Business Details
About
RestaurantSeafood RestaurantSteak House
Situated along the scenic river at the New West Quay, The Boathouse is the premier dining destination for a distinctively west coast menu of fresh seafood and premium steak. Grab seating in the stylish dining room or bar for freshly shucked oysters and stunning waterfront views; or out on the seasonal open-air patio for a closer look at the riverboats. The Boathouse at New Westminster is open for breakfast, brunch, lunch, and dinner daily.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
3.7
2,256 reviews
5 stars
849
4 stars
622
3 stars
339
2 stars
178
1 star
268
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted slow and inattentive service, with long wait times for food and drinks, and some instances of rude staff.
Food Quality
Mixed feedback on food quality; while some dishes were praised, many customers found the food mediocre, overpriced, and poorly prepared.
Atmosphere
The restaurant's location and views received positive remarks, but the ambiance was criticized for being outdated and not matching the premium pricing.
Customer Experience
Several customers reported disappointing experiences related to special occasions, such as birthdays and holidays, with missed acknowledgments and poor service.
Value for Money
Many patrons felt that the prices did not reflect the quality of food and service, leading to a perception of being overpriced.
- LRLynne R1 day ago1.0I was at this restaurant last night for my company Christmas dinner, everything went very well, good service and food.... until.... took a to go box for my leftovers, heated them up today and when I was eating the mashed potatoes I felt something strange at my throat, it was a big piece of plastic that I almost chocked on, threw the rest of meal in garbage, quite upsetting because everything was good until that happened
- TPTracey Paskal4 days ago2.0Visited on Nov 4 with friend and his family Had Halibut off the menu. It was not halibut, likely Haddock, both white fish but quite different and quite differently priced. Personally find those misrepresentations quite grevious would never go back here
- RJRaj JohalNov 16, 20252.0Went for happy hour this past Friday, my 3 sisters accompanied me. Fries and pot stickers were cold, tuna tacos just okay, edamame was fine. Drinks were fine. Been coming there for a number of years. This time it wasn’t so good at all…
- HPHoda PourNov 15, 20251.0Very disappointed with the service. We were seated and waited for 30 minutes, and even though the restaurant was not busy, no waitress ever came to our table. . We finally left because no one bothered to serve us. Completely unacceptable services.
- MMMSNov 11, 20252.0overpriced for mideocre food thai chili shrimp- do not buy if ur not into tol sour & spicy food.soggy vegetables like it was cooked yesterday calamari- soggy & too salty black cod- way too much spicies that not evenly spread out on the cod. one decent food was the grilled cheese. one outstanding food was the lava cake-thats actually delicious. server take so long to give our bill even that time theres alot of empty seats & tables. he even did not pay attention to seperate the orders for separate billing.
Frequently Asked Questions About The Boathouse Restaurant
Does The Boathouse Restaurant accept reservations?
Yes, The Boathouse Restaurant accepts reservations and you can make one online at their store locator page.
What types of pickup services does The Boathouse Restaurant offer?
They offer both in-store pickup and curbside pickup services.
What are the regular opening hours of The Boathouse Restaurant?
The restaurant is open from 6:30 AM to 9:00 PM Monday through Thursday, 6:30 AM to 10:00 PM on Friday, and 9:00 AM to 10:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.
Does The Boathouse Restaurant have any special hours or happy hour?
Yes, they have a Happy Hour every day from 2:00 PM to 5:00 PM.
What kind of cuisine does The Boathouse Restaurant specialize in?
The restaurant specializes in fresh seafood and premium steak with a distinctively west coast menu.
Is The Boathouse Restaurant family-friendly?
Yes, the restaurant welcomes families and also offers a children's menu.
What payment methods are accepted at The Boathouse Restaurant?
They accept American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby accommodations to The Boathouse Restaurant?
Yes, the Inn at the Quay hotel is nearby, offering convenient lodging options for visitors.
What nearby transportation options are available for visitors to The Boathouse Restaurant?
Visitors can access the Q to Q Ferry for boat transportation and also enjoy Paddlewheeler Riverboat Tours near the restaurant.
Are there any local attractions near The Boathouse Restaurant worth visiting?
Nearby attractions include the New Westminster Quay shopping center and the scenic waterfront areas where visitors can enjoy mountain bike trails and boat tours.