Customers reported mixed experiences with service, ranging from friendly and helpful staff to rude and unprofessional behavior.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and confusion during the ordering process.
Cleanliness
The dining area and food preparation practices were frequently described as unsanitary and poorly maintained.
Food Quality
Food quality varied, with many customers receiving cold or poorly prepared items, leading to dissatisfaction.
Speed of Service
Long wait times were a common issue, with many customers expressing frustration over slow service in both drive-thru and dine-in.
GY
George Young
1 day ago
4.0
Sydney best waitress ever!
CJ
C. J.
3 days ago
1.0
This is by far one of the worst McDonald's restaurants I've been to. I always have to check my bags before leaving because they ALWAYS forget something. The food never seems fresh either.. yuck! Never again.
BB
Brian Bonney
Nov 13, 2025
3.0
Big issue is my App does not work anymore. It keeps telling me to log kn again, and says it's sending me an email to log in but I never get it. I have done this about 14 times. I have un-installed app, and downloaded new, and I have double checked the email I give it. - so frustrating!
Everyone says they can't help me.
So I have missed out on a lot of stars.
EC
Elisa Cardona
Oct 29, 2025
1.0
Came through the drive through to get a couple of large coffees, the girl at the window gave us the wrong order to begin with, and then our LARGE coffees were filled half way, we literally paid for air!! Horrible experience and I would like McDonalds to provide a solution for the overpriced coffee.
Adding: EEEWWW!!!!! 🤢 got home to give my kid his drink and got an orange fruitopia instead of strawberry as ordered, and found a dead ant squeezed between the lid and the cup!!! This is has officially been the worst experience!!
LH
Leanne Horvath
Oct 25, 2025
5.0
Went through the drive through and the drive through attendant was awesome. Wish she was on all the time We wish she was on all the time. Breaky was good and HOT. Saturday morning 10:15