Subway

3.9
183 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Parksville Subway® Restaurant at 826 West Island Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
826 West Island Hwy, Parksville, BC
V9P 2B7, Canada

Hours

Reviews

3.9
183 reviews
5 stars
78
4 stars
52
3 stars
29
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some praising friendly and efficient service while others report rudeness and lack of attentiveness.

Food Quality

There are frequent complaints about the freshness and preparation of food, including issues with stale bread and skimpy toppings.

Cleanliness

Several reviews highlight cleanliness issues, particularly with food stations and the presence of hair in food.

Consistency

While some customers report consistently good experiences, others note significant variability in service and food quality.
  • ER
    Ewen Rycroft
    Sep 1, 2025
    1.0
    The person taking our order did not listen to what I wanted and questioned the toppings I wanted also 1/4 of the sub was empty. This location is going down hill with product and customer service. Its time to do better subway.
  • VS
    Vada Selig
    Aug 26, 2025
    1.0
    Hair in our food. Every. Single. Time. This is the first review I’ve ever left in my life. My family avoids both parksville subways because of how often we find long black hair in our food, we went again today hoping it wouldn’t happen because the food is decent, but low and behold my boyfriend pulls a long black hair out of his mouth while he’s eating. Terrible cleanliness, but tastes good.
  • CC
    Cameron Campo
    Aug 7, 2025
    5.0
    Really well made sandwiches here appreciate their time spent on making it just right.
  • CS
    charlie CTS Industry Solutions
    Jul 22, 2025
    1.0
    The food stations were filthy, the veg they were using was very spoiled looking and the staff working were very rude with basic interactions. Probably worst subway ive been in.
  • AM
    Al Morgan
    Feb 22, 2019
    4.0
    Staff always cheerful and efficient

Frequently Asked Questions About Subway

What are the operating hours of the Subway at Wembley Mall in Parksville?

The Subway at Wembley Mall in Parksville is open from 7:00 AM to 10:00 PM Monday through Thursday, 7:00 AM to 11:00 PM on Friday and Saturday, and 9:00 AM to 10:00 PM on Sunday.

Does this Subway location offer pickup and delivery services?

Yes, this Subway location offers in-store pickup for your convenience.