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Dairy Queen Grill & Chill

3.6
(432 reviews)
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Business Details

3447 3rd Ave, Port Alberni, BC
V9Y 4E4, Canada
(250) 724-0731
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3447 3rd Ave, Port Alberni, BC
V9Y 4E4, Canada

Hours

Reviews

3.6
432 reviews
5 stars
147
4 stars
110
3 stars
71
2 stars
44
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported issues like soggy fries and microwaved burgers.

Service Issues

Frequent complaints about slow service, incorrect orders, and poor customer service experiences.

Staff Friendliness

While many customers noted friendly staff, there were also reports of rude behavior and lack of professionalism.

Cleanliness

Concerns raised about cleanliness in the establishment, including dirty tables and unsanitary conditions.

Value for Money

Some customers feel prices are high for the quality of food and service received.
  • KP
    Kyle Penny
    Dec 26, 2025
    5.0
    Great food, super fresh. The staff are nice and do a good job. I see some negative reviews on here but my experience was positive.
  • PD
    phillip dixon
    Sep 30, 2025
    5.0
    Friendliest staff ever 😇
  • ST
    Shawn Tate
    Sep 18, 2025
    1.0
    Used to be good, tomatoes thin n soggy now, fries r stale. Gotta start hiring people who really want the job
  • IS
    Ian Sansome
    Sep 19, 2021
    5.0
    Love Dairy Queen its the place in town for ice cream for me and the quick snacks. Sometimes I go there daily. It is good value for your money. The service is usually very good and is close for me to get to. The staff are friendly and very helpful thanks everyone have a nice day.
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Brand Certified Facts from Dairy Queen Grill & Chill

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Certified March 01, 2026Yext Knowledge Graph
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