Subway

3.3
199 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New Westminster Subway® Restaurant at 800 Carnarvon Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
800 Carnarvon Street, New Westminster, BC
V3M 3P1, Canada

Hours

Reviews

3.3
199 reviews
5 stars
77
4 stars
28
3 stars
25
2 stars
15
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

While some customers enjoyed fresh and well-prepared sandwiches, others complained about poor food quality, including stale bread and insufficient toppings.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly regarding the bathrooms and dining area.

Staff Attitude

A recurring theme was the negative attitude of staff, with many customers feeling unwelcome and dissatisfied with the service.
  • AA
    Ariyana
    4 days ago
    3.0
    Service is good but cookies have been stale recently.. not sure how many days they've been out there.
  • DN
    Dark Night
    Dec 23, 2025
    2.0
    If I wasn't so hungry I wouldn't have bothered. I think I was the only one sitting in there for a reason. Medicore food and attitude. They're nice until they get a tip then turn into little monsters. This place is a last resort for most people. I won't be back.
  • KD
    Kour Dhaliwal123
    Dec 12, 2025
    5.0
    great customer service by night shift girls ❤️
  • VD
    Van Dang
    Dec 11, 2025
    1.0
    The Indian girl is extremely rude!!! working today around 8:15pm today. She had a lot attitude. Not professional. Horrible customer service!! I will never ever come back again!!!!!!!!!!! She isn’t be working there or you will lost all the clients because of her. If I could give 0 star I would!!!! 😡😡🤬 please don’t go there if you don’t wanna be upset
  • KL
    Kaylee Lawford
    Dec 5, 2025
    1.0
    I had walked in to use the washroom and told her that I think I had received my period. the girl told me I had to make a purchase to use it and she won’t allow me to use it. She was very disrespectful and she had no regards for other people.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in New Westminster?

The Subway restaurant is located at 800 Carnarvon Street, Shops at New West, New Westminster, BC, V3M 3P1, Canada.

What are the opening hours for Subway at Shops at New West?

Subway is open Monday to Friday from 7:00 AM to 11:00 PM and Saturday to Sunday from 8:00 AM to 11:00 PM.