Taco Bell

2.6
821 reviews
Two Taco Bell Crunchwrap Supremes

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantVegetarian Restaurant
Taco Bell at 6896 Island Highway North , Nanaimo, BC V9V 1P6 serves up fan-favourite menu items like the Crunchwrap Supreme®, Cheesy Gordita Crunch®, Doritos® Locos Tacos or our famous Fries Supreme®. Whether you're in the mood for tacos, burritos, quesadillas, nachos, or value-packed combo meals, we've got something for everyone. Enjoy the convenience of fast-food delivery and mobile ordering with the Taco Bell Canada app. Order ahead for pickup or get your favourites delivered straight to your door. Plus, unlock exclusive digital deals and limited-time offers only available in the app!

Location

Taco Bell
6896 Island Highway North, Nanaimo, BC
V9V 1P6, Canada

Hours

Reviews

2.6
821 reviews
5 stars
171
4 stars
127
3 stars
101
2 stars
74
1 star
348

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty and unsanitary, with filthy bathrooms and unclean dining areas.

Food Quality

Many reviews mentioned that the food was subpar, often cold, poorly prepared, or missing items.

Management Issues

Several customers noted a lack of management oversight, leading to disorganization and inadequate staffing.

Customer Experience

Overall, the customer experience was overwhelmingly negative, with many expressing frustration and disappointment.
  • DD
    Darcy
    1 day ago
    1.0
    The service here is bad bad. Not a reflection of most locations. The person in front of us was 30 minutes and refused a refund because it would be ready in 2 more minutes. Ours was 25 minutes.
  • TF
    Tanya Fenton
    Nov 10, 2025
    1.0
    Came into this taco bell as we do not have one in the south island We waited 30 mins for 7 tacos There were staff standing around not doing anything Absolutely ridiculous
  • MR
    Matthew Rahn
    Nov 9, 2025
    1.0
    I used to love taco bells - straight up this place shouldn’t even be able to call itself Taco Bell. It is an absolute joke and I’m surprised it’s still open. DO NOT EAT HERE. DO NOT SPEND YOUR MONEY HERE. I’ve never had good food or service here. The food is stale. The service is a bunch of moody teenagers. This visit was my last and I didn’t even get food. I went through the drive through at 7:30PM but they played a message that said they were closed even though they don’t close until ten and had customers inside. So I parked and went in and proceeded to stand at the counter for ten minutes. Employees walked around in the back and definitely saw me. They didn’t want to do their job so they ignored me until I left. This place should literally be forced to shut down. It probably gets people sick all the time and there isn’t a shred of hospitality service in this place; and it’s fast food so the bar is incredibly low. Also side note? Every burrito I’ve gotten here has come out in the shape of a square. Like what? An actual joke. You could not pay me to come back here. I hope whoever owns this place pulls their head out of the dirt and starts managing their business. Because this is utterly pathetic. Save your money and get Dairy Queen. It’s right next door. PATHETIC.
  • AH
    Audrey Howell
    Nov 8, 2025
    1.0
    It should be a crime to call this a chilli cheese burrito.. where are the fillings? I get times are tough right now but c’mon. I could’ve just went to the store and bought a pack of tortillas and wrapping it myself. Cinnabon delights are always a 10/10 though that’s your only saving grace.
  • JM
    Jules McG
    Nov 2, 2025
    1.0
    Worker cut me off in the DT as I was ordering and told me to drive up and then tried to make me pay without finishing the order for my family? When I told her that there was more to my order she cut me off saying she has everything, even though half of my order didn’t even make it out of my mouth lol. Then proceeded to miss a few items and when my wife went in the store to get our missed items they ignored her at the counter for 10 minutes.

Frequently Asked Questions About Taco Bell

What are the regular operating hours of Taco Bell at 6896 Island Highway North in Nanaimo?

Taco Bell in Nanaimo is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

What are the drive-through hours for Taco Bell at this location?

The drive-through is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.