Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Order Accuracy
A significant number of reviews mentioned missing items or incorrect orders, indicating a consistent issue with order fulfillment.
Food Quality
Many customers expressed dissatisfaction with the quality of food, describing it as cold, poorly prepared, or unappetizing.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in the dining area and restrooms, contributing to a negative dining experience.
Management Issues
Multiple reviews criticized the management style, particularly regarding how staff handled customer complaints and service issues.
HM
Helena Mortazavi
1 day ago
5.0
Today, on Saturday, January 10th, around 9:30 PM, I visited the McDonald’s Lynn Valley branch. The young lady behind the counter was very polite and friendly, and her service was excellent. She handled my order with care and professionalism. The customer service was truly great, and I appreciated her positive attitude. Thank you for the wonderful service.
BB
B
Jan 3, 2026
1.0
If I could give this McDonald's negative stars, I would. The Lynn Valley location managed to turn what should have been a simple fast-food pickup into a full-blown disaster.
They took my order, took my money, and then when I showed up... refused to give me my order. No explanation, no apology, just confusion and attitude like I was somehow the problem for expecting the food I already paid for.
After standing there dealing with extremely rude staff who acted annoyed by my existence, they finally handed over the food - and I honestly wish they hadn't. The food was absolutely awful.
Everything was soggy, cold, and looked like it had been sitting there for hours.
Fries limp, burger sad, and overall completely inedible.
This place somehow combines terrible service, bad attitudes, and disgusting food all in one visit. It's impressive in the worst way possible. Save yourself the frustration and go literally anywhere else.
This McDonald's doesn't deserve your time or money. Go somewhere else and save yourself.
BL
Bob Lewis
Dec 21, 2025
1.0
I picked table service when I placed my order at the Kiosk and waited at my table for over 15 minutes and still hadn't received my order so phoned them asking when I would get it still several minutes later it still hadn't arrived ended up having to go to the counter to get it don't know whey they have option for table service if they wouldn't even bring it to the table
ED
e dungey
Dec 21, 2025
2.0
Unwelcoming atmosphere, very forgetful staff & jacked up prices make for a very mediocre experience at best. I recommend drive through if anything.
KK
KR
Dec 18, 2025
1.0
I live in the neighborhood, and this place is my go-to McDonald's (not anymore).
Out of my ten recent orders (referenced via mobile app)
- 7/10 of the time, there is food missing
- 4/10 of the time, the fries are cold and/or is not filled in properly
I used to work here more than a decade ago during my teens.
Unfortunately, the new management has been consistently unreliable especially with drive-thru orders and mobile orders.
When dining-in, wait times are slower than most McDonald's (even if its during slower times). The lobby is surprisingly generally clean but the hand dryer in the washroom has been broken for over a year now. The restaurant gives you a choice whether to bring your own handkerchief, wipe your hands on your clothes, or touch the washroom door handle with your wet hands.
I will not be surprised if this chain has now become the most incompetent McDonald's throughout Vancouver. Kindly train your team and maintain your property PROPERLY please.
What are the opening hours for in-store dining at McDonald's in Lynn Valle?
McDonald's in Lynn Valle is open 24 hours a day, every day of the week for in-store dining.
Can I use the drive-through service at any time at this McDonald's location?
Yes, the drive-through is open 24/7 at the Lynn Valle McDonald's.
Is delivery available all day at McDonald's Lynn Valle?
Delivery service is available 24 hours a day, 7 days a week at this location.
What meal options does McDonald's Lynn Valle offer?
This McDonald's serves breakfast, lunch, and dinner.
What types of payment are accepted at McDonald's Lynn Valle?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does the Lynn Valle McDonald's offer a children's menu?
Yes, there is a children's menu available at this McDonald's location.
Is McDonald's Lynn Valle family friendly and casual in attire?
Yes, the restaurant welcomes families and has a casual dress code.
Are there any medical clinics near McDonald's Lynn Valle?
Yes, nearby are Lynn Valley Medical Clinic and Lynn Valley Orthopaedic and Sports Physiotherapy Centre, making it convenient to grab a meal before or after your appointment.
What nearby pharmacies can I visit when dining at McDonald's Lynn Valle?
Lynn Valley Pharmacy and Shoppers Drug Mart are close by, perfect for picking up prescriptions or essentials around your visit.
Which other food options are near McDonald's Lynn Valle?
Nearby food options include Yama Sushi, an Asian and Japanese restaurant, providing variety if you want to try something different.