Subway

4.1
313 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Nanaimo Subway® Restaurant at 1925 Bowen Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1925 Bowen Rd, Nanaimo, BC
V9S 1H1, Canada

Hours

Reviews

4.1
313 reviews
5 stars
168
4 stars
77
3 stars
35
2 stars
10
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members, particularly highlighting Erik and Adonis for their exceptional service.

Cleanliness

The restaurant received positive feedback for its cleanliness, with multiple reviews noting clean floors, tables, and washrooms.

Order Accuracy

Several customers reported issues with order accuracy, including being charged for items not ordered and receiving incorrect or poorly made sandwiches.

Product Availability

Customers expressed frustration over frequent shortages of bread and other menu items, leading to disappointment and lost sales.

Overall Experience

While many enjoyed their visits and praised the staff, there were significant complaints about poor service experiences and management issues.
  • MC
    Mike Coates
    Oct 30, 2025
    5.0
    Stopped in for a couple of sandwiches and i have to say that the young man behind the counter was fantastic! Very personable, professional and he had "moves". Spinning sauce bottles and even my sandwich after he wrapped it. Very cool. Just a great experience overall. Definitely will be back!
  • TL
    Trina Louise
    Oct 8, 2025
    5.0
    I was a customer on Saturday Oct 4th 2026. There was a young man working who was wearing a hat, glasses and had nailpolish. I was SO incredibly impressed with the pride he had in his work. He was polite, caring and took extra care to make sure there was no wilted lettuce or dried sections of any of the toppings he put on our sandwiches. If I owned a business I would want this guy on my team. If I lived in Nanaimo I would frequent this shop jus to have him make my sandwich. I'm actually going back to Nanaimo this weekend and I will make an effort to return to this subway shop.
  • MD
    Maiah Delmundo
    Sep 18, 2025
    5.0
    Had great customer service by Eric. He was so friendly, polite and made a picture perfect sandwich!
  • LH
    Larry Henderson
    Sep 11, 2025
    1.0
    this place is known for stealing from their customers, order a sandwich, pay for said sandwich, check receipt to find they charged me for something I didn't order, since this has happened at least 5 other times over the course of 7 months (and pointing it out to them) I asked for a refund. I was told they could not issue a refund because they can only do 1 refund a month....Will NEVER go back to this unprofessional establishment.
  • DD
    DL
    Sep 3, 2025
    5.0
    Sasha did a great job!! And she's new! I'm impressed. Friendly, fast, efficient. A real gem!

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1925 Bowen Rd in Nanaimo?

Subway at 1925 Bowen Rd is open from 7:00 AM to 10:00 PM Monday through Friday, and from 9:00 AM to 9:00 PM on Saturdays and Sundays.

Does this Subway location offer breakfast, lunch, and dinner?

Yes, Subway at 1925 Bowen Rd serves breakfast, lunch, and dinner.