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Drive-Thru Curbside
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McDonald's

3.5
(834 reviews)

Business Details

3990 Johnston Road, PORT ALBERNI, BC
V9Y 5N5, Canada
(250) 723-3722
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3990 Johnston Road, PORT ALBERNI, BC
V9Y 5N5, Canada

Hours

Reviews

3.5
834 reviews
5 stars
238
4 stars
232
3 stars
174
2 stars
74
1 star
116

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Feedback on service was mixed; while some praised friendly staff, others experienced rudeness and long wait times.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food poisoning.

Cleanliness

The cleanliness of the location received mixed reviews, with some noting it was clean while others reported unsanitary conditions.
  • EB
    Ethan Bennie
    Feb 20, 2026
    1.0
    I had a huge hair sticking out the side of my Big Mac. Disgusting
  • AH
    Avery Holtzman
    Feb 4, 2026
    1.0
    We went through the drive-through today at the Johnson Street McDonald’s very disappointed with our service we were trying to get three separate. Can you please get the pick up shoe that we couldn’t do? I was in such a rush. I couldn’t even even get the pickle off my cheeseburger.
  • JT
    Josh Teng
    Dec 26, 2025
    1.0
    I came through the drive through and ordered a 2 oat 1 sugar large coffee the person said ok, I got to the window and they said a 2 milk 1 sugar I reiterated that I wanted oat milk not a dairy milk and they said yeah haha okay. Then when I got to my final window I reiterated again and they said yep and I picked up my coffee. I am very sensitive to dairy but with all the different non dairy milks places use I wasn't 100 percent sure if it was indeed oat or milk and I drank it as they said it was oat. Unfortunately once I got home I was quite sick for most of the day as it contained dairy, this isn't some fad for me I can't have dairy and they put it in anyways 0/10 stars terrible!
  • JS
    Joyful Stevenson
    Nov 11, 2025
    5.0
    Good service, pretty good McDonald's, the shift manager was really nice and friendly
  • JJ
    Jess J
    Oct 30, 2025
    4.0
    I always come here later at night once I’m off work and the night crew is awesome. I don’t mind the few minute wait but I appreciate that they always apologize, my food comes out pretty quick, the staff is super nice and sincere, my food is hot and tastes fresh (for as fresh fast food gets). Thank you night crew for making my nights end well!

Frequently Asked Questions About McDonald's

What are the opening hours of this McDonald's location?

This McDonald's in Port Alberni is open daily from 5:00 AM to 11:59 PM.

Is drive-through service available at this McDonald's and what are its hours?

Yes, the drive-through is available every day from 5:00 AM to 11:59 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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