McDonald's

3.5
829 reviews
Drive-Thru Curbside
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Business Details

3990 Johnston Road, PORT ALBERNI, BC
V9Y 5N5, Canada
(250) 723-3722
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3990 Johnston Road, PORT ALBERNI, BC
V9Y 5N5, Canada

Hours

Reviews

3.5
829 reviews
5 stars
235
4 stars
231
3 stars
174
2 stars
75
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly and quick staff while others experienced rudeness and long wait times.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Freshness

Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

The cleanliness of the location received both positive and negative remarks, with some noting clean facilities and others mentioning dirty restrooms.

Value for Money

Several customers expressed concerns about rising prices and perceived value, comparing it unfavorably to competitors.
  • JS
    Joyful Stevenson
    Nov 11, 2025
    5.0
    Good service, pretty good McDonald's, the shift manager was really nice and friendly
  • JJ
    Jess J
    Oct 30, 2025
    4.0
    I always come here later at night once I’m off work and the night crew is awesome. I don’t mind the few minute wait but I appreciate that they always apologize, my food comes out pretty quick, the staff is super nice and sincere, my food is hot and tastes fresh (for as fresh fast food gets). Thank you night crew for making my nights end well!
  • KK
    Keith O'Shea (Keith)
    Oct 16, 2025
    5.0
    Quick & Friendly Service With Decent Consistency 👌
  • BE
    Barrie Etter
    Oct 12, 2025
    3.0
    The food took a little while to be made, but luckily we were not in a rush. The Food was edible
  • OO
    Oliver Oliver
    Oct 11, 2025
    1.0
    Why you block dashers-"I've been dashing for 2-3 years and have never experienced anything like this. This new manager at the McDonald's location has been blocking drivers left and right. We're constantly waiting 15-20 minutes, sometimes even half an hour, for orders, with no explanation or apology. Yet, if we're even 2-3 minutes late, we get blocked. This is unacceptable. The manager needs to get their act together and improve their own service before they start penalizing drivers. When the store is busy, every dasher is left waiting, which isn't the case at other locations. Something needs to change."
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Frequently Asked Questions About McDonald's

What are the opening hours of this McDonald's location?

This McDonald's in Port Alberni is open daily from 5:00 AM to 11:59 PM.

Is drive-through service available at this McDonald's and what are its hours?

Yes, the drive-through is available every day from 5:00 AM to 11:59 PM.