Brand Certified
McDonald's
3.3(1030 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1213 Princess Royal Ave., NANAIMO, BC
V9S 3Z6, Canada
Certified by McDonald's • Feb 22, 2026
(250) 753-5313
Certified by McDonald's • Feb 22, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
1,030 reviews
5 stars
273
4 stars
256
3 stars
218
2 stars
94
1 star
189
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unhelpful staff, particularly during peak times.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, with complaints about dirty tables and overflowing garbage.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
Staff Friendliness
While some customers praised friendly and helpful staff, others noted a lack of customer service and unfriendly attitudes from certain employees.
- JWjennifer walkerJan 26, 20261.0Just no. Way too expensive for what you get. I'll spend a couple extra bucks and eat at a real restaurant Didn't even want to put one star
- WSWil ShoJan 5, 20263.0So the little lady manager has a mean streak, watch out. Got a grilled cheese happy meal to cheer up the wife. One normal bun one bottom bun. Never touched a grill. Went in and asked for a GRILLED cheese. She said "that how we do here, no grill just microwave". After a small argument I managed to get a replacement jr chicken which was squishy and wet. So no sandwich for my wife, gave her all my fries which were actually hot when we got them. Hit or miss with this McDonald's. Other employees were nice and wanted to help but manager takes an argument to get what you want or don't. Also the charge a deposit on the little chocolate milk bottles which you can't get back for return.
- DDDanielleDec 31, 20255.0We showed up at the drive through window around nine p m on new year's eve. It\nWas a quiet night for us as I had had a minor surgery and we were getting ourselves a treat. But nothing could prepare us for Dayanera ( sorry for the guess on spelling) the energy and smiles that came out of that microphone were amazing and made us smile. We received the same response when we got to the window to pick up our order. We made sure to tell her that her energy had made us smile After asking her name , she wished us a happy new year and away we went. Dayanera is a great example of how the smallest of things can have such a positive effect on others. 😊
- DKDamara KalytaDec 31, 20254.0Sometimes shady vibes, sometimes quiet and peaceful. One time the app's mobile order system screwed up and my order didnt go through on their end even though my app clearly showed it ordered at this location. I was left standing there waiting for 20 minutes before staff finally asked me what my order was then the girl obviously didn’t believe me in spite of me showing her my order in the app, and gave horrible service arguing with me instead of just getting my food made right away and maybe apologizing for the mistake and long wait. Only time I've been seriously unimpressed with the service.
- WWWhiteRockBoyDec 27, 20251.0Cold hash browns , double double w/o sugar. Two outta three ways to screw up breakfast-check. Back to Timmie’s I guess.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 1213 Princess Royal Ave., Nanaimo?
McDonald's in Nanaimo is open 24 hours every day, from Monday through Sunday.
During what hours is McDonald's Nanaimo's in-store access available?
In-store access is available daily from 6:00 AM to 11:00 PM.
When can I order delivery from McDonald's at this location?
Delivery is available daily from 5:00 AM until 11:59 PM.
Is there a drive-through service available at this McDonald's? If yes, what are its hours?
Yes, the drive-through at this location is open 24 hours a day, 7 days a week.
What meal services does McDonald's Nanaimo offer throughout the day?
They serve breakfast, lunch, and dinner.
What payment options are accepted at McDonald's 1213 Princess Royal Ave.?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Nanaimo provide mobile app ordering?
Yes, customers can use the My McD’s App available on both Android and iOS platforms to order and access specials.
Can customers pick up their orders directly in-store, or is delivery the only option?
McDonald's offers both in-store pickup and delivery services.
What popular nearby restaurants can I visit before or after dining at McDonald's Nanaimo?
Nearby restaurants include Pita Land (Mediterranean), Pizza Hut, Subway, and Starbucks Canada for coffee or smoothies.
Are there convenient nearby amenities for customers visiting McDonald's?
Yes, there is a nearby RBC Royal Bank ATM and the Petro-Canada Charging Station for gas and car wash services close to McDonald's in Nanaimo.
What nearby shopping and health services can I find around McDonald's Nanaimo?
Customers can visit Wine Kitz Terminal Park Mall for shopping and liquor, The Medicine Shoppe Pharmacy for health needs, and other services like dental centres and massage therapy nearby.
Brand Certified Facts from McDonald's
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Certified February 22, 2026Yext Knowledge Graph
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