Subway

Reviews

• AK

  Anureet Kaur

  Oct 23, 2025
  1.0
  Unprofessional Service and Incorrect Charge at subway (Pine centre) During my visit, I inquired about using a Subway gift card as a form of payment. The initial employee I spoke with confirmed that gift cards were accepted. However, after attempting to use the card, it was declined. Another employee, named Sukh, then stated that the location did not accept gift cards. Upon paying with another card, the payment terminal did not prompt me to add a tip. After the transaction, I requested a receipt and noticed that a tip had been added without my consent. When I brought this to the attention of the employees, I was told it was a mistake but that a refund was not possible. Instead, they offered to give me the amount of the tip from their own funds, which I found inappropriate and unprofessional. Furthermore, Sukh was rude and made me feel as though I was causing a significant inconvenience. Her behavior was unacceptable, and her comments about the line being long due to my issue were unwarranted. I expect a higher standard of customer service from your establishments and hope that you will address this issue with the employees involved. Insist of passing these comments she should learn how to solve a problem. And the way she was rude it show she is paying for my food.😡
• SS

  Sapna Sapna

  Oct 7, 2025
  1.0
  I went to subway at pine mall today for lunch with my friend they and i ordered a rice bowl with teriyaki but when i was about to eat something was smelling like stale rice or teriyaki was not fresh. I told then that something is bad in the bowl and there was lady she started eating rice to show me that nothing wrong rather than listen me. Immediate after having little pieces my stomach starts paining and still having watery poop. Just want to let you know that i did not need your free food or refund or anything free but you should listen your customer instead of ignoring them.
• TT

  TWG

  Dec 10, 2022
  1.0
  Today's visit to this location was my worst yet. Out of my choice of bread. Tomatos and lettuce looked revolting. The fact that your staff can look at that and still serve it tells me there is ZERO quality standards. Male on staff needs training. He doesn't even know how to make a sandwich. Feel like I got ripped off today. $13 for a sandwich that wasn't even what I wanted to order. Won't visit again.
• TK

  Travel Advetures with Kids

  Sep 20, 2020
  5.0
  It's really good.

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