Mixed experiences with staff; some customers praised friendly service while others reported rude or inappropriate behavior.
Product Quality
Concerns about the freshness and quality of produce and meats, with several customers noting issues with rotting items.
Pricing
Customers frequently mentioned that prices are perceived as high, with some expressing dissatisfaction with value for money.
Store Cleanliness
The store is generally described as clean and well-organized, although some reviews noted areas that were dirty.
Selection Variety
Many customers appreciated the wide selection of products, including local and organic options, though some expressed a desire for more specific items.
CC
Chantal Credoson
Nov 12, 2025
5.0
Excellent delivery service. Flawless.
RT
Ryan Tomlinson
Oct 28, 2025
4.0
Edited: Over priced for goods.
Walmart is cheaper for same stuff. The Last time before Remembrance Day I had a few of their staff acting weird towards me after i bought some cough drops since I had a cold/flu hit me and i was talking to vets.
I am there to buy items and be friendly. I am new to the area after my mom died. So I don't appreciate them looking at me as if I am a bad person. I have been a customer of the company for many years.
Yes there is someone who I am friendly with and make conversation with because she is at the tills. We have things in common.
Isnt that part of customer service? Maybe I should take my business elsewhere if I cant make conversation with the staff to show appreciation for the service at self-checkout. It was good at the beginning.
MB
Mary Bahibi
Aug 22, 2025
1.0
Horrible customer service, parts of the place was dirty and some of my food was rotting!
Save-On-Foods is located at 6901 Island Highway N, Nanaimo, BC, V9T6N8, Canada.
What are the regular opening hours of Save-On-Foods?
Save-On-Foods is open daily from 7:00 AM to 10:00 PM.
Are there any special holiday hours I should be aware of for Save-On-Foods?
Yes, Save-On-Foods has varied holiday hours: it is open 7:00 AM to 10:00 PM on Nov 11, open shorter hours (7:00 AM to 6:00 PM) on Dec 24 and Dec 31, closed on Dec 25, and open 8:00 AM to 6:00 PM on Dec 26 and Jan 1.
Does Save-On-Foods sell organic products and prepared foods?
Yes, Save-On-Foods sells organic products as well as prepared foods.
What payment methods are accepted at Save-On-Foods?
Save-On-Foods accepts debit cards and does not require cash only transactions.
How can I contact Save-On-Foods for customer service?
You can email Save-On-Foods at customer_service@saveonfoods.com or call them at +1 250-390-4517.
Is there a website where I can learn more about Save-On-Foods?
Yes, you can visit https://www.saveonfoods.com/ for more information.
What nearby places are close to Save-On-Foods that I might visit before or after shopping?
Nearby places include Michaels (craft shop), Starbucks Canada (coffee shop), and Chapters Woodgrove Centre (bookstore), all great options for shopping, grabbing a drink, or browsing books around your visit to Save-On-Foods.
Is there convenient parking or gas stations near Save-On-Foods?
Yes, there are nearby gas stations such as Woodgrove Gas Bar Qpe and Co-op Gas Bar Woodgrove, making it easy to fuel up while you shop.
Are there financial services or banks close to Save-On-Foods?
Yes, BMO Bank of Montreal and BMO Nesbitt Burns Inc, offering banking and financial advising services, are located near Save-On-Foods for your convenience.