Subway

3.3
195 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New Westminster Subway® Restaurant at 800 Carnarvon Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
800 Carnarvon Street, New Westminster, BC
V3M 3P1, Canada

Hours

Reviews

3.3
195 reviews
5 stars
76
4 stars
28
3 stars
24
2 stars
14
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praised friendly service, many reported rude and unhelpful interactions.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, leading to concerns about hygiene.

Food Quality

While many customers enjoyed the freshness and taste of the food, there were complaints about insufficient toppings and spoiled ingredients.

Staff Attitude

Numerous reviews indicated a lack of enthusiasm and poor attitude among staff, impacting the overall customer experience.

Service Speed

Some customers experienced slow service and communication issues, particularly during busy times.
  • NP
    Navi Puri
    Oct 13, 2025
    5.0
    “Great service! Staff member (Jaspreet) was very friendly and made my sandwich just the way I wanted. They were patient, fast, and kept everything clean — really made my visit enjoyable.”
  • AS
    Arsh Singh
    Oct 13, 2025
    5.0
    I had an amazing experience at Subway! The restaurant was clean, the ingredients were super fresh, and everything was prepared exactly the way I asked. The staff (Jaspreet) were friendly, quick, and really paid attention to detail — from perfectly toasted bread to the right balance of sauces. The veggies were crisp, the meat was flavorful, and the overall taste was just perfect. I also appreciated how organized and hygienic the place felt. Definitely one of the best Subway experiences I’ve had — I’ll be coming back for sure! Highly recommend for anyone who loves fresh, healthy, and customizable meals. 🥪✨
  • NC
    Noel Mata Collazo
    Sep 21, 2025
    1.0
    I love subway but this employee make an aufull service, she put half of the chiken spoon to my subway and pretended i didnt noticed, she just put my bun in the oven without precing any buton when i told her i need it roasted not warmed, dont even tal about the vegies, she dont follow any standard of the company... The only bad sybway i visited in van, next time ill go direct yo scot road instead of losing my money...
  • CC
    Cam
    Aug 28, 2025
    2.0
    Staff could not be any less friendly
  • PB
    pranav bajracharya
    Aug 23, 2025
    1.0
    i ordered teriyaki wrap o 8/23/2025 around 2 pm , and the wrap had hair of the girl , so unprofessional

Frequently Asked Questions About Subway

Where is the Subway restaurant located in New Westminster?

The Subway restaurant is located at 800 Carnarvon Street, Shops at New West, New Westminster, BC, V3M 3P1, Canada.

What are the opening hours for Subway at Shops at New West?

Subway is open Monday to Friday from 7:00 AM to 11:00 PM and Saturday to Sunday from 8:00 AM to 11:00 PM.