Taco Bell

2.6
843 reviews
Two Taco Bell Crunchwrap Supremes

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantVegetarian Restaurant
Taco Bell at 6896 Island Highway North , Nanaimo, BC V9V 1P6 serves up fan-favourite menu items like the Crunchwrap Supreme®, Cheesy Gordita Crunch®, Doritos® Locos Tacos or our famous Fries Supreme®. Whether you're in the mood for tacos, burritos, quesadillas, nachos, or value-packed combo meals, we've got something for everyone. Enjoy the convenience of fast-food delivery and mobile ordering with the Taco Bell Canada app. Order ahead for pickup or get your favourites delivered straight to your door. Plus, unlock exclusive digital deals and limited-time offers only available in the app!

Location

Taco Bell
6896 Island Highway North, Nanaimo, BC
V9V 1P6, Canada

Hours

Reviews

2.6
843 reviews
5 stars
170
4 stars
127
3 stars
101
2 stars
75
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders, and experiencing rude or indifferent staff.

Food Quality

Numerous reviews highlighted poor food quality, including incorrect orders, missing ingredients, and food that was cold or improperly prepared.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables, sticky floors, and unsanitary conditions in the bathrooms.

Management Issues

Many customers expressed concerns about management and staffing, indicating a lack of organization and care for customer service.
  • SW
    Sjofna W
    3 days ago
    1.0
    pretty mid on a good day honestly but was especially disappointed today. ordered online to avoid waiting 20 minutes in store for food but my entire order was incorrect. Ordered 2 black bean crunch wraps supreme, got refried beans, which fine sure, whatever. Ordered refried bean cheesy gordita crunch, got beef instead. Couldn't even eat it since we are vegetarians. Order didn't even have the hot sauce in the bag we asked for. Literally didn't get one thing correct. Disappointing.
  • JN
    James S (NoWayJay)
    Jan 3, 2026
    1.0
    When I got there, they were out of beef and baja blast, yet I could order online items with beef and baja blast. I have also ordered here before any they were out of cheese. I preordered online 1.5hours before, and my order was 45 minutes late from the set time. UPDATE: they burnt all of the chalupas on my order, which I did not notice until I was home obviously. Changed my rating of 3 on food to 1.
  • LF
    Lorelai Fredrich
    Jan 3, 2026
    1.0
    What a joke. This Taco Bell has usually been pretty 50/50 on if it’s good or not, but oh my god, this was the worst fast food experience in my life. Firstly, they were out of SO MUCH. No doritoes locos, no beef, no tomatoes just to name a few, which lead us to order our tacos and burritos with beef. Also, the floors were filthy, tables covered in crumbs and sticky in some places. The food was 30 dollars which is already steep for normal quality TB, but I honestly should’ve returned it based on how it came out. My burrito was the size of my palm, filled with lettuce sauce, and no chicken, while my mom’s tacos were absent of tomatoes, sauce and crumbled into our hands. But the worst part was the fries supreme. No cheese sauce, no beef, to tomatoes, and a MEASLY squirt of sour cream. Instead of the beef, they substituted chicken(three pieces btw) which was cold, and disgusting. To make the food edible, I went to get some cheese sauce and hot sauce, and even though 4 team members saw me, it took 6 minutes to be served some cold, gross cheese sauce. I worked in fast food before, and sometimes you would rather kill yourself then serve customers, but holy, just close at this point.
  • ZF
    Zara Forsland
    Dec 26, 2025
    1.0
    For fast food, I don't expect more than the bare minimum as it's a hard, thankless job... but I can't excuse the behavior of this location. Today, we ordered two basic items, sat in the drive-through for about 15-20 minutes with no one else in front or behind us creating traffic, and were met with very rude service. When we were able to eat our food, I realized they had only given us one of our items, but still charged me for two. I paid $26.00 for a burrito from taco bell. At the end of the day, the employees don't have to care about the orders if they don't want to, but at least make sure you've made the food someone has paid for. Please do better.
  • BJ
    Brandon Jensen
    Dec 23, 2025
    1.0
    Wow….just wow is all I can say about this meal. 25 dollars for nothing! I basically got nothing in my burrito and a small fry looks like a snack size. Couldn’t believe how small the burrito was, with no toppings what so ever inside it. beef taco my mom got I thought was vegetarian with how little meet there was in it. Way overpriced for what you get and took forever to get the food and after the wait it wasn’t even worth it. Horrible food quality. I know it’s fast food but you expect a little more for what you pay for at least. What a joke

Frequently Asked Questions About Taco Bell

What are the regular operating hours of Taco Bell at 6896 Island Highway North in Nanaimo?

Taco Bell in Nanaimo is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

What are the drive-through hours for Taco Bell at this location?

The drive-through is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.