Many customers praised individual staff members for their exceptional service, while some reported negative experiences with unhelpful cashiers.
Product Quality
Customers appreciated the fresh produce and bakery items, but there were complaints about the quality of certain packaged goods.
Pricing
Feedback indicated that many customers found prices to be high compared to competitors, although some noted good sales and deals.
Store Cleanliness
The store was generally described as clean and well-organized, though there were isolated reports of unsanitary conditions.
Staff Friendliness
Overall, staff were frequently described as friendly and helpful, contributing positively to the shopping experience.
CM
Connie Michelson-Roberts
Oct 17, 2025
5.0
We live out of province but wanted to send a Get Well fruit basket to our 7 year old grandson after surgery. Big shout out two Camille at the Floral Department in Port Alberni, BC. Camille went above and beyond to enlighten this basket with suggestions of kid treats such as chips, popcorn, and a couple little Dinki Toys along with some mini chocolate bars. She took the time to send me a photo of the cute masterpiece as well as my bill total. Thank you Camille, I hope your store manager and your staff recognize your work of excellence! Excellent employee. 👍 It made our grandson’s day. 🎈
AA
ACL
Sep 19, 2025
5.0
Save-On-Foods ist einfach immer eine super Adresse zum Einkaufen! 🛒 Egal ob im Norden oder Süden von Vancouver Island – die Märkte sind groß, sauber und sehr übersichtlich. Die Auswahl ist riesig, von frischen regionalen Produkten über internationale Spezialitäten bis hin zu einer tollen Bäckerei- und Frischeabteilung. 🥦🍞🍓 Das Personal ist überall freundlich und hilfsbereit, man fühlt sich sofort willkommen. Auch die Parkmöglichkeiten sind großzügig und praktisch. Ein Einkauf hier macht wirklich Freude – absolut empfehlenswert! ⭐⭐⭐⭐⭐
EF
Erik Foster
Aug 2, 2025
5.0
Want to give Richard one of the cashiers a big big shout out. We paid for our order and apparently we forgot our hamburger buns at the cash register. Should know that we went for hamburger buns yet bought a couple of other things. Well, we’re getting ready to drive out onto the street in our car and here comes Richard running to make sure that we had it forgotten our hamburger buns. Talk about going above and beyond coming running Outside the store and make sure that we got our purchase so that we could eat our hamburgers tonight. Five stars go out to Richard for his customer service as we appreciate it so very very much.
What are the regular operating hours of Save-On-Foods in Port Alberni?
Save-On-Foods in Port Alberni is open every day from 7:00 AM to 10:00 PM.
Is Save-On-Foods open on public holidays?
On some holidays, Save-On-Foods has special hours such as opening from 7:00 AM to 6:00 PM on December 24 and 31, closed on December 25, and open 8:00 AM to 6:00 PM on December 26 and January 1. It is open on November 11 from 7:00 AM to 10:00 PM.
Where is Save-On-Foods located in Port Alberni?
Save-On-Foods is located at 3756 10th Avenue, Port Alberni, BC, V9Y4W6, Canada.
Does Save-On-Foods accept debit card payments?
Yes, Save-On-Foods accepts payments by debit card and does not require cash only.
Does Save-On-Foods sell organic and prepared food products?
Yes, Save-On-Foods offers both organic food products and prepared food options.
How can I contact Save-On-Foods customer service?
You can reach Save-On-Foods customer service via email at customer_service@saveonfoods.com or by phone at +1 250-723-6212.
What types of stores and services are near Save-On-Foods in Port Alberni?
Nearby, there are several places including Canada Safeway Ltd (pharmacy and grocery store), BC Liquor Store, Canada Post, Tim's Trimming (tree services), and Pizza Hut among others.
Are there convenient dining options near Save-On-Foods?
Yes, you can find several dining options near Save-On-Foods, such as Pizza Hut, Subway, Wait You Chinese Restaurant, Quesada Burritos & Tacos, and Tim Hortons.
What financial and postal services are available near Save-On-Foods?
Nearby services include CIBC ATM, Scotiabank, Scotiabank ATM, Western Union money transfer, and Canada Post office, making banking and mailing convenient while visiting.
Where can I find health and beauty services near Save-On-Foods?
Close to Save-On-Foods, there is Shoppers Drug Mart (pharmacy and convenience store), Crowning Glory Coiffures (hair salon and beauty spa), Wild Onyx Nails and Spa (nail and beauty salon), and IRIS.ca (optometrist and eyewear).