Numerous reviews highlighted poor customer service, particularly from night staff, with specific mentions of rudeness and unprofessional behavior from certain employees.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food, leading to frustration and dissatisfaction.
Food Quality
Several reviews noted inconsistent food quality, with complaints about stale or undercooked items, especially during late-night hours.
Cleanliness and Atmosphere
Some customers praised the cleanliness and inviting atmosphere of the restaurant, indicating a positive dining environment during certain times.
DE
Dustin M (Epicstoner86)
1 day ago
5.0
It's McDonald's
JK
JASPREET KAUR
Feb 22, 2026
1.0
It was worse experience tonight i to 5th location i waiting for long time and they handover me a wrong order when i call them to confirm that they show me rude attitude this not customer service 🥴
LL
Louis
Feb 7, 2026
4.0
I like the food, a really nice atomosphere but the service is slow.
AA
Aarzoo
Jan 6, 2026
1.0
On Christmas night, my husband and I ordered two chicken burger meals through the drive-thru. When we reached home, we realized there was no chicken patty in one burger. We called the store, and they apologized and gave us a code for a free meal, which we appreciated.
However, when we visited the store later to redeem the code, the staff member assisting us (Amrita) was quite rude and unprofessional. The tone and attitude made us feel uncomfortable, even though we were polite and simply following the instructions given by the store.
In the end, we did receive the free meal as promised, but the customer service during that visit was disappointing. I hope the management looks into this and ensures better customer service in the future, as experiences like this affect the overall impression of the store.
AS
Aimee Saciovich
Jan 4, 2026
1.0
Went after midnight
Only one staff working.
Ordered two quarter pounder meals.
Got one of the drinks wrong and one of the burgers was undercooked to the extent that it was still pink and had a bad texture. Fries were cold and over salted. Would not recommend going here past midnight.
What are the McDonald's regular in-store hours at 4288 5th Avenue, Prince George?
McDonald's at 4288 5th Avenue, Prince George is open 24 hours a day, 7 days a week.
Does McDonald's in Prince George offer drive-through service and what are the hours?
Yes, the drive-through at McDonald's in Prince George is open 24 hours a day, every day of the week.
Where is McDonald's located in Prince George, BC?
McDonald's is located at 4288 5th Avenue, Prince George, BC, postal code V2M 6Y4, Canada.
What type of food and services does McDonald's at 4288 5th Avenue offer?
This McDonald's offers a variety of fast food including burgers such as the Big Mac and Quarter Pounder, as well as coffee, ice cream, sandwiches, salads, and breakfast items.
How can I contact McDonald's in Prince George by phone or fax?
You can call McDonald's in Prince George at +1 250-562-6830 or send a fax to +1 250-562-1817.
Is there an app available to order or get more offers from McDonald's?
Yes, you can get the My McD’s App via the provided link to enjoy offers and convenient ordering.
What nearby restaurants can I visit around McDonald's at 4288 5th Avenue?
Nearby dining options include China Sail, a Chinese restaurant, and another McDonald's location, both within close proximity for additional variety.
Are there any fuel or convenience stores near McDonald's in Prince George?
Yes, the Shell gas station and convenience store is nearby, making it convenient for customers to fuel up or grab essentials before or after visiting McDonald's.
What community or wellness facilities are close to McDonald's at 4288 5th Avenue?
Nearby you can find the Greek Orthodox Church for spiritual activities, Ladybug Wellness spa for health and medical services, and various beauty salons like Crystal Images Hair Studio and Hey Girl Skin Care.
What educational institutions are located near McDonald's at 4288 5th Avenue?
Close to McDonald's are D.P. Todd Secondary School, a high school, and Happy Tots licensed daycare, providing options for families and community members.
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