Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with many expressing frustration over being asked to wait in the parking lot.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to dissatisfaction among customers.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Customer Service
Many customers experienced rude or unhelpful staff, contributing to a negative overall impression of the service.
Cleanliness
While some noted decent cleanliness in certain areas, others reported unsanitary conditions and a lack of attention to hygiene.