Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, and poorly prepared items, with some customers describing the food as disgusting.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of care for customer concerns.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and poor maintenance.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, citing a lack of attention to detail and poor management.
WM
willy montes
5 days ago
1.0
Order food to go, and the onions were super hard/old thera was no customer and the order took very long to funaly get bad food... very disappointed with this location
YP
Yu Pang
Nov 11, 2025
2.0
I had a very disappointing experience at this KFC.
The staff seemed to prioritize serving customers who walked up to the counter first, while my online order — placed more than 15 minutes earlier — kept getting pushed back by new walk-in customers.
It’s unclear what kind of queue system is being followed here, but it felt completely unfair. Overall, a very poor dining experience.
SL
SSK LIU
Nov 5, 2025
1.0
Disgusting fried chiken tendor and burger served in cold. Dumped all piece into the garbage after few bites.
SC
Squidward C
Nov 4, 2025
1.0
Always take years to get my order
CC
Chris
Oct 27, 2025
1.0
Last time I went in person the manager taking orders was very rude (not just to me).
I just ordered delivery and they forgot all the dips.
Food's ok when it's correct.
What are the operating hours of KFC at 8555 Sea Island Way, Richmond?
KFC is open daily from 10:30 AM to 11:45 PM.
Where is KFC located in Richmond, BC?
KFC is located at 8555 Sea Island Way, Richmond, BC, V6X 3C7, Canada.
How can I contact KFC in Richmond for orders or inquiries?
You can call KFC at +1 604-409-0665 for orders or any inquiries.
What type of cuisine does KFC in Richmond offer?
KFC is a fast food restaurant specializing in chicken dishes and also serves halal food.
Where can I find KFC's menu and promotions online?
Visit KFC's website at http://kfc.ca for their menu and latest offers.
Are there any nearby parking options when visiting KFC at Richmond?
Yes, Impark provides parking nearby to KFC for convenient access.
What other dining options are available near KFC at Sea Island Way?
Nearby dining options include Subway for sandwiches and Shibuyatei Sushi & Larmen for Japanese cuisine.
Are there any coffee shops close to KFC in Richmond?
Starbucks Canada is a nearby coffee shop where you can enjoy coffee and smoothies after visiting KFC.
Can I find grocery or liquor stores near KFC in Richmond?
Yes, Richmond Liquor Store and JAKS Beer Wine Spirits are close by if you need to shop for beverages, and 豐宜超市 For Real Food Mart is available for grocery needs.
What hotels are nearby KFC for travelers visiting Richmond?
Nearby hotels include Hampton Inn Vancouver-Airport/Richmond and Days Inn, which provide convenient lodging options.