Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
602 reviews
5 stars
228
4 stars
176
3 stars
83
2 stars
44
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and mistakes with orders.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold items, lack of toppings, and subpar ingredients.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and friendly service, noting enjoyable experiences.
Value Concerns
Customers expressed concerns about rising prices and perceived reductions in portion sizes and quality.
- TBTyler BattyNov 17, 20252.0Compared to other locations, the Blizzards here are never blended properly and have hardly anything in them. Basically just plain vanilla icecream with crumbs. I'm not sure if they keep their ice cream machine temps warmer to save money or what, but it melts right away compared to other Dairy Queens. Staff aren't that friendly.
- DADee AlexanderOct 3, 20254.0Ordered couple ice cream treats and they were delivered as we were sitting
- DDDaveSep 25, 20254.0The kids and I enjoy the blizzards here. And it's normally the place I go for birthday cakes.
- HFHoward FauxSep 22, 20251.0They don't cook the bacon enough, burger was sub standard to say the least
- NGNel GSep 17, 20252.0Not sure what happened to this location, but staff working here seems to like socializing more among each other than actually serving to customers. Group went all outside because friends showed up and customers were left waiting to order. Place needed to be cleaned and wiped down. Only one person was left doing this while everyone else seemed like working was not on their list to do. Sadly will not be coming back here till it gets better service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Penticton?
Dairy Queen Grill & Chill in Penticton is open every day from 10:30 AM to 10:00 PM.
What is the address and contact number of Dairy Queen Grill & Chill in Penticton?
The address is 1449 Main St, Penticton, BC, V2A 5G4, Canada. The main phone number is +1 250-492-5823.
What type of food can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and other fast food options.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and equipped for kids?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats and seating appropriate for kids.
Does the Dairy Queen Grill & Chill in Penticton offer free WiFi and mobile ordering?
Yes, free WiFi is available, along with mobile ordering and rewards through their app.
Can I order online for pickup at Dairy Queen Grill & Chill Penticton?
Yes, you can place an order online for pickup through their official order page.
Are there any other ice cream shops near Dairy Queen Grill & Chill in Penticton?
Yes, Orange Julius is a nearby ice cream shop where you can explore more dessert options.
Which restaurants are close to Dairy Queen Grill & Chill in Penticton for other dining options?
Nearby dining options include Japanese Kitchen Kura, a Japanese and sushi restaurant, Little Caesars Pizza, and A&W Canada, a fast food burger restaurant.
Are there any convenient amenities near Dairy Queen Grill & Chill for customers?
Customers can find nearby amenities such as the RBC Royal Bank ATM, Chevron gas station, and Henry Nail & Spa for additional convenience and services.