Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
431 reviews
5 stars
146
4 stars
109
3 stars
71
2 stars
44
1 star
61
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and helpful, although some reported rude behavior from certain employees.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and certain menu items, others complained about cold food, small portions, and inconsistent quality.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with some customers experiencing long wait times.
Customer Service Issues
Several customers reported poor customer service experiences, including rude interactions, incorrect orders, and lack of responsiveness to complaints.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, affecting overall customer satisfaction.
- PDphillip dixonSep 30, 20255.0Friendliest staff ever 😇
- STShawn TateSep 18, 20251.0Used to be good, tomatoes thin n soggy now, fries r stale. Gotta start hiring people who really want the job
- RCR CooleyJul 30, 20252.0Sat and listened to one of the employess yell,scream and scream while sitting at a table on the phone. He did eventually go into the back but he was still heard from out table. It went on for 5-10 minutes with 4 tables of people all shocked with his behavior. Portions are also to small. Chicken strips looked more like chicken nuggets and there are about 20 fries
- DMDenise MJun 19, 20254.0Typical dairy Queen
- ACAmber CruikshankFeb 15, 20205.0Delicious
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Port Alberni?
Dairy Queen Grill & Chill in Port Alberni is open daily from 11:00 AM to 10:00 PM.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy classic fast-food items like burgers and fries, signature shakes, and soft-serve ice cream including Blizzard® Treats.
Does Dairy Queen Grill & Chill offer outdoor seating and family-friendly amenities?
Yes, the location offers outdoor seating, free WiFi, restrooms, and is family-friendly and good for kids.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place your order online for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/26973/.
Does Dairy Queen Grill & Chill provide any app-based deals or rewards?
Yes, by downloading the Dairy Queen app, you can access exclusive deals and mobile ordering rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Port Alberni?
The address is 3447 3rd Ave, Port Alberni, BC, V9Y 4E4, Canada. The main phone number is +1 250-724-0731.
Are there any nearby restaurants to Dairy Queen Grill & Chill where I can dine before or after my visit?
Yes, Smitty's Family Restaurant, an American-style diner, is nearby and could be a great option for additional dining experiences.
What shopping options are close to Dairy Queen Grill & Chill?
Nearby shopping options include Port Pot Shop (a cannabis clinic and delicatessen), West Coast Hemp Inc, Sears Canada, and Port Thrift Shop for various retail needs.
How can I get to Dairy Queen Grill & Chill using local transportation services?
United Cabs taxi service is available nearby to help you easily reach Dairy Queen Grill & Chill and explore the area.
Does Dairy Queen Grill & Chill offer ice cream cakes for special occasions?
Yes, Dairy Queen Grill & Chill offers ice cream cakes which you can order through DQCakes.com for birthdays and other celebrations.