Brand Certified
Dairy Queen Grill & Chill
3.7(611 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
1449 Main St, Penticton, BC
V2A 5G4, Canada
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(250) 492-5823
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.ca/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
611 reviews
5 stars
232
4 stars
176
3 stars
84
2 stars
44
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with staff often appearing disinterested or unprofessional.
Food Quality
Numerous reviews highlighted issues with food quality, including cold items, runny blizzards, and insufficient toppings.
Cleanliness
Several customers expressed concerns about cleanliness, particularly in the bathrooms and food preparation areas.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their ice cream and food.
- PCPaul Colosimo5 days ago1.0Asked for some buns for a kids science project. Had to pay for them which was fine, but then they made me wait for them while they prepared other people’s food.
- MBMisty BlueFeb 1, 20263.0Edit to DQ reply: I did report to link you provided 3 days ago when DQ replied on my twitter post. There has been no response. Update: As of Feb 28 no response from anyone at DQ. I’ve seen a lot—but this one made me pause. I pulled through the drive-through, excited for my meal, and there it was: a mop or broom handle laid across the service counter, right next to a bright yellow cleaner. The end of the tool wasn’t fully visible, but it was unmistakably on the surface where food and drinks are handed out. It’s one of those moments that makes you stop mid-order and think, “Wait… is this really happening?” Watching a cleaning tool rest on a food surface is not just unappetizing—it raises real questions about sanitation practices. I grabbed my food, but I couldn’t shake the unease.
- ZGZane GoldJan 23, 20261.0Runny blizzards with minimal or sub par topping amounts. Very obvious of corner cutting.
- MMMalaina MarchandDec 30, 20251.0Chicken was dry and dusty, and they have the nerve to charge an arm and a leg for this. I am so upset and disappointed. They basically sold me garbage because that is where this is going. I might as well just thrown my money in the trash.
- GSGurvinder SinghDec 18, 20255.0Loved my visit to Dairy Queen! The staff was welcoming, and my order was made perfectly. A great spot for ice cream and smiles.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Penticton?
Dairy Queen Grill & Chill in Penticton is open every day from 10:30 AM to 10:00 PM.
What is the address and contact number of Dairy Queen Grill & Chill in Penticton?
The address is 1449 Main St, Penticton, BC, V2A 5G4, Canada. The main phone number is +1 250-492-5823.
What type of food can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and other fast food options.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and equipped for kids?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats and seating appropriate for kids.
Does the Dairy Queen Grill & Chill in Penticton offer free WiFi and mobile ordering?
Yes, free WiFi is available, along with mobile ordering and rewards through their app.
Can I order online for pickup at Dairy Queen Grill & Chill Penticton?
Yes, you can place an order online for pickup through their official order page.
Are there any other ice cream shops near Dairy Queen Grill & Chill in Penticton?
Yes, Orange Julius is a nearby ice cream shop where you can explore more dessert options.
Which restaurants are close to Dairy Queen Grill & Chill in Penticton for other dining options?
Nearby dining options include Japanese Kitchen Kura, a Japanese and sushi restaurant, Little Caesars Pizza, and A&W Canada, a fast food burger restaurant.
Are there any convenient amenities near Dairy Queen Grill & Chill for customers?
Customers can find nearby amenities such as the RBC Royal Bank ATM, Chevron gas station, and Henry Nail & Spa for additional convenience and services.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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