Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.
Customer Service
Service quality varied significantly; while some staff were praised for their friendliness, others were criticized for rudeness and poor customer interaction.
Speed of Service
Customers experienced long wait times, particularly during busy hours, with some noting that drive-thru service was prioritized over dine-in.
Food Quality
Several reviews mentioned issues with food quality, including cold or improperly prepared items, contributing to a negative dining experience.
Cleanliness
The restaurant's cleanliness was frequently called into question, with reports of dirty tables and unsanitary conditions.