Dairy Queen Grill & Chill

3.6
432 reviews
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Business Details

3447 3rd Ave, Port Alberni, BC
V9Y 4E4, Canada
(250) 724-0731
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3447 3rd Ave, Port Alberni, BC
V9Y 4E4, Canada

Hours

Reviews

3.6
432 reviews
5 stars
147
4 stars
110
3 stars
71
2 stars
44
1 star
60

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful.

Food Quality

There are mixed reviews on food quality, with some customers enjoying the food while others reported issues like cold or poorly prepared items.

Service Speed

Numerous reviews mentioned slow service, particularly in the drive-thru, leading to customer frustration.

Customer Service Issues

Several customers reported poor customer service experiences, including rude staff and unresolved complaints.

Cleanliness Concerns

Multiple reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
  • KP
    Kyle Penny
    Dec 26, 2025
    5.0
    Great food, super fresh. The staff are nice and do a good job. I see some negative reviews on here but my experience was positive.
  • PD
    phillip dixon
    Sep 30, 2025
    5.0
    Friendliest staff ever 😇
  • ST
    Shawn Tate
    Sep 18, 2025
    1.0
    Used to be good, tomatoes thin n soggy now, fries r stale. Gotta start hiring people who really want the job
  • RC
    R Cooley
    Jul 30, 2025
    2.0
    Sat and listened to one of the employess yell,scream and scream while sitting at a table on the phone. He did eventually go into the back but he was still heard from out table. It went on for 5-10 minutes with 4 tables of people all shocked with his behavior. Portions are also to small. Chicken strips looked more like chicken nuggets and there are about 20 fries
  • SP
    Sean Parker-Sutton
    Sep 3, 2017
    1.0
    The ice cream is always good. It's DQ after all. That's it though. They now have a polite staff which is great. DQ needs to totally overhaul their burger menu though. DQ used to be my favourite of the fast food burgers. Now, it's at the bottom of the list unfortunately. Dry, tasteless overcooked cardboard. The fries aren't much better and the pulled pork on the poutine was pulled a couple years ago I believe.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Port Alberni?

Dairy Queen Grill & Chill in Port Alberni is open daily from 11:00 AM to 10:00 PM.

What type of food and treats can I expect at Dairy Queen Grill & Chill?

You can enjoy classic fast-food items like burgers and fries, signature shakes, and soft-serve ice cream including Blizzard® Treats.