Founded in 1928, White Spot is the longest-running Canadian restaurant chain based in British Columbia, sourcing the freshest, premium local ingredients possible for their menu items. They are best known for their award-winning burgers, Pirate Pak kids meals, hand-scooped milkshakes and secret Triple O sauce. Along with Triple-O's, the White Spot chain operates over 128 locations across British Columbia, Alberta, Ontario and Asia. Their philosophy and effort has kept them as one of BC’s Most Loved and iconic brands, for almost a century.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.