McDonald's

3.5
831 reviews
Drive-Thru Curbside
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Business Details

3990 Johnston Road, PORT ALBERNI, BC
V9Y 5N5, Canada
(250) 723-3722
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3990 Johnston Road, PORT ALBERNI, BC
V9Y 5N5, Canada

Hours

Reviews

3.5
831 reviews
5 stars
237
4 stars
232
3 stars
174
2 stars
74
1 star
114

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Feedback varied, with some praising friendly and quick service, while others experienced rudeness and long wait times.

Food Quality

Customers had mixed experiences with food quality, noting cold items and food poisoning incidents, but some also mentioned fresh and hot food.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it while others reported unsanitary conditions.
  • JT
    Josh Teng
    Dec 26, 2025
    1.0
    I came through the drive through and ordered a 2 oat 1 sugar large coffee the person said ok, I got to the window and they said a 2 milk 1 sugar I reiterated that I wanted oat milk not a dairy milk and they said yeah haha okay. Then when I got to my final window I reiterated again and they said yep and I picked up my coffee. I am very sensitive to dairy but with all the different non dairy milks places use I wasn't 100 percent sure if it was indeed oat or milk and I drank it as they said it was oat. Unfortunately once I got home I was quite sick for most of the day as it contained dairy, this isn't some fad for me I can't have dairy and they put it in anyways 0/10 stars terrible!
  • JS
    Joyful Stevenson
    Nov 11, 2025
    5.0
    Good service, pretty good McDonald's, the shift manager was really nice and friendly
  • JJ
    Jess J
    Oct 30, 2025
    4.0
    I always come here later at night once I’m off work and the night crew is awesome. I don’t mind the few minute wait but I appreciate that they always apologize, my food comes out pretty quick, the staff is super nice and sincere, my food is hot and tastes fresh (for as fresh fast food gets). Thank you night crew for making my nights end well!
  • KK
    Keith O'Shea (Keith)
    Oct 16, 2025
    5.0
    Quick & Friendly Service With Decent Consistency 👌
  • OO
    Oliver Oliver
    Oct 11, 2025
    1.0
    Why you block dashers-"I've been dashing for 2-3 years and have never experienced anything like this. This new manager at the McDonald's location has been blocking drivers left and right. We're constantly waiting 15-20 minutes, sometimes even half an hour, for orders, with no explanation or apology. Yet, if we're even 2-3 minutes late, we get blocked. This is unacceptable. The manager needs to get their act together and improve their own service before they start penalizing drivers. When the store is busy, every dasher is left waiting, which isn't the case at other locations. Something needs to change."
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Frequently Asked Questions About McDonald's

What are the opening hours of this McDonald's location?

This McDonald's in Port Alberni is open daily from 5:00 AM to 11:59 PM.

Is drive-through service available at this McDonald's and what are its hours?

Yes, the drive-through is available every day from 5:00 AM to 11:59 PM.