Dairy Queen Grill & Chill

3.9
517 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2550c Shaughnessy St., Port Coquitlam, BC
V3C 3G2, Canada

Hours

Reviews

3.9
517 reviews
5 stars
214
4 stars
146
3 stars
92
2 stars
25
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting exceptional service during cake orders and general interactions.

Food Quality

Feedback on food quality was mixed; while some enjoyed the ice cream and cakes, others reported issues with food freshness and portion sizes.

Speed of Service

Numerous reviews mentioned slow service, particularly for food orders, with long wait times being a common complaint.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting clean bathrooms and dining areas, while others pointed out a need for better upkeep.

Value for Money

Customers expressed concerns about the value for money, citing small portion sizes and high prices for certain menu items.
  • MM
    Mackenzie Macbride
    Nov 2, 2025
    5.0
    I've been coming to this location for almost 15 years to get dq cakes and the whole menu. The customer service at this location is fantastic and inclusive. I just wanted to shout this cake design and the decorator for the cake we received today. The amount of detail in this is incredible-cake was delicious as per normal!
  • LM
    Lili Mörschbächer
    Sep 29, 2025
    5.0
    I just have to give Jennifer and her team at this Dairy Queen the biggest shoutout for absolutely nailing my custom cake order. My little one was having a Princess Peach birthday and had her heart set on a pink cake. I sent in a picture of what I was hoping for, and they completely blew me away. They replicated it so perfectly! All I had to do was add the topper and a few stars, and it was an instant hit. Everyone was obsessed with how it looked, and of course, it was delicious too. What really stood out was how much they cared. Jennifer shared her email so I could send the picture, and even called the day before to confirm the details and make sure everything matched my vision. That extra effort made all the difference. Childhood memories plus amazing service: This cake was everything. I’ll 1000% be ordering from here again. Highly recommend!
  • IH
    Ian Harrison
    Jul 22, 2025
    5.0
    Great service and extremely good value for money, plenty of offers to tempt the hungry traveller.
  • SS
    Shelle
    Jul 19, 2025
    1.0
    I order a buster bar today and what I received was so disappointing. First of all it was SO SMALL. Way smaller than the palm of my hand! Second of all it was literally just chocolate coated soft serve with 5 peanuts and a half a teaspoon of fudge on the bottom of the buster bar. No fudge or peanuts on the top or layered throughout the tiny bar. Total waste of money. I bought one a few months ago and it was the same thing but I thought it was just a one off. Nope. This is what they serve these days as buster bars. Sad. Shrinkflation and greed are not a good business model DQ.
  • PF
    Poco Fishing
    Jul 6, 2025
    2.0
    Food quality has gone downhill and they are not available for delivery half the time.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food items offered at Dairy Queen Grill & Chill in Port Coquitlam?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and DQ cakes.

What are the operating hours of Dairy Queen Grill & Chill throughout the week?

The restaurant is open from 10:00 AM to 9:30 PM Sunday through Thursday, and from 10:00 AM to 10:00 PM on Fridays and Saturdays. It is closed on December 25th.