Dairy Queen Grill & Chill

3.8
253 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
275 St Laurent Ave, Quesnel, BC
V2J 2C8, Canada

Hours

Reviews

3.8
253 reviews
5 stars
98
4 stars
76
3 stars
39
2 stars
20
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and engaging staff, there were several complaints about poor service, including incorrect orders and unhelpful responses from employees.

Food Quality

Customers had mixed experiences with food quality, with some enjoying the ice cream and burgers, while others reported issues like cold food, burnt items, and incorrect orders.

Cleanliness

The restaurant received feedback about cleanliness, with some customers noting it was clean while others mentioned it needed more attention.

Wait Times

Several reviews highlighted long wait times for food, with some customers expressing frustration over delays and receiving their ice cream before their meals.

Staffing Issues

Many reviews indicated that the restaurant appeared to be understaffed, leading to slower service and increased pressure on the existing employees.
  • RD
    Ransom Doherty
    Oct 11, 2025
    5.0
    Madi gave great service! Her smile is very engaging and she made my ice cream to perfection
  • JV
    Jeff Vanderveen
    Sep 16, 2025
    5.0
    I absolutely love the fact that the older generation of ladies work most mornings. The sense of humor and the personality while having breakfast while being served by these cougars is great. Keep it up ladies
  • EO
    Erica O'Quinn
    Sep 1, 2025
    1.0
    This is my first poor review. I hate leaving bad reviews, but sometimes it’s needed for change. I ordered a Peanut buster parfait and asked for score toppings saying I would pay for them. The girl refused to give me score toppings on the side. I told her I used to work at DQ and I know u can order extra toppings on things. She refused. Then when I got it, it was made purposefully small. It didn’t even go past the top of the cup. I asked for more ice cream and said it’s supposed to have a DQ swirl on top, she said she’s not adding more because I picked it up off the counter. Then I told her my cone was supposed to be dipped, she apparently could take that back and dip it… not sure if this place is going broke or why they refuse to make customers happy. Definitely will not be returning here.
  • WW
    weewildadventure
    Aug 20, 2025
    5.0
    Clean. Friendly staff. Quick service. Yummy strawberry milk shakes. What’s not to like.
  • AV
    a v
    Jul 17, 2025
    2.0
    It's soo hot in there, my ice cream was already warm and melted.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Quesnel offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and offers ice cream cakes.

Where is Dairy Queen Grill & Chill located in Quesnel?

It is located at 275 St Laurent Ave, Quesnel, BC, postal code V2J 2C8, Canada.