Many customers praised the friendly and accommodating staff, highlighting exceptional service during cake orders and general interactions.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and cakes, others reported issues with food freshness and portion sizes.
Speed of Service
Numerous reviews mentioned slow service, particularly for food orders, with long wait times being a common complaint.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting clean bathrooms and dining areas, while others pointed out a need for better upkeep.
Value for Money
Customers expressed concerns about the value for money, citing small portion sizes and high prices for certain menu items.
MM
Mackenzie Macbride
Nov 2, 2025
5.0
I've been coming to this location for almost 15 years to get dq cakes and the whole menu. The customer service at this location is fantastic and inclusive. I just wanted to shout this cake design and the decorator for the cake we received today. The amount of detail in this is incredible-cake was delicious as per normal!
LM
Lili Mörschbächer
Sep 29, 2025
5.0
I just have to give Jennifer and her team at this Dairy Queen the biggest shoutout for absolutely nailing my custom cake order. My little one was having a Princess Peach birthday and had her heart set on a pink cake. I sent in a picture of what I was hoping for, and they completely blew me away. They replicated it so perfectly! All I had to do was add the topper and a few stars, and it was an instant hit. Everyone was obsessed with how it looked, and of course, it was delicious too.
What really stood out was how much they cared. Jennifer shared her email so I could send the picture, and even called the day before to confirm the details and make sure everything matched my vision. That extra effort made all the difference. Childhood memories plus amazing service: This cake was everything.
I’ll 1000% be ordering from here again. Highly recommend!
IH
Ian Harrison
Jul 22, 2025
5.0
Great service and extremely good value for money, plenty of offers to tempt the hungry traveller.
SS
Shelle
Jul 19, 2025
1.0
I order a buster bar today and what I received was so disappointing. First of all it was SO SMALL. Way smaller than the palm of my hand! Second of all it was literally just chocolate coated soft serve with 5 peanuts and a half a teaspoon of fudge on the bottom of the buster bar. No fudge or peanuts on the top or layered throughout the tiny bar. Total waste of money. I bought one a few months ago and it was the same thing but I thought it was just a one off. Nope. This is what they serve these days as buster bars. Sad. Shrinkflation and greed are not a good business model DQ.
PF
Poco Fishing
Jul 6, 2025
2.0
Food quality has gone downhill and they are not available for delivery half the time.
What are the operating hours of Dairy Queen Grill & Chill throughout the week?
The restaurant is open from 10:00 AM to 9:30 PM Sunday through Thursday, and from 10:00 AM to 10:00 PM on Fridays and Saturdays. It is closed on December 25th.
Is Dairy Queen Grill & Chill family-friendly and do they have facilities for children?
Yes, the location is family-friendly, welcomes children, and provides high chairs for young children.
Does Dairy Queen Grill & Chill offer seating options for guests?
Yes, Dairy Queen Grill & Chill has both indoor and outdoor seating available for customers.
Can customers order food online from Dairy Queen Grill & Chill in Port Coquitlam?
Yes, customers can place pickup orders online via their official order website.
What special deals or mobile services does Dairy Queen Grill & Chill provide?
Customers can download the Dairy Queen app for exclusive deals, mobile ordering, and rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Port Coquitlam?
The restaurant is located at 2550c Shaughnessy St., Port Coquitlam, BC, V3C 3G2. The main phone number is +1 604-941-6343.
Are there any nearby wellness or counseling centers close to Dairy Queen Grill & Chill?
Yes, nearby places include Aster Wellness Centre and ARTivity Finder Counselling, which offer counseling and mental health services.
What other food options are located near Dairy Queen Grill & Chill in Port Coquitlam?
Nearby food options include a Subway sandwich shop and Europe Bakery & Deli, providing a variety of meal choices in the area.
Are there any recreational or educational facilities near Dairy Queen Grill & Chill?
Yes, nearby you can find Westwood Goju-Ryu School of Karate and KyungHee University Taekwondo School, both offering martial arts training and active life education.