Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Attitude
While some customers praised friendly staff, many others experienced rude or unhelpful service, particularly from management.
Food Consistency
The quality of food was inconsistent, with complaints about cold items, incorrect orders, and poor preparation.
Cleanliness Issues
Several reviews highlighted cleanliness problems, particularly with restrooms and dining areas.
Mixed Experiences
Overall, experiences varied widely, with some customers enjoying their visits while others expressed significant dissatisfaction.
RH
Richard Hewitt
Nov 17, 2025
1.0
Not the only complaint but they Screwed up an order by putting pickles on it and then offered me a free triple pickle sandwich as compensation. Poor service and management to say the least.
MW
Mike Witteveen
Nov 15, 2025
3.0
They have very good Coffee
MG
mathew gilges
Nov 8, 2025
1.0
Decided that 24/7 doesn't apply and are closed
RW
Reginald Watts
Nov 4, 2025
4.0
Staff is always friendly and welcoming. Food is as to be expected for McDonald's.
OO
Oliver Oliver
Oct 11, 2025
1.0
Why you block dashers-"I've been dashing for 2-3 years and have never experienced anything like this. This new manager at the McDonald's location has been blocking drivers left and right. We're constantly waiting 15-20 minutes, sometimes even half an hour, for orders, with no explanation or apology. Yet, if we're even 2-3 minutes late, we get blocked. This is unacceptable. The manager needs to get their act together and improve their own service before they start penalizing drivers. When the store is busy, every dasher is left waiting, which isn't the case at other locations. Something needs to change."
What are the regular opening hours of McDonald's at 4152 Redford Street, Port Alberni?
McDonald's is open 24 hours a day, every day of the week.
During what hours is the drive-through service available at this McDonald's location?
The drive-through is open 24/7, every day of the week.
Does McDonald's offer delivery services at this location?
McDonald's offers delivery services 24 hours a day, every day, but note that 'DELIVERY_NOT_OFFERED' is listed in pickup and delivery services, so delivery may not be offered at this specific location.
What payment options are accepted at this McDonald's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
What meals are served at this McDonald's?
McDonald's serves breakfast, lunch, and dinner.
Is there in-store pickup available at this McDonald's location?
Yes, in-store pickup is available, but delivery is not offered.
What is the address of this McDonald's in Port Alberni?
The address is 4152 Redford Street, Port Alberni, BC, V9Y 3R5, Canada.
Are there other fast food restaurants near this McDonald's that customers might visit?
Yes, nearby fast food options include Pizza Pizza, Domino's Pizza, KFC, Quesada Burritos & Tacos, Subway, and Pizza Hut, all within proximity for customers looking for a variety of dining choices.
What nearby financial services are available around this McDonald's?
Nearby financial services include Fairstone, easyfinancial Services, and Scotiabank, which customers can visit for loans, mortgages, or banking needs.
What local amenities near McDonald's might be convenient for customers before or after their visit?
Customers can access health services at Port Alberni Public Health Unit and Good Faith Pharmacy, get an eye exam at IRIS.ca or Valley Vision Optometry, or relax at nearby beauty and spa locations like Wild Onyx Nails and Spa or 88 Divine Nails Spa Studio.