McDonald's

3.4
695 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
4152 Redford Street, PORT ALBERNI, BC
V9Y 3R5, Canada

Hours

Reviews

3.4
695 reviews
5 stars
195
4 stars
166
3 stars
174
2 stars
57
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Attitude

While some customers praised friendly staff, many others experienced rude or unhelpful service, particularly from management.

Food Consistency

The quality of food was inconsistent, with complaints about cold items, incorrect orders, and poor preparation.

Cleanliness Issues

Several reviews highlighted cleanliness problems, particularly with restrooms and dining areas.

Mixed Experiences

Overall, experiences varied widely, with some customers enjoying their visits while others expressed significant dissatisfaction.
  • RH
    Richard Hewitt
    Nov 17, 2025
    1.0
    Not the only complaint but they Screwed up an order by putting pickles on it and then offered me a free triple pickle sandwich as compensation. Poor service and management to say the least.
  • MW
    Mike Witteveen
    Nov 15, 2025
    3.0
    They have very good Coffee
  • MG
    mathew gilges
    Nov 8, 2025
    1.0
    Decided that 24/7 doesn't apply and are closed
  • RW
    Reginald Watts
    Nov 4, 2025
    4.0
    Staff is always friendly and welcoming. Food is as to be expected for McDonald's.
  • OO
    Oliver Oliver
    Oct 11, 2025
    1.0
    Why you block dashers-"I've been dashing for 2-3 years and have never experienced anything like this. This new manager at the McDonald's location has been blocking drivers left and right. We're constantly waiting 15-20 minutes, sometimes even half an hour, for orders, with no explanation or apology. Yet, if we're even 2-3 minutes late, we get blocked. This is unacceptable. The manager needs to get their act together and improve their own service before they start penalizing drivers. When the store is busy, every dasher is left waiting, which isn't the case at other locations. Something needs to change."

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 4152 Redford Street, Port Alberni?

McDonald's is open 24 hours a day, every day of the week.

During what hours is the drive-through service available at this McDonald's location?

The drive-through is open 24/7, every day of the week.