Many customers praised the friendly and helpful staff, highlighting individual employees for their excellent service.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and cakes, others reported issues with stale or poorly prepared food.
Cleanliness
Several reviews mentioned cleanliness issues, particularly regarding the store's appearance and food handling practices.
Order Accuracy
There were multiple complaints about incorrect orders and poor handling of special requests, leading to customer dissatisfaction.
Service Speed
Customers frequently noted slow service times, especially during busy periods, impacting their overall experience.
KS
Kulwant Singh
1 day ago
1.0
Customer service zero ,
MM
Mike
Dec 9, 2025
5.0
Small location, no seating inside. Great friendly staff.
RR
Richard
Nov 29, 2025
5.0
Absolutely incredible customer service from Madison!! She is so polite and helpful.
Thank you,
Richard
MS
M Se
Oct 11, 2025
5.0
I ordered a Korean themed cake and it turned out beautifully. The cake decorator, Danielle?, called me to go over what we wanted and it was really nice talking with her and getting her feedback. Wonderful service and the cake was really special, she went above and beyond.
AS
Alexander Siy
Sep 30, 2025
5.0
Had a really great customer experience with Taneesha. She was super friendly and was very attentative to my nut allergy. She even offered to sanitize the machine before serving my Blizzard to minimize the risk of cross contamination, which was much appreciated!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in New Westminster offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and offer ice cream cakes via DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill at 708 6th Ave?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill in New Westminster family-friendly and suitable for kids?
Yes, the location welcomes families and is good for kids, offering a family-friendly environment and kid-appropriate menu items.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place an order for pickup online through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/26966/.
Where is Dairy Queen Grill & Chill located in New Westminster?
It is located at 708 6th Ave, New Westminster, BC, V3M 2B3, Canada.
Does Dairy Queen Grill & Chill offer any mobile deals or rewards?
Yes, they provide mobile ordering and rewards through their app, which can be downloaded for exclusive deals.
Which nearby grocery stores can customers visit before or after dining at Dairy Queen Grill & Chill?
Nearby grocery stores include Westminster Natural Market, Goodway's Specialty Foods, Galloway's, and Safeway, offering convenient options for shopping.
Are there other fast-food or ice cream shops near Dairy Queen Grill & Chill in New Westminster?
Yes, there is another Dairy Queen nearby, as well as Freshslice Pizza and A&W Canada for additional fast-food options.
What nearby attractions or community services are close to Dairy Queen Grill & Chill?
Nearby attractions and services include the New Westminster Public Library, Royal Columbian Hospital Auxiliary New to You Thrift Shop, and Fraser Health Authority.
How can I contact Dairy Queen Grill & Chill for inquiries or feedback?
You can reach them by phone at +1 604-526-5633 or visit their Facebook page at https://www.facebook.com/NewWestDQ/.