Business Details
About
Chocolate ShopCandy Store
Details
- Dine-inNot available
- DeliveryNot available
- TakeoutNot available
- DebitAvailable
Location
Lindt Chocolate Shop - Vancouver Airport McArthurGlen
7899 Templeton Station Road, Richmond, BC
V7B 0B7, Canada
Hours
Reviews
4.4
864 reviews
5 stars
546
4 stars
209
3 stars
55
2 stars
18
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and poor service.
Product Variety
Customers appreciate the wide selection of chocolates and new flavors available, often highlighting the unique offerings.
Pricing Concerns
Several reviews mention dissatisfaction with rising prices and a lack of discounts compared to other retailers, despite being an outlet store.
Store Atmosphere
The store is generally described as clean and inviting, with a pleasant atmosphere, although some customers report negative experiences with staff interactions.
Sampling Experience
Many customers enjoy the free samples offered upon entry, which enhance their shopping experience.
- MLmei mei lauNov 10, 20255.0sometimes prices are higher than other stores
- RMRico MaOct 2, 20255.0Great place to choose your own chocolate!
- GKGeorge KusomiSep 26, 20251.0I came here on September 25th at around 8pm. I was excited to browse the store because the previous year my friend bought me the matcha flavoured chocolates and I loved it. The male worker seemed nice and said that they didn’t have the matcha flavoured ones available but they did have them in the pre-packaged ones and that they would be willing to open them to sell us the matcha ones individually. I was hoping to buy a couple chocolates but, my friend told me that we needed to leave. When we left the store, she informed me that apparently she heard him saying “If you can even afford to buy one” behind my back to the other female staff, to which she apparently laughed at I’m not sure if my friend is telling the truth or if I’m just in denial that it happened, because I’ve never been treated that way before in any retail store I’ve been to. Insinuating that my financial status does not meet whatever standard is needed to purchase your chocolates is discriminatory and reflects poor customer service. Are we not selling chocolates here? I saw they had the Dubai chocolate and I wanted to get that too but, I guess not because my friend was already forcing me out of the store. Also, is it really that serious? Does working at Lindt really make you that unsatisfied with your life? To the male worker that worked that day, I suggest you gain some courage and say whatever you need to say directly to people instead of being a coward, hiding behind a facade, and talking behind peoples back. I hope you don’t get fired for this review considering how bad the job market is but, I hope this helps redirect you towards a better future for yourself as you clearly seem unhappy to be working at Lindt. I may not have heard it directly from you but, seeing how offended my friend was for me is enough for me to never want to come back again. Whatever happens, good luck, and I hope you can find some peace and kindness in your life. (By the way, their dark chocolate is SOOOOO good! I just have to buy it at London Drugs or Walmart now I guess).
- HRHiren RoySep 21, 20254.0All female staff is polite and helpful with customers but the male one is rude, impatient and impolite.
- LSlola simsSep 13, 20251.0Walked in today with my mom and the india student never offered us the free candy because we are punjabi but yet took her little red ridinghood basket full pf candies and offered it to other ethnic back rounds so guess what we left and went to richmond center and spend our $400 on my wedding chocolates at purdys! Maybe take a class on ethics and customer service!
Frequently Asked Questions About Lindt Chocolate Shop - Vancouver Airport McArthurGlen
What are the opening hours of Lindt Chocolate Shop at Vancouver Airport McArthurGlen?
The shop is open daily from 10:00 AM to 8:00 PM, including holidays such as November 11, 2025.
Where is Lindt Chocolate Shop - Vancouver Airport McArthurGlen located?
It is located at 7899 Templeton Station Road, CRU 23, Richmond, BC, V7B 0B7, Canada.
What payment methods does Lindt Chocolate Shop accept?
They accept American Express, Cash, Check, MasterCard, and Visa.
Does Lindt Chocolate Shop offer in-store shopping and pickup?
Yes, customers can shop in-store and use in-store pickup services, including curbside pickup.
Is Lindt Chocolate Shop wheelchair accessible and does it have restroom facilities?
Yes, the store has wheelchair accessible restrooms available for customers.
Does Lindt Chocolate Shop offer delivery or takeout services?
No, the shop does not offer delivery or takeout services at this location.
Can I find other chocolate or candy stores near Lindt Chocolate Shop?
Yes, there is another Lindt store and several candy shops nearby for additional chocolate options.
Are there coffee or tea places near Lindt Chocolate Shop where I can relax?
Yes, nearby you can find DAVIDsTEA and Starbucks to enjoy tea or coffee before or after visiting the Lindt store.
Where can I find other fashion and accessory stores near Lindt Chocolate Shop?
Nearby stores include Armani Outlet Vancouver, Kate Spade Outlet, Brooks Brothers Factory Outlet, and Samsonite for shopping after enjoying your chocolate.
What is the best phone number to contact Lindt Chocolate Shop - Vancouver Airport McArthurGlen?
You can call them at +1 604-273-1649 for inquiries.