Save-On-Foods

4.0
513 reviews

About

Grocery StorePharmaciesOverwaitea Food Group

Details

  • DebitAvailable
  • Cash onlyNot available

Location

Save-On-Foods
3756 10th Avenue, Port Alberni, BC
V9Y4W6, Canada

Hours

Reviews

4.0
513 reviews
5 stars
227
4 stars
153
3 stars
86
2 stars
17
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude or unhelpful.

Cleanliness

The store is generally reported as clean and well-organized, although there are some complaints about unsanitary conditions in specific areas.

Pricing

Many customers find prices to be high compared to competitors, with some expressing frustration over perceived price gouging.

Product Quality

Customers appreciate the quality of fresh produce and bakery items, but there are complaints about specific products being stale or of poor quality.

Staff Recognition

Several reviews highlight individual staff members who provided exceptional service, indicating a positive recognition of employee efforts.
  • CS
    CEDKEK SUPERIDOTHESHOW
    Dec 18, 2025
    5.0
    Very clean and the people that work there are very nice, always aimed to please you.And help you out
  • JT
    Jacob Tinkess
    Nov 29, 2025
    1.0
    Honestly not good... I sat at self checkout waiting 10 minutes for assistance and nobody came to help, only when I decided to move to another till after being tired of waiting someone came and shut my whole till down. Lovely. Like they didn't want to help me but they were okay with shutting it down after I had left. Mind you there was nobody else in any other self checkout till near me and lines weren't that long. Horrible service.
  • CM
    Connie Michelson-Roberts
    Oct 17, 2025
    5.0
    We live out of province but wanted to send a Get Well fruit basket to our 7 year old grandson after surgery. Big shout out two Camille at the Floral Department in Port Alberni, BC. Camille went above and beyond to enlighten this basket with suggestions of kid treats such as chips, popcorn, and a couple little Dinki Toys along with some mini chocolate bars. She took the time to send me a photo of the cute masterpiece as well as my bill total. Thank you Camille, I hope your store manager and your staff recognize your work of excellence! Excellent employee. 👍 It made our grandson’s day. 🎈
  • AA
    ACL
    Sep 19, 2025
    5.0
    Save-On-Foods ist einfach immer eine super Adresse zum Einkaufen! 🛒 Egal ob im Norden oder Süden von Vancouver Island – die Märkte sind groß, sauber und sehr übersichtlich. Die Auswahl ist riesig, von frischen regionalen Produkten über internationale Spezialitäten bis hin zu einer tollen Bäckerei- und Frischeabteilung. 🥦🍞🍓 Das Personal ist überall freundlich und hilfsbereit, man fühlt sich sofort willkommen. Auch die Parkmöglichkeiten sind großzügig und praktisch. Ein Einkauf hier macht wirklich Freude – absolut empfehlenswert! ⭐⭐⭐⭐⭐
  • EF
    Erik Foster
    Aug 2, 2025
    5.0
    Want to give Richard one of the cashiers a big big shout out. We paid for our order and apparently we forgot our hamburger buns at the cash register. Should know that we went for hamburger buns yet bought a couple of other things. Well, we’re getting ready to drive out onto the street in our car and here comes Richard running to make sure that we had it forgotten our hamburger buns. Talk about going above and beyond coming running Outside the store and make sure that we got our purchase so that we could eat our hamburgers tonight. Five stars go out to Richard for his customer service as we appreciate it so very very much.

Frequently Asked Questions About Save-On-Foods

What are the regular operating hours of Save-On-Foods in Port Alberni?

Save-On-Foods in Port Alberni is open every day from 7:00 AM to 10:00 PM.

Is Save-On-Foods open on public holidays?

On some holidays, Save-On-Foods has special hours such as opening from 7:00 AM to 6:00 PM on December 24 and 31, closed on December 25, and open 8:00 AM to 6:00 PM on December 26 and January 1. It is open on November 11 from 7:00 AM to 10:00 PM.