Feedback indicates a significant number of customers experienced rude or unhelpful interactions with staff, leading to dissatisfaction.
Pet Parker Removal
The removal of Pet Parker units has disappointed many customers, who valued this service for shopping convenience with pets.
Pricing Issues
Customers frequently noted that prices are high compared to competitors, leading some to seek alternatives.
Store Layout
Several reviews mentioned the store's layout as confusing and not user-friendly, impacting the shopping experience.
Positive Employee Interactions
Despite negative feedback, some customers praised specific employees for their exceptional service and helpfulness.
MM
MxDera
Oct 21, 2025
1.0
Time to go to Safeway because I've been going for years and years with no issue.
I went in today to pick up ciggarettes and groceries when I was denied purchase because I "wasn't 21" hm... remind if I'm wrong but we're in Canada BC where the legal age for tobacco purchase is 19 and I'm 20, just a month short of 21 aswell. I was denied service from both employees at customer service when the sign they have at the counter states tobacco purchase is 19.
I will no longer be coming here if they think they can change the law and refuse my 3 valid legal identifications.
CF
Charlie Fox
Oct 5, 2025
1.0
Customer service claims I can't return something on an item, as it says in the receipt I get AFTER I buy the item. Then blames it on being a 3rd party vendor. When I tell them that it is their responsibility to protect me from being scammed at their store, they say, not really. So basically buyers beware. Rarely less empathetic customer service.
JJ
JuniperJenn
Oct 2, 2025
4.0
Be a whole lot better if you guys got the International Coffee Pumpkin Spice in.Lol. What gives?
KL
Kristin Leahy
Sep 5, 2025
1.0
I used to walk here almost every second day with my kids and dog, but ever since the Pet Parker was removed, that’s no longer possible. Now I just drive to Superstore on my way home from work instead.
It’s really disappointing to see such a great piece of customer service taken away. The Pet Parker made Lynn Valley more walkable and inclusive for families with pets, and removing it feels like a step backwards. I really hope Lynn Valley Mall considers adding a Pet Parker somewhere nearby so the community can keep enjoying safe, accessible options for everyone.
EE
E
Aug 30, 2025
1.0
I have been a loyal customer at this Lynn Valley location for years, largely because of the convenience and inclusivity it offered through the PetParker units. This service allowed dog owners like myself to shop comfortably while knowing our pets were safe. It was a unique community-focused feature, and it’s one of the main reasons I chose to shop here despite more affordable grocery options nearby.
Unfortunately, the recent removal of both PetParker units has eliminated what made this location stand out. It’s disappointing to see the store take away a service that not only supported local customers but also strengthened its image as a community-oriented business. Without it, there is little reason for me to continue shopping here, and I will be taking my business elsewhere.
A real missed opportunity for a company that positions itself as community-first.
Save-On-Foods is located at #106 - 2270 Valley Centre Avenue, North Vancouver, BC, V7J3H2, Canada.
What are the regular opening hours of Save-On-Foods?
Save-On-Foods is open daily from 7:00 AM to 10:00 PM.
Is Save-On-Foods open on holidays?
Save-On-Foods has special holiday hours: open 7:00 AM to 10:00 PM on November 11; open 7:00 AM to 6:00 PM on December 24 and 31; closed on December 25; and open 8:00 AM to 6:00 PM on December 26 and January 1.
Does Save-On-Foods sell organic products?
Yes, Save-On-Foods sells organic products.
Can I pay with a debit card at Save-On-Foods?
Yes, Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods offer prepared food options?
Yes, Save-On-Foods offers prepared foods for customers.
How can I contact Save-On-Foods customer service?
You can reach Save-On-Foods customer service by emailing customer_service@saveonfoods.com or calling +1 604-980-4857.
Are there any liquor stores near Save-On-Foods?
Yes, BC Liquor Store and BCLIQUOR Lynn Valley Centre are nearby liquor stores to Save-On-Foods, convenient if you want to pick up beverages after grocery shopping.
What dining options are available near Save-On-Foods?
Nearby dining options include Papa John's Pizza, Freshslice Pizza, Romer's burger restaurant, and Browns Socialhouse bar and restaurant, perfect for a meal before or after your grocery visit.
What nearby services can I access close to Save-On-Foods?
Nearby services include Shoppers Drug Mart pharmacy, Canada Post post office, Vancity Credit Union bank, and mobile phone stores like Rogers and Fido, offering convenient access to essential errands.