Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Penticton Subway® Restaurant at 2735 Skaha Lake Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed, with many reports of rude or inattentive staff, while some customers praised friendly and helpful employees.
Food Quality
Several reviews highlighted poor food quality, including issues with sandwich preparation and ingredient freshness, though some customers enjoyed their meals.
Operational Issues
Customers experienced problems with orders being taken incorrectly, restaurants closing early, and staff not following proper food handling protocols.
Cleanliness
While some customers noted cleanliness in the restaurant, others raised concerns about hygiene practices, particularly regarding food handling.
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Puja Khadka
5 days ago
1.0
Went there and customer service was too bad. Staffs were very agressive towards customer and they did make us feel bad. Never gonna visit again.
CN
Cloud Noises
Feb 13, 2026
4.0
Excellent service and an excellent sandwich!! Also, very clean inside!
BC
Brandon Cruze
Jan 20, 2026
1.0
Tried to order two platters for a company. They said they wouldn’t take payment over the phone. We’ve done this with subways in other cities and provinces, and I’ve never had an issue. I left them a five star. These guys get a one star.
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L F
Jan 19, 2026
1.0
worst sandwich yet. Ordered a snackwich, only comes on ciabatta. 1st when 3 of us walked in, a lady with a clipboard looks at us & walks away. As we all kinda laughed I ordered my sandwich when she returned. She insisted to heat up the bun as its very hard. Reluctantly I said yes, I dont like my sandwiches heated. When I tried to bite into it, it was even harder. Like I'm talking a brick. What a waste. Subway do better.
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Wayne Zral
Jan 7, 2026
1.0
I went there to get a gift card for my son for xmas. The guy didnt know what he was doing so he double charged me, and grabbed 4 gift cards but forgot which 2 he loaded so he gave me all 4. When i saw the double charge on my banking i went back to get it fixed, while i was dealing with the girl who seemed to not believe me even though I showed her my banking another lady came in who was triple charged. After about a half hour of the employee pissing around she said she would get the owner to call us. That was 5 days ago. Still out $50