Multiple reviews highlighted issues with cleanliness, including dirty tables and overflowing garbage bins.
Customer Service
Customer service experiences varied widely, with some staff being praised for their friendliness and helpfulness, while others were reported as rude and dismissive.
Food Quality
There were mixed reviews on food quality, with some customers enjoying the flavors and freshness, while others reported issues like small portions and spoiled ingredients.
Inconsistency
Customers noted inconsistencies in portion sizes and food availability, leading to dissatisfaction with their orders.
Positive Staff Recognition
Certain staff members, particularly Harsh and Divanshu, received commendations for their exceptional service and positive attitudes.
MN
MORI N.
5 days ago
2.0
The space could've been cleaner...
You know...dirty dishes put away, food stains on tables wiped.....etc. etc.
Service was basic and rushed like any other Chipotle...maybe that's their trademark.
The Steak Bowl was satisfying though. Or maybe I was just really hungry.
I guess a more accurate indicator is....would I go back?
There is something peculiar with all Chipotles. They are all notoriously excellent at underachieving.
Not disappointing necessarily, but underachieving.
The answer would have to be.
No.
AA
Ace
Nov 17, 2025
1.0
First off the different toppings are never stored at the correct temperature, things are almost always lukewarm at best. Secondly the portions here are way smaller than any other Chipotle in the Vancouver area. Last the staff arenât very friendly so I will not be going back.
i had such an amazing visit at chipotle today!the food was fresh, the accuracy was perfect, and the new Red Chimichurri sauce completely stole my heart. Harshveer recommended it to us, and im glad he did-- it was honestly incredible.
what touched me the most was that Harshveer actually came to our table to check if we liked the new sauce. that small gesture made the experience feel so personal and caring. it shows how much he loves what he does and how committed he is to making guests happy.
thank you, chipotle team-- and a big shout-out-to Harshveer-- for making our meal feel extra special. we truly loved everything. â€ïžđŻ
HW
Haofei Wang
Nov 1, 2025
1.0
Arrogant clerks nearly ruined our Halloween. They refused to recognize our Nintendo character costumes as eligible for the promo, claiming they werenât âHalloween costumes,â even though the official website only said you needed to wear a costume. When we complained to the manager, the story changed. They said Halloween is about ghosts, so costumes had to be GHOST-RELATED???
And that's not the funniest part yet. None of their photo examples showed anyone dressed as a ghost. Then they added, âIf you were members, youâd get the discount anywayâ, though they never asked that at first.
Their attitude made it seem like the discount came out of their own paycheck. After nearly a hundred orders here, what a clever way to lose a loyal customer.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 1301 Lonsdale Ave, North Vancouver?
Chipotle Mexican Grill at 1301 Lonsdale Ave is open daily from 10:30 AM to 11:00 PM.
Is Chipotle Mexican Grill at 1301 Lonsdale Ave currently open?
Yes, the restaurant is currently open and not closed permanently.
How can I contact Chipotle Mexican Grill in North Vancouver for inquiries or reservations?
You can contact them by phone at +1 604-770-3209 or via email at BC.4040.NorthVan@chipotle.com.
Can I order food online from Chipotle Mexican Grill at this location?
Yes, you can place your order online by visiting https://www.chipotle.ca/#menu.
Where is Chipotle Mexican Grill located in North Vancouver?
It is located at 1301 Lonsdale Ave, North Vancouver, BC V7M 2H7, Canada.
Which nearby restaurants can I visit around 1301 Lonsdale Ave after dining at Chipotle Mexican Grill?
Nearby dining options include Lonsdale Kabab (Middle Eastern cuisine), Kinton Ramen (Japanese cuisine), Karla's Brooklyn Pizzeria (pizza), and Kingston 11 Reggae Cafe (Caribbean cuisine). You might enjoy exploring these places for a variety of flavors.
What are some nearby services close to Chipotle Mexican Grill at 1301 Lonsdale Ave?
Nearby services include Shoppers Drug Mart (pharmacy and convenience store), BDC - Business Development Bank of Canada, and Local Garage Door Repair North Vancouver for home services.
Are there any nearby attractions worth visiting near Chipotle Mexican Grill in North Vancouver?
Yes, The Lonsdale, a landmark and historical building, is nearby. Itâs a great spot to visit before or after enjoying your meal.
Does Chipotle Mexican Grill at 1301 Lonsdale Ave have a social media presence?
Yes, you can find them on Facebook at https://www.facebook.com/101093375854960 (Facebook page: ChipotleNorthVan) and on Twitter at @ChipotleTweets.
What cuisine type and service categories does Chipotle Mexican Grill at 1301 Lonsdale Ave offer?
They serve Mexican cuisine and operate as a fast food restaurant, Mexican restaurant, and caterer.