Business Details
About
Grocery StorePharmaciesWine StoreOverwaitea Food Group
Details
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
918 reviews
5 stars
403
4 stars
316
3 stars
109
2 stars
36
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although there were also reports of poor service from some cashiers.
Product Quality
Numerous complaints about the poor quality of produce and high prices, with some customers expressing disappointment over rotten or unripe items.
Store Cleanliness
Mixed reviews on cleanliness, with some customers noting dirty conditions and health code violations, while others found the store clean and well-stocked.
Pricing
Customers frequently mentioned high prices, with some feeling that the store was overpriced compared to competitors.
Online Shopping Issues
Several customers reported significant problems with the online shopping service, including order inaccuracies and poor customer support.
- DEDaniel Eckert4 days ago1.0What a terrible grocery store. Dear lord, ive never saw anything like it. Here is what you need to do. Design a training program for each role, specifically personal shoppers and customer service reps who handle incoming customer contact. You need to break their training down: 1. Customer service at the forefront. 2. Individual processes and procedures. 3. Add some "What -if" scenarios and the correct procedure to deal with it. Tie it all in with company policies, SOP Manual and some training videos on employee etiquette and expected demeanor. Also, a second higher level of training for managers and how to assign a delivery order to a shopper, and how to ensure the shopper selects products properly and effectively, never changing or altering an online order without the consent of the customer. Checks and balances system to ensure customer satisfaction! The Shopper must sell your products BUT they are also acting on behalf of the customer!!!!!! Selecting quality and picking items that are attractive. Do not pick the bag of apples that no one will buy because they are bruised, just so you can move products. Customer service, customer satisfaction. You need to improve these two areas of your business model and training systems. You're welcome.
- CCCourtneyDec 11, 20251.0Went to get resers potato salad but for some reason they take it out of the original packaging and jack up the price. They had containers labeled as resers salad with about 7 small bites in the container for more than it costs to buy the 1250g (1.25kg) tub which is $9.97 anywhere you go. Absolute rip off. I also asked an employee where the other salads were, thinking there was salads in a container and all I got was "I don't know that's probably it" I worked at a grocery store for years, if you don't know then buck up and do your job and find someone who does know.
- RRRyeDec 3, 20251.0Driver doing 15 under the speed limit going past the blue bridge to the scale house , impeding the flow of traffic. Please talk to driver about doing appropriate speed limits and following the posted speed limit...
- BFB FDec 3, 20254.0Decent prices
- TRTron RoarkDec 1, 20255.0Staff is always so nice and helpful. Love shopping here.
Frequently Asked Questions About Save-On-Foods
What are the regular operating hours of Save-On-Foods in Parksville?
Save-On-Foods in Parksville is open every day from 7:00 AM to 10:00 PM.
Does Save-On-Foods have special hours during holidays?
Yes, Save-On-Foods has holiday hours. For example, it opens from 7:00 AM to 10:00 PM on November 11, closes on December 25, and has reduced hours on December 24, 26, 31, and January 1.
Where is Save-On-Foods located in Parksville?
Save-On-Foods is located at 818 Island Highway W, Parksville, BC, postal code V9P2B7, Canada.
What types of products does Save-On-Foods offer?
Save-On-Foods offers groceries, organic products, prepared foods, pharmacy services, wine, and convenience retail items.
Does Save-On-Foods accept debit card payments?
Yes, Save-On-Foods accepts debit card payments and does not require cash only.
How can I contact Save-On-Foods customer service?
You can contact Save-On-Foods customer service via email at customer_service@saveonfoods.com or by phone at +1 250-248-8944.
What nearby stores are close to Save-On-Foods for additional shopping options?
Nearby stores include Red Apple Stores, Red Apple Parksville, and Canadian Tire, which offer convenience goods, discounted items, and home goods respectively.
Are there any fitness or sports facilities near Save-On-Foods?
Yes, Cascadia Martial Arts gym, Anytime Fitness Parksville, and the Sandy Shores Skating Club are nearby options for martial arts, fitness, and ice skating activities.
What nearby attractions can I visit before or after shopping at Save-On-Foods?
You can visit Rathrevor Beach, which is close by and offers beautiful beach and campground activities for outdoor enjoyment.
Are there nearby dining options close to Save-On-Foods?
Yes, nearby dining options include Pizza Hut for pizza and fast food, Subway for sandwiches, and Smiley's Sip n' Savour Café for coffee and light meals.