Customers consistently reported slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Renovation Impact
The recent renovations have been criticized for reducing seating capacity and negatively affecting the overall dining experience.
Customer Service
Several customers expressed dissatisfaction with staff attitudes and the overall customer service experience, citing rudeness and lack of accountability.
Cleanliness
While some customers noted clean bathrooms and facilities, there were also complaints about food handling practices and cleanliness in the dining area.
SL
Sam Li
2 days ago
1.0
Constantly “forget” orders, slow, just horrible experience overall. Wouldn’t have gone this McDonald if there’s another one near by. Nothing but frustrations
LB
Liam Beynon
3 days ago
1.0
Terrible service here, they ignore you until they take a break from chit chatting to serve you
AR
Alyssa R
Nov 16, 2025
1.0
Without fail, no matter how busy they are or what I order, I will have to park in front and wait 15 mins for food. Worst McDonald’s around by far.
KK
Kit Kat
Nov 11, 2025
1.0
i visited this mcdonalds around 6:58pm nov 11, i waited for more than 5minutes at the front, i saw people using their phone while they have orders, they dont priorities their guests,
SS
SK
Nov 3, 2025
1.0
The slowest McDonald’s drive-thru ever. The service management has really gone downhill. Every drive-thru customer is asked to park in front of the store—yet there’s no designated waiting area for drive-thru orders—and you end up waiting around 15 to 20 minutes just to get your food. There were four cars behind me in the same situation. Meanwhile, customers ordering inside and those picking up mobile orders seem to be prioritized, as I observed from the front of the store.
What are McDonald's regular operating hours at 2760 Sweden Way, Richmond?
McDonald's at 2760 Sweden Way is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's offers a 24/7 drive-through service.
What delivery options are available at McDonald's 2760 Sweden Way?
McDonald's at this location offers delivery service 24 hours a day and in-store pickup.
Can I pick up my order in-store at McDonald's 2760 Sweden Way?
Yes, in-store pickup is available alongside delivery service.
What payment methods does this McDonald's accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's at this location serve breakfast and late-night food?
Yes, they serve breakfast, lunch, dinner, and late-night food, and also have a children's menu.
Are there any nearby coffee shops to McDonald's 2760 Sweden Way?
Yes, Starbucks Canada and Starbucks are nearby options for coffee lovers visiting the area.
What nearby entertainment options are available around McDonald's at 2760 Sweden Way?
You can enjoy activities at Sandbox VR and Lockdown Escape, which are nearby venues offering arcade games and escape rooms.
Are there places to shop for home improvement near McDonald's on Sweden Way?
Yes, nearby you can visit Vancouver Lighting, End Of The Roll - Richmond, and Tile Town for lighting, carpet, and tile/home improvement needs.
How can I reach McDonald's 2760 Sweden Way if I'm visiting nearby shopping and entertainment areas?
McDonald's is conveniently located near several shops and entertainment venues such as Freshslice Pizza, Staples Bridgeport, and Sandbox VR, making it easy to stop by for a meal during your visit to these places.