Meanwhile, customers ordering inside and those picking up mobile orders seem to be prioritized, as I observed from the front of the store.

Frequently Asked Questions About McDonald's

What are McDonald's regular operating hours at 2760 Sweden Way, Richmond?

McDonald's at 2760 Sweden Way is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's offers a 24/7 drive-through service.