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Quality Foods

4.0
(566 reviews)
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Business Details

#7 - 222 Bowen Road, Nanaimo, BC
V9S 1H9, Canada
(250) 758-3733
https://www.qualityfoods.com
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About

Grocery Store
Quality Foods is a Vancouver Island-based full-service grocery Co, employing over 1200 people in 13 stores on Vancouver Island and in Powell River BC.

Location

Quality Foods
#7 - 222 Bowen Road, Nanaimo, BC
V9S 1H9, Canada

Hours

Reviews

4.0
566 reviews
5 stars
241
4 stars
186
3 stars
73
2 stars
29
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, noting their positive interactions and willingness to assist.

Food Quality

Feedback on food quality was mixed; while some enjoyed the Chinese food and other offerings, others reported issues with freshness and preparation.

Store Condition

The store was generally described as clean and well-kept, but some customers noted it was older and in need of updates.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly at the deli and checkout, with instances of staff being unhelpful or rude.

Pricing Concerns

Customers expressed concerns about high prices and inconsistent pricing practices, with some feeling that the store was becoming less competitive.
  • JC
    Jodi Campbell
    Feb 9, 2026
    3.0
    Small but quaint
  • GP
    Grant Pringle
    Dec 30, 2025
    5.0
    QFC has been a wonderful island fixture for years (Starting in Qualicum beach). The staff is still great. The dipper/LPC prices are hard to take of late but grocers margins are paper thin, thank your dim prog neighbors and friends. Hopefully the QFC brand isn't harmed under the Pattinson group umbrella.
  • KB
    Karl Bystedt
    Dec 14, 2025
    1.0
    Cashier didn't validate tickets... wife didn't get receipt... they didn't care to validate.... poor customer service ...everyone isn't a criminal
  • FA
    Fabian Auckland
    Nov 10, 2025
    1.0
    Too long of a wait for hot food on the Mojo side. I was asked if I needed help by everyone but the ppl on that side of the counter, even after eye contact from them. All other departments 👏 great work, thank you all.
  • LG
    Leslie Griff
    Oct 12, 2025
    4.0
    Picked up some Chinese food. Always good!! Very nice lady named Peggy serving me.
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Brand Certified Facts from Quality Foods

Quality Foods partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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