Dairy Queen Grill & Chill

3.9
406 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
708 6th Ave, New Westminster, BC
V3M 2B3, Canada

Hours

Reviews

3.9
406 reviews
5 stars
187
4 stars
94
3 stars
61
2 stars
23
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting individual employees for their excellent service.

Food Quality

Feedback on food quality was mixed; while some enjoyed the ice cream and cakes, others reported issues with stale or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly regarding the store's appearance and food handling practices.

Order Accuracy

There were multiple complaints about incorrect orders and poor handling of special requests, leading to customer dissatisfaction.

Service Speed

Customers frequently noted slow service times, especially during busy periods, impacting their overall experience.
  • KS
    Kulwant Singh
    1 day ago
    1.0
    Customer service zero ,
  • MM
    Mike
    Dec 9, 2025
    5.0
    Small location, no seating inside. Great friendly staff.
  • RR
    Richard
    Nov 29, 2025
    5.0
    Absolutely incredible customer service from Madison!! She is so polite and helpful. Thank you, Richard
  • MS
    M Se
    Oct 11, 2025
    5.0
    I ordered a Korean themed cake and it turned out beautifully. The cake decorator, Danielle?, called me to go over what we wanted and it was really nice talking with her and getting her feedback. Wonderful service and the cake was really special, she went above and beyond.
  • AS
    Alexander Siy
    Sep 30, 2025
    5.0
    Had a really great customer experience with Taneesha. She was super friendly and was very attentative to my nut allergy. She even offered to sanitize the machine before serving my Blizzard to minimize the risk of cross contamination, which was much appreciated!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in New Westminster offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and offer ice cream cakes via DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill at 708 6th Ave?

The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Fridays and Saturdays.