Numerous reviews highlighted poor customer service, particularly during night shifts, with reports of rude staff and long wait times.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about stale or undercooked items, especially during late hours.
Cleanliness and Atmosphere
Some customers praised the cleanliness and inviting atmosphere of the restaurant, noting friendly staff during daytime hours.
AA
Aarzoo
Jan 6, 2026
1.0
On Christmas night, my husband and I ordered two chicken burger meals through the drive-thru. When we reached home, we realized there was no chicken patty in one burger. We called the store, and they apologized and gave us a code for a free meal, which we appreciated.
However, when we visited the store later to redeem the code, the staff member assisting us (Amrita) was quite rude and unprofessional. The tone and attitude made us feel uncomfortable, even though we were polite and simply following the instructions given by the store.
In the end, we did receive the free meal as promised, but the customer service during that visit was disappointing. I hope the management looks into this and ensures better customer service in the future, as experiences like this affect the overall impression of the store.
AS
Aimee Saciovich
Jan 4, 2026
1.0
Went after midnight
Only one staff working.
Ordered two quarter pounder meals.
Got one of the drinks wrong and one of the burgers was undercooked to the extent that it was still pink and had a bad texture. Fries were cold and over salted. Would not recommend going here past midnight.
CL
Cheryl Lacerte
Dec 23, 2025
1.0
This guy. Is like no I heard you you dont like us. No serve you.
I have family that east Indian buddy. For one single human to not like "us" This has become a normal for 2 your managers that behave this way. Now I have to travel 5 extra blocks away ( to a way better Mickey d's on 15th) to get my coffee
Now this guy
Is saying i no like them
Slams the window. Opens the window again, i no serve you. Slams it again. Opens again. I heard you. Argues to tell me that he's the boss. And he's calling the cops. Slams the window. His cook didn't look like he's enjoying his shift.
You have 2 managers at this location that clearly do whatever they want, Serve who they want during their shift. Close up shop when they want. Even after they take your order.
I have been accused of being racist and God knows what else.
To the 2 members of your management team at 5th ave location
*Sorry tried to fix the photos
Won't let me delete duplicates*
I dont care what's going on at home or the color of your skin. You should know to leave it there. You both a only night shift managers. You are not the boss.
I am going through the proper channels to deal with this in a good way. Do better Macdonalds. For him to accuse me of not liking them.. what him? The east Indian people? His cook in back? (He looked very scared by the way.) Was very rude to get this at service your window. The boss said she'd talk to them about it on the a.m. of Jan 9th 2026.
And now I get even worse service. People who know me. I am not racist.
As long as the job gets done... "right"
Like it gets dealt with.... but it doesn't. Make sense?
KH
Kelly Harrison
Dec 22, 2025
2.0
One person in drive threw and the worker finds it a need to just keep chatting instead of getting the food to her and be on her way. This location ain't promising to go to if youre in a rush
DP
David Pope
Dec 14, 2025
1.0
It's McDonald's.
PLEASE STOP ASKING US TO DONATE !
TELL YOUR CEOS TO DROP SOME IN THE BUCKET.
AND STOP RATIONING NAPKINS !
What are the McDonald's regular in-store hours at 4288 5th Avenue, Prince George?
McDonald's at 4288 5th Avenue, Prince George is open 24 hours a day, 7 days a week.
Does McDonald's in Prince George offer drive-through service and what are the hours?
Yes, the drive-through at McDonald's in Prince George is open 24 hours a day, every day of the week.
Where is McDonald's located in Prince George, BC?
McDonald's is located at 4288 5th Avenue, Prince George, BC, postal code V2M 6Y4, Canada.
What type of food and services does McDonald's at 4288 5th Avenue offer?
This McDonald's offers a variety of fast food including burgers such as the Big Mac and Quarter Pounder, as well as coffee, ice cream, sandwiches, salads, and breakfast items.
How can I contact McDonald's in Prince George by phone or fax?
You can call McDonald's in Prince George at +1 250-562-6830 or send a fax to +1 250-562-1817.
Is there an app available to order or get more offers from McDonald's?
Yes, you can get the My McD’s App via the provided link to enjoy offers and convenient ordering.
What nearby restaurants can I visit around McDonald's at 4288 5th Avenue?
Nearby dining options include China Sail, a Chinese restaurant, and another McDonald's location, both within close proximity for additional variety.
Are there any fuel or convenience stores near McDonald's in Prince George?
Yes, the Shell gas station and convenience store is nearby, making it convenient for customers to fuel up or grab essentials before or after visiting McDonald's.
What community or wellness facilities are close to McDonald's at 4288 5th Avenue?
Nearby you can find the Greek Orthodox Church for spiritual activities, Ladybug Wellness spa for health and medical services, and various beauty salons like Crystal Images Hair Studio and Hey Girl Skin Care.
What educational institutions are located near McDonald's at 4288 5th Avenue?
Close to McDonald's are D.P. Todd Secondary School, a high school, and Happy Tots licensed daycare, providing options for families and community members.