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Save-On-Foods

4.0
(520 reviews)

Business Details

3756 10th Avenue, Port Alberni, BC
V9Y4W6, Canada
(250) 723-6212
https://www.saveonfoods.com/

About

Grocery StorePharmaciesOverwaitea Food Group

Details

  • DebitAvailable
  • Cash onlyNot available

Location

Save-On-Foods
3756 10th Avenue, Port Alberni, BC
V9Y4W6, Canada

Hours

Reviews

4.0
520 reviews
5 stars
229
4 stars
154
3 stars
86
2 stars
19
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful interactions.

Pricing Issues

Many customers express concerns about high prices compared to competitors, with some feeling misled by sales promotions.

Product Quality

There are frequent complaints about the quality of produce, with reports of rotten items and issues with specific products.

Store Cleanliness

The store is generally noted for being clean and well-organized, although some customers have reported unsanitary conditions.

Positive Experiences

Several reviews highlight positive experiences with specific employees and departments, particularly in the pharmacy and floral sections.
  • JJ
    Jaime
    Feb 13, 2026
    2.0
    I love save on for the deals, but I have to mark them two stars for the stress of shopping at their store...I've started shopping at the Port Albernie Savon foods for about 6 months, after I moved close by, and I shop every week at save on I don't put money into any other grocery stores. But lately I've been very unimpressed with the stores system that registers sales. It seems every single time I go there I get charged full price for things that are on sale. I'm a single mom without a vehicle, I'm also on a disability income and so getting those deals means everything to me and my family to be able to get through each week and be able to eat. It may not seem a lot to the store or the cashiers or the manager but it adds up weekly constantly getting charged full price for items that are supposed to be on sale and only able to notice it once I come home. I called in to speak to the manager about one receipt they said come in and we'll correct it well when I went into the store I was treated as if I was lying being discriminated against and questioned on whether or not I had picked the proper items that were on sale, gas lighting me. I'm a single mother on a budget I always check the prices and I pretty much only buy things that are on sale, and I have to come back to the store every single time there's an error who has time for that especially if you come to the store and are going to be discriminated again and treat it as if you're an idiot... I mean the customer service did refund but when I went back that day I was charged full price for another item I went back today and I slowly asked the cashier if we can go through each item to make sure that everything was on sale and I still felt rushed and lo and behold I got full charge price for another item when it should have been on sale.... I know the manager said it's human error and sometimes their system isn't working but if it's constantly happening every single time a customer checks out perhaps the store needs to put some time and effort and money to correcting the system or hiring someone in Tech to prevent these constant errors. You would think a store as established a Savon foods would be able to afford a proper system that registers their sale items. Truly a disappointed customer. Specially in these times while grocery prices are skyrocketing as a Canadian citizen I wish I could put my trust in my country and their grocers but it looks like I'm going to have to stand at the till and double check every single item from now on.
  • JH
    joanne hein
    Feb 5, 2026
    5.0
    Great sales and good selection of foods. Good deli and meat shop.
  • SB
    Shelley H Bryce
    Feb 3, 2026
    5.0
    Always friendly and helpful employees
  • KK
    kimmerhc
    Feb 2, 2026
    1.0
    constantly get rotten produce - it’s fine when I buy it - I no longer trust so I look through it before purchasing - by the following morning a few in package are rotten. Berries are the worst - and of course the most expensive. I called customer service today and they will replace - however - I was interrupted while talking - and talked over - so there are a few things that could be improved on
  • RA
    Ryan Anderson
    Jan 24, 2026
    1.0
    I WILL NEVER SHOP HERR AGAIN. TAKE OFF THE MASKS. ITS 2026. LEFT WING POLITICAL ACTIVISM SHOULD NOT BE AT WORK. I WILL STICK TO THE CLEAN SIDE OF TOWN.

Brand Certified Facts from Save-On-Foods

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Certified March 01, 2026Yext Knowledge Graph
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