Brand Certified
Subway
3.5(198 reviews)
Certified by Subway • Feb 22, 2026
Business Details
540 Fifth Street, Nanaimo, BC
V9R 1P1, Canada
Certified by Subway • Feb 22, 2026
(250) 741-1944
Certified by Subway • Feb 22, 2026
http://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Nanaimo Subway® Restaurant at 540 Fifth Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.5
198 reviews
5 stars
84
4 stars
38
3 stars
17
2 stars
15
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous complaints about rude and unprofessional staff, with several customers reporting negative interactions and poor service.
Food Quality
Many customers expressed dissatisfaction with the freshness and quality of the food, particularly the vegetables and portion sizes.
Cleanliness
While some reviews mention a clean environment, others report unsanitary conditions and poor food handling practices.
Consistency
Several customers noted inconsistencies in their orders, including missing ingredients and incorrect sandwich preparations.
Positive Experiences
Despite the negative feedback, there are also positive reviews highlighting friendly staff and enjoyable meals, indicating that experiences can vary significantly.
- GAGeorgina AnneFeb 19, 20261.0Worst Subway ever. They just threw my sandwich together like snobs. They were both east Indian ladies but the one without Glasses she is the one who made my sandwich. Witch I am very unsatisfied about. Like what kind of sandwich is this. There is hardly any meat in my sandwich. They just sprinkled very little of lettuce but over topped it with sauce. That's disgusting behavior. I miss the old owners, they satisfied us customers more. If I could give 0 stars I would. I ordered myself a 6in ham and turkey.
- TLTyson LarenceFeb 17, 20262.0This is my local subway. In the 10 years I have been going to this location, I have asked for soup. Every visit. Every time I get told they are sold out. Maybe they should make more.
- TRTc ReadFeb 13, 20261.0I’m extremely pissed off with the way I was treated came in to get 2 bowls of the rotisserie chicken And I asked for a double chicken on both bowls Lovpreet Extremely unprofessional in the way she treated me and addressed me in what I wanted. She said that 2 1/2 cup Scoops was equal 60g and protein she refused to give me double chicken on both bowls but I still paid for double chicken not sure if she is the Manager but her customer service is lacking to a abnormal extreme. I will see to it that this get addressed as I my self teach new hires how to treat customers and the experience I just received was the furthest from kind. I will also send an email to head office for this franchise. How much do we spend in total?
- HHHarvpapiFeb 9, 20261.0I hope you don’t mind receipt paper in your “steak”!! I can’t add videos to this but they literally left that paper in the food for 5+ minutes and worked around it scooping steak onto sandwiches instead of having the common sense to deal with it. Terrible staff with no idea how the food industry or customer service works.
- ABArti BishtDec 23, 20251.0Dec 23, 5:16 pm a girl name love or luvpreet idk if they told me a false name but she was really rude and didn’t have common sense and was talking to us very rudely. Train your staff better.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Nanaimo?
Subway is located at 540 Fifth Street, Unit 101, inside the University Village Mall in Nanaimo, BC.
What are the opening hours of Subway at University Village?
The Subway restaurant is open daily from 7:30 AM to 10:00 PM, with holiday hours from 9:00 AM to 9:00 PM on November 11, 2025.
Does Subway at University Village offer pickup or delivery services?
Yes, Subway offers in-store pickup service for customers.
What types of meals are served at Subway University Village?
Subway serves breakfast, lunch, and dinner meals.
What payment options are accepted at Subway in Nanaimo?
They accept American Express, MasterCard, and Visa payments.
Can I dine-in at the Subway located in University Village Mall?
Yes, this Subway location serves dine-in customers.
Does Subway University Village provide catering services?
No, this Subway does not offer catering services.
What nearby restaurants can I visit near Subway in University Village?
Nearby, you can visit Meltwich Food Co., which offers burgers and Canadian cuisine, and Baby Salsa Mexican Restaurant for Latin American flavors.
Are there nearby coffee shops around Subway University Village?
Yes, Starbucks Canada locations are nearby, providing coffee, smoothies, and juice, which can be a great place to grab a drink before or after your Subway meal.
What other types of nearby businesses are around the University Village Subway?
Around University Village, you'll find diverse businesses including University Village Liquor Store, Lee's Famous Recipe Chicken, Hayley Willmon Hairsty salon, and H&R Block Canada for financial services.
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Certified February 22, 2026Yext Knowledge Graph
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