Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unhelpful interactions.
Food Quality
Mixed reviews on food quality; some enjoyed fresh and flavorful meals, while others received cold or poorly prepared items.
Wait Times
Many customers expressed frustration over long wait times for orders, both in-store and for online pickups.
Cleanliness
The restaurant was noted for being clean compared to other locations, although some reviews mentioned issues with food hygiene.
SS
Sherryn Smith
2 days ago
1.0
ABSOLUTELY HORRIBLE
I don’t even know where to begin. The front counter person (only one staff on) taking the orders was also the person getting the orders ready. This was DEFINITELY NOT KF CHICKEN!!!! The skin was soggy not crispy absolutely NO FLAVOUR!!! It tasted like frozen chicken purchased from the freezer section of the grocery store. It was not freshly prepared as for each order the person would go in the back and next thing you heard was a “ding” like that of a microwave.
Stupid me that should have been my clue they something was very wrong.
ANYWAY A WARNING!!! BEWARE
This should not be a KFC shop!!!
DD
David Dietlein
Feb 14, 2026
1.0
I wish I could give zero stars. I ordered from you guys on Uber Eats. The bag was torn open and the food items all askew inside. I also ordered a Diet Pepsi as I can’t have sugar, but you sent a regular Pepsi. Basically it’s all going in the trash and I need to go find another meal from another restaurant.
You guys messed up so many orders in the past year…. Not coming back.
SS
ST
Feb 6, 2026
1.0
Very small peaces of tender.
DW
Dahryo Wang
Jan 18, 2026
3.0
sometimes the chicken is very small.
MD
Martha D.D
Dec 28, 2025
5.0
This KFC Richmond food spot absolutely nails it! From the moment you walk in, the place feels clean, welcoming, and efficient. The staff is friendly and moves quickly without ever making you feel rushed. The food is the real star, hot, fresh, and packed with flavor every single time. The chicken burgers and chicken bucket are juicy, the fries are perfectly crispy, and even the simple items taste like they were made with care. Orders come out fast and accurate, which makes it perfect whether you’re in a hurry or just craving something satisfying. Great value for the price and consistently reliable, this is hands down one of the best fast food experiences around Richmond. Highly recommend!
What are the operating hours of KFC at 8555 Sea Island Way, Richmond?
KFC is open daily from 10:30 AM to 11:45 PM.
Where is KFC located in Richmond, BC?
KFC is located at 8555 Sea Island Way, Richmond, BC, V6X 3C7, Canada.
How can I contact KFC in Richmond for orders or inquiries?
You can call KFC at +1 604-409-0665 for orders or any inquiries.
What type of cuisine does KFC in Richmond offer?
KFC is a fast food restaurant specializing in chicken dishes and also serves halal food.
Where can I find KFC's menu and promotions online?
Visit KFC's website at http://kfc.ca for their menu and latest offers.
Are there any nearby parking options when visiting KFC at Richmond?
Yes, Impark provides parking nearby to KFC for convenient access.
What other dining options are available near KFC at Sea Island Way?
Nearby dining options include Subway for sandwiches and Shibuyatei Sushi & Larmen for Japanese cuisine.
Are there any coffee shops close to KFC in Richmond?
Starbucks Canada is a nearby coffee shop where you can enjoy coffee and smoothies after visiting KFC.
Can I find grocery or liquor stores near KFC in Richmond?
Yes, Richmond Liquor Store and JAKS Beer Wine Spirits are close by if you need to shop for beverages, and 豐宜超市 For Real Food Mart is available for grocery needs.
What hotels are nearby KFC for travelers visiting Richmond?
Nearby hotels include Hampton Inn Vancouver-Airport/Richmond and Days Inn, which provide convenient lodging options.