Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.
Food Quality
Food quality was inconsistent, with numerous complaints about cold items, incorrect orders, and unsanitary conditions.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unclean tables, leading to a negative dining experience.
Management Issues
Several reviews highlighted poor management practices, including understaffing and lack of accountability among employees.
CT
Charlotte Taj
Feb 22, 2026
1.0
i asked for poutine and get fries i am genuinely so pissed off like why cant yall do something right i was getting ready for some gravy covered poutine but get fries deadass i am coming back next time this happens
GG
Gvxx Ggi
Feb 20, 2026
1.0
The middle aged woman taking out order was very rude and she kept cutting us off and couldn’t understand what we were saying from a foot away.
DT
Daniella Tesan
Feb 15, 2026
1.0
Worst fries. Always stale and over salted. They always forget something from my order and they always forget to deliver when I do pre-order to park
AJ
Ally Janmohamed
Feb 13, 2026
5.0
Thank you for the amazing service sprinkles. She took my order smoothly and really went out of her way to ensure my experience was A+. Coming from the service industry, when you get service like this, you need to recognize the people who really care for your customers.
LR
Leila Rojas
Feb 9, 2026
1.0
Went to McDonald's for a burger, used my points. Bought a drink. Ordered a mc chicken with pickles. I took my order out the bag and tell me why my top bun goes flying, my chicken doesnt looked like its was touched by the top bun, given there was mayo on the bun and none on the chicken filet. 2 small pickles. And I had to put the burger together.
Been to some crappy McDonald's but never had my food fly out of its container lol