Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and incorrect orders.
Food Quality
Many reviews highlighted issues with food being cold, undercooked, or of poor quality, including complaints about hair found in meals.
Cleanliness
Customers expressed dissatisfaction with the cleanliness of the restaurant, particularly the bathrooms, which were described as dirty.
Pricing
Several reviews mentioned that the prices were considered excessive for the quality and portion sizes of the food.
Inconsistency
There were mixed reviews regarding the quality of ice cream and food, with some customers enjoying their meals while others found them disappointing.
SU
Sivanidevi Unni
Oct 25, 2025
1.0
we ordered a chicken salad which was just straight out of the cooler. even the chicken was cold and so unappetizing. The chicken strips were too small. It was like paying a full meal price for a side. We found two strands of hair on the burger and reached out to the front desk who got extremely irritated with us raising concern and kept trying to gaslight us into thinking it's a piece of onion.
HG
Harman Gill
Oct 19, 2025
1.0
They were very rude, they didn't know what gluten free was and they also didn't know what was even on there menu
Very disappointed
SG
Seerat Gill
Oct 19, 2025
1.0
Called and workers were very, was asking for anything gluten free and suddenly workers get very rude
AA
Annie
Oct 4, 2025
4.0
Just stopped here on our way to the coast.
Only ordered drinks to go.
GI
George Iddon
Aug 30, 2025
1.0
Very rude employees, order was not correct then got upset at me that they can't understand what I was ordering
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Princeton, BC?
Dairy Queen Grill & Chill is open every day from 9:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 158 Tapton Ave, Princeton, BC, V0X 1W0, Canada.
What types of food and treats are offered at Dairy Queen Grill & Chill?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes.com products.
Does Dairy Queen Grill & Chill in Princeton offer drive-thru and outdoor seating?
Yes, this location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location is family-friendly and welcomes children, providing seating and a kid-friendly menu.
Can I order Dairy Queen Grill & Chill menu items online for pickup?
Yes, you can order online for pickup through their official order site at https://www.dairyqueen.com/en-ca/order/pickup/n/27248/.
Does Dairy Queen Grill & Chill provide free WiFi and restroom facilities?
Yes, they offer free WiFi and have restroom facilities available for customers.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places of interest include Stemwinder Provincial Park for outdoor activities, Cool Beanz Coffee House for coffee and pastries, and The Winking Pedlar 2011 for flowers and souvenirs.
Is there convenient fuel or transit access near Dairy Queen Grill & Chill in Princeton?
Yes, Esso Canada gas station with bus station services and Princeton Esso & Food Store are nearby, making it easy to fuel up or catch local transit before or after your visit.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining options include Princeton Chester's Chicken for fast food and Canadian 2 For 1 Pizza for pizza lovers, both within a short distance.