Many customers reported issues with greasy, undercooked, or improperly prepared food, leading to dissatisfaction.
Service Issues
Customers frequently mentioned long wait times, understaffing, and disorganization, impacting their overall experience.
Staff Performance
While some staff members, particularly Manjot, received praise for their friendly and efficient service, others were criticized for rudeness and unprofessional behavior.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders, including missing items and wrong meat types, contributing to customer frustration.
PV
Paul Vogt
Jan 31, 2026
2.0
We ordered a Nine piece bucket with fries and gravy.
We received 5 drumsticks and 4 thighs. No white meat or wings. The chicken was absolutely terrible, soggy skin and dripping grease. The bottom of the bucket had about 1/4 inch of grease .
I could actually could squeeze grease out of the chicken pieces even after heavy blotting with paper towels.
I know it is fried chicken, but in no way should it be so greasy.
The fries were so oversalted they were inedible.
Worst KFC experience. Check your order before you leave the store!
I would have returned my order but it would have taken too long to drive back due to traffic.
BW
Blair White
Jan 27, 2026
1.0
I go in and there’s one person working the till and the kitchen at the same time. She’s getting worked with no help. I give it the benefit of the doubt and come back after getting some groceries. Now there’s a second person and they’re too interested in talking to each other whilst there’s a huge line, online orders coming in and people coming in to pick up their online orders.
With what happened at this KFC a few years back you think they would try and do a better job. Nope.
HS
Harjot Singh
Jan 24, 2026
5.0
Great customer service by Manjot—polite, attentive, and very professional. The chicken was fresh, well-prepared, and full of flavor. Overall, a pleasant experience with quality food and excellent service.
SP
Srishti Puri
Jan 24, 2026
5.0
Great service and a positive attitude. The staff member manjot was polite, efficient, and made sure my order was handled properly. Overall, a pleasant experience at KFC.
JO
Jessica Oliveira
Jan 24, 2026
5.0
I had a great experience at this KFC! The food was fresh, hot, and well prepared, and the service really stood out. The staff was friendly, attentive, and efficient, making the whole visit smooth and pleasant. Manjot was especially helpful, polite, and welcoming, which made a big difference in the experience. You can tell they care about providing good customer service. I’ll definitely be coming back!