Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Pricing
Customers expressed concerns about high prices compared to competitors, with some noting occasional good deals.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing to a positive shopping experience.
Checkout Experience
Long wait times at checkout were frequently mentioned, with complaints about understaffing and closed tills during busy hours.
Product Quality
Mixed reviews on product quality, with some customers reporting issues with fresh produce and specific items.
LH
Liz Hurley
6 days ago
4.0
They're always friendly there. I like the store set up as well.
KR
Kelly Ryan
Nov 13, 2025
4.0
Great Store I easily found everything I needed & there was lots of available parking
DK
Don Kranenburg
Nov 1, 2025
1.0
25 mts on the phone awaiting an answer for a simple yes we do or no we dont. 2 calls later still waiting for an answer that just never came. Finally gave up and went to another store.
NH
Nicole Hyde
Oct 17, 2025
5.0
Heather the cashier greeted everyone so nicely and with exuberence. We went thru her till this october you can tell she loves her job and is amazing at it. Also Troy was super helpful knowing where to find all products in the store. Thank you for the awesome customer service!
NN
Nean
Oct 8, 2025
5.0
I would like to thank Cindy M, Gambit and another lady who I spoke with on the phone at about 6:00 PM, for being so very helpful to me today! They went above and beyond helping me and so kind while helping at no time did they make me feel anything but a valued customer. Wonderful caring people! Thank you so very much!
Save-On-Foods is located at #103 - 2000 Island Highway, Nanaimo, BC, V9S5W3, Canada.
What are the regular opening hours of Save-On-Foods?
Save-On-Foods is open daily from 7:00 AM to 10:00 PM.
Is Save-On-Foods open on public holidays?
Save-On-Foods has special holiday hours; for example, it is closed on December 25, open 7:00 AM to 10:00 PM on November 11, and has reduced hours on December 24, 26, 31, and January 1.
What types of payment does Save-On-Foods accept?
Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods sell organic and prepared food products?
Yes, Save-On-Foods sells organic products as well as prepared food items.
What is the main contact phone number for Save-On-Foods?
You can reach Save-On-Foods by phone at +1 250-729-2933.
Can I reach Save-On-Foods customer service via email?
Yes, you can contact customer service at customer_service@saveonfoods.com.
Are there any smoothie or juice bars near Save-On-Foods?
Yes, Booster Juice, a nearby smoothie and juice bar, is close to Save-On-Foods where customers can enjoy fresh beverages before or after their grocery shopping.
Where can I find healthcare services near Save-On-Foods?
Nearby healthcare options include Brooks Landing Dental, Lulu Chinese Health Centre for acupuncture and holistic care, and Brooks Landing Mental Health for general and pediatric dentistry.
Are there any gyms or fitness centers near Save-On-Foods?
Yes, Nanaimo Fit Body Boot Camp and Anytime Fitness are nearby fitness centers where customers can work out before or after visiting Save-On-Foods.