Save-On-Foods

4.2
439 reviews

About

Grocery StoreOverwaitea Food Group

Details

  • DebitAvailable
  • Cash onlyNot available

Location

Save-On-Foods
1200 Lakeside Drive, Nelson, BC
V1L5Z3, Canada

Hours

Reviews

4.2
439 reviews
5 stars
241
4 stars
121
3 stars
35
2 stars
16
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide good service.

Food Quality

There were mixed reviews on food quality, with some customers reporting issues with expired or poorly packaged items, while others appreciated the fresh produce and organic options.

Pricing Concerns

Several reviews mentioned that prices are often higher compared to competitors, leading to dissatisfaction among customers.

Store Cleanliness

The store was generally noted as clean and well-organized, although some customers pointed out issues with food handling and cleanliness in certain areas.

Customer Experience

While many enjoyed their shopping experience, there were complaints about rude staff and long wait times, indicating inconsistency in customer service.
  • CM
    C M
    Jan 4, 2026
    5.0
    Thank you for not implementing digital price tags!
  • EY
    Eric Yup
    Jan 2, 2026
    2.0
    Mouse trap just lying there, bait in it. Kinda gross
  • JJ
    Jade Jones
    Dec 30, 2025
    5.0
    Neat grocery store. Great produce options
  • AW
    Anna Winter
    Nov 2, 2025
    1.0
    Food expired, horribly packaged sandwich meat sliced into GIANT pieces. Older delivery woman was so rude, horrible nosy parker, and inappropriate that I will NEVER order groceries from here again. I have never said a word other than "thank you" and included a tip, to this woman at first. But for some reason, she was just nasty every time she arrived, making NOT asked for comments about my life, NOT ASKED for. Obviously coming from a place insecurity about god knows what. Every other person was totally fine, but she is was horrid and it made me feel sick to my stomach. DO better!
  • JM
    Jordan M
    Sep 18, 2025
    1.0
    If you want quality food, Kootenay co-op or Ferraro have better products at similar prices. If you want good deals, go literally anywhere else. They also accidentally merged my points account with someone else behind the scenes, so I collected points for someone else for 8 years, and then treated me like I'd stolen the other person's account. The issue was eventually resolved but they only gave me a fraction of the points I (thought I) had. Then it happened again 4 years later, guess they didn't fix it the first time.

Frequently Asked Questions About Save-On-Foods

What are the regular opening hours of Save-On-Foods in Nelson?

Save-On-Foods in Nelson is open daily from 8:00 AM to 9:00 PM.

Are there any special holiday hours for Save-On-Foods?

Yes, on certain holidays like December 24, 26, and 31, Save-On-Foods operates from 8:00 AM to 6:00 PM, and it is closed on December 25.