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KFC

3.2
(545 reviews)

Business Details

1897 Main Street, Penticton, BC
V2A 5H2, Canada
(250) 492-0003
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
1897 Main Street, Penticton, BC
V2A 5H2, Canada

Hours

Reviews

3.2
545 reviews
5 stars
171
4 stars
108
3 stars
70
2 stars
58
1 star
138

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including greasy, stale, and poorly cooked chicken.

Service Issues

Numerous reviews highlighted poor customer service, including unhelpful staff, long wait times, and unresolved complaints.

Cleanliness

Several customers noted that the restaurant was dirty and poorly maintained, with unclean tables and a messy kitchen.

Staff Performance

While some customers praised individual staff members for their friendliness and helpfulness, overall staff performance was criticized for being slow and unprofessional.
  • GG
    Gab
    Feb 1, 2026
    5.0
    Best kfc branch ever
  • TK
    Terri King
    Feb 1, 2026
    5.0
    Great food great service great staff and the Maddy melt is absolutely amazing
  • MM
    MK
    Jan 22, 2026
    1.0
    They have literally owed me a refund since October 27th of last year I was promised it would be issued to my card not once but TWICE. Both times I did not receive the refund. I now live out of town so I recently came back and called to ask if I could just get a replacement in which the night worker on the phone was super unprofessional and unhelpful and told me because it’s been 3 months they can’t do anything so pretty much kfc will give you shitty food then refuse u a refund and lie ☺️ save yourself the hassle and go to Popeyes.
  • MA
    Mohamed EL Ashry
    Jan 22, 2026
    1.0
    A disgusting experience in every sense of the word. The chicken was neither crispy nor fresh—soggy skin, extremely greasy, and tasted stale. The staff’s attitude was worse than the food itself and they refused to offer any solution or take responsibility. Money wasted. I will never come back and I do NOT recommend this place to anyone.
  • AN
    asmaa nasser
    Jan 21, 2026
    1.0
    Very bad experience. The chicken was extremely greasy and soft, and when I complained, the staff were rude and unhelpful. Poor food quality and poor customer service

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Certified March 01, 2026Yext Knowledge Graph
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