Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.8
852 reviews
5 stars
309
4 stars
66
3 stars
35
2 stars
58
1 star
384
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff were mixed, with some praising friendly service while others reported rude and inattentive behavior.
Portion Sizes
Many customers complained about inconsistent and small portion sizes, leading to dissatisfaction with their meals.
Food Quality
Feedback on food quality varied, with some praising fresh ingredients while others reported issues like undercooked rice and poor meat quality.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and food areas, impacting the overall dining experience.
Management Issues
Customers noted poor management practices, including staff training inconsistencies and lack of attention to customer orders.
NR
nathan rowsell
Feb 17, 2026
1.0
First time trying Chipotle and it did not really live up to the hype. It was cold and it fell apart while eating, had to finish with a spoon. Worker who served me was kind but her supervisors seemed to not treat her well. After reading other reviews I think I may have picked the wrong location to try. There are lots of other burrito places that are much more impressive.
DR
Dixita Rana
Feb 13, 2026
5.0
I recently visited this location with my family, and I was really impressed with the fresh, flavorful food and generous portions.
The staff were friendly and welcoming, and the place was very clean and well-maintained, which made the whole experience even better.
AR
Akshay Rana
Feb 13, 2026
5.0
I recently visited this place and had a really good experience. The staff were friendly and my order was prepared just the way I wanted. The place was clean, service was quick and the food tasted fresh and filling. Overall, I would recommend everyone to visit here as the ambience is quite positive.
RM
rossan mangat
Feb 13, 2026
5.0
I had a great experience at Chipotle! The ingredients tasted fresh, and I love that you can customize everything exactly how you want it. The chicken was flavorful and perfectly seasoned, and the portion sizes were generous for the price. The staff was friendly and moved the line quickly, even during a busy time. The restaurant was clean, and my order was made just right.
Chipotle is always a reliable choice when I want something fast, filling, and fresh. I’ll definitely be coming back!
SS
Suman Suman
Feb 13, 2026
5.0
Recently visited this location . Fantastic experience. Sanchit was very helpful, he introduced us with their hot selling items. Ordered customized bowl on Sanchit’s recommendation - Quality food, good portion size, well cooked protein. Also ordered Organic Berry Agua Fresca drink, that was very refreshing. Everything was just perfect. Great job ! Highly recommended
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Richmond, BC?
Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Richmond?
It is located at 1845-4720 McClelland Rd, Richmond, BC, postal code V6X 0M6, Canada.
How can I contact Chipotle Mexican Grill in Richmond?
You can reach them by phone at +1 604-284-5119 or via email at BC.4321.RichmondCent@chipotle.com.
Does Chipotle Mexican Grill offer online ordering?
Yes, you can order online by visiting https://www.chipotle.ca/#menu.
What type of cuisine does Chipotle Mexican Grill serve?
Chipotle Mexican Grill specializes in Mexican cuisine and fast food.
Is Chipotle Mexican Grill open on Sundays?
Yes, it operates from 10:45 AM to 11:00 PM on Sundays as well.
Can I connect with Chipotle Mexican Grill on social media?
Yes, Chipotle Mexican Grill has a Facebook page at https://www.facebook.com/112304721866939 and a Twitter handle @ChipotleTweets.
What nearby shopping options are available when visiting Chipotle Mexican Grill?
Nearby shopping options include Walmart Canada and Central at Garden City shopping center, which also features a cinema and landmark building.
Are there other food options near Chipotle Mexican Grill?
Yes, nearby food options include Burger King, McCafé, McDonald's, TSUJIRI Richmond Matcha Infused Restaurant, Bánh Mì Très Bon, Fatburger, The Grilled Hub, Hellcrust Pizza Richmond, Freshslice Pizza, and 味匠 sushi restaurant.
What nearby services can customers use when visiting Chipotle Mexican Grill?
Nearby services include Western Union for financial services, Minute Key locksmith, medical clinics like Megafu Medical Clinic at Walmart Richmond, and several dentists such as Bridgewater Richmond Dentist and Apple Dental Implant Centre.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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