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Drive-Thru Curbside
Brand Certified

McDonald's

3.4
(699 reviews)

Business Details

4152 Redford Street, PORT ALBERNI, BC
V9Y 3R5, Canada
(250) 723-4747
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
4152 Redford Street, PORT ALBERNI, BC
V9Y 3R5, Canada

Hours

Reviews

3.4
699 reviews
5 stars
195
4 stars
167
3 stars
176
2 stars
57
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from staff, indicating a lack of consistency in service quality.

Staff Attitude

While some reviews praised friendly staff, many others highlighted rude behavior from management and employees, leading to negative customer experiences.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or improperly prepared food.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, particularly in the restrooms, which detracted from the overall experience.

Positive Experiences

Despite the issues, some customers had positive experiences, noting good coffee and friendly service from certain staff members.
  • PP
    Penny Perron
    Feb 24, 2026
    1.0
    I ordered my meal on the app using curbside pick up option paying in advance. When I arrived to the restaurant they had metal fencing around the whole building. Big sign saying drive thru open. I chose a curbside spot, the app told me my meal was complete I sat there for 30 minutes. Finally I drive through the drive thru only to be told due to renovation they had no access to mobile app orders. I showed them I had already paid. They said no problem they gave me my meal. Everything was good except my chocolate shake was a vanilla. Poor planning on the owners part. Poor staff must have been so stressed.
  • RH
    Richard Hewitt
    Nov 17, 2025
    1.0
    Not the only complaint but they Screwed up an order by putting pickles on it and then offered me a free triple pickle sandwich as compensation. Poor service and management to say the least.
  • MW
    Mike Witteveen
    Nov 15, 2025
    3.0
    They have very good Coffee
  • MG
    mathew gilges
    Nov 8, 2025
    1.0
    Decided that 24/7 doesn't apply and are closed
  • RW
    Reginald Watts
    Nov 4, 2025
    4.0
    Staff is always friendly and welcoming. Food is as to be expected for McDonald's.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 4152 Redford Street, Port Alberni?

McDonald's is open 24 hours a day, every day of the week.

During what hours is the drive-through service available at this McDonald's location?

The drive-through is open 24/7, every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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