Subway

3.5
199 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New Westminster Subway® Restaurant at 435 Columbia Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
435 Columbia Street, New Westminster, BC
V3L 1A9, Canada

Hours

Reviews

3.5
199 reviews
5 stars
80
4 stars
39
3 stars
22
2 stars
8
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Washroom Issues

The washroom has been consistently reported as out of order, causing frustration among customers who expect access.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others reported issues with portion sizes and food handling.

Cleanliness

Several reviews mentioned dirty conditions in the dining area and concerns about overall hygiene.

Mixed Experiences

There are mixed reviews regarding service quality, with some customers praising friendly staff while others reported poor service.
  • IK
    Inderpreet Kaur
    Nov 7, 2025
    1.0
    Worst service ever . Very rude service from the girl working at the counter today. Not friendly at all and Really disappointed.
  • ET
    Evan Tuzzi
    Oct 12, 2025
    1.0
    No working washroom. By law they need one. I'll be calling this in.
  • AS
    Akash Sidhu
    Sep 11, 2025
    1.0
    Worst experience ever at this Subway. I ordered a veggie sub with just cheese and veggies and was refused extra onions and cucumbers — even after I offered to pay.I have been to many Subway locations and have never once been told I cannot get extra vegetables or there is a “limit of 6” This is completely unreasonable, especially when the entire point of a veggie sub is the vegetables.
  • NM
    Noah McKinley
    Sep 5, 2025
    1.0
    Do not go to this subway if you are a human. On my way to work nature called and I needed to use the men’s room. I knew I wouldn’t be able to hold out till I arrived, so I got off at Columbia station to use the washroom. I ordered a cookie and politely asked to use the rest room, for which I was rebuffed. The employee claimed that “the toilet was out of order”. So I made my leave. This is the same response I received during a similar dilemma, at the same subway a year prior. Not even getting into the legal ramifications of an eating establishment not having a public bathroom. In terms of business it shows they don’t care about their customers. Never coming again.
  • LS
    Lovepreet Sidhu
    Jul 10, 2025
    5.0
    Best customer service

Frequently Asked Questions About Subway

What are the operating hours for Subway at 435 Columbia Street?

Subway at 435 Columbia Street is open Monday to Friday from 7:00 AM to 10:00 PM, and on weekends from 9:00 AM to 9:00 PM.

Does Subway offer breakfast, lunch, and dinner?

Yes, this Subway location serves breakfast, lunch, and dinner.