Customers consistently noted that the store is well-kept, clean, and organized.
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others received criticism for poor service and unprofessional behavior.
Product Quality
The quality of produce, bakery items, and deli selections is frequently highlighted as excellent, though there are concerns about expired products and inconsistent stock.
Pricing
Many customers feel that prices are higher compared to competitors, leading to dissatisfaction with value for money.
Shopping Experience
Overall, customers enjoy their shopping experience, appreciating the store's layout and selection, but express frustration over staffing issues and product availability.
BR
B R
3 days ago
4.0
Decent. Always find something thats a good price.
TW
Timi Te Whau
Nov 15, 2025
5.0
I have used the online pick up option 3 times now and I cannot say a bad word about the interactions with the staff! They literally brighten my day with their customer service and 3 min conversations we have while packing the groceries. 10/5 stars!
BS
Bobby Shauer
Oct 29, 2025
4.0
Well kept store. Clean. Stocked and happy to help. Good to come back too.
RC
Ron Cru
Oct 6, 2025
5.0
This is my go-to shopping place and I never have a problem. I go for groceries weekly and have lived in this town a decade. Never an issue
MB
Michelle Jones-van den Born
Sep 19, 2025
1.0
Usually a 5⭐ location, (when I have the amazing Brenda as my cashier), but today I was VERY disappointed in the customer service , as a regular weekly customer, and even after I mentioned MULTIPLE price errors in my transaction. I was told only AFTER a refund went through (and I asked why I wasn't told about getting it for free) that I would have needed to mention THE Scanner Price Accuracy Code BEFOREHAND .... SO... learn from this, and if they have a price error (which was multiple today) and the item is under 10.00, we should get the item for free!
Save-On-Foods is located at #161 - 2111 Main Street, Penticton, BC, V2A6W6, Canada.
What are the regular operating hours of Save-On-Foods?
Save-On-Foods is open every day from 7:00 AM to 9:00 PM.
Are there any special holiday hours for Save-On-Foods?
On holidays like December 24th and 31st, Save-On-Foods operates from 7:00 AM to 6:00 PM; it is closed on December 25th.
How can I contact Save-On-Foods customer service?
You can reach Save-On-Foods customer service via email at customer_service@saveonfoods.com or by phone at +1 250-492-2011.
Does Save-On-Foods sell organic and prepared food products?
Yes, Save-On-Foods sells organic products and prepared foods.
What payment methods are accepted at Save-On-Foods?
Save-On-Foods accepts debit cards and does not require cash-only payments.
Can I visit other stores nearby Save-On-Foods for shopping?
Yes, nearby stores include Vans for shoes, Warehouse One Penticton and Cleo for clothing, Bentley for luggage, and Cherry Lane Shopping Centre for a variety of shopping options.
Are there dining options near Save-On-Foods?
Yes, nearby dining options include Mr. Souvlaki grocery store, Oh My Cod Fish N Chips, H & L Dumpling House, Papa Murphy's pizza restaurant, and Lord of the Pies bakery.
Where can I find banking and ATM services near Save-On-Foods?
You can find ATMs like The Exchange Network and RBC Royal Bank ATM nearby, as well as banking services at Simplii Financial.
Are there any health and beauty services close to Save-On-Foods?
Yes, Chatters Salon Penticton offers beauty and hair salon services, and Core Nutrition provides health food and supplements nearby.