Mixed reviews on service speed and attentiveness, with some customers praising friendly staff while others reported slow service and order inaccuracies.
Cleanliness
Concerns about cleanliness in dining areas and restrooms, with reports of dirty tables and unsanitary conditions.
Food Quality
Inconsistent food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
Atmosphere
Atmosphere described as lacking, with some customers noting a need for updates and improvements to the dining environment.
Pricing
Customers expressed concerns about rising prices and perceived value for money, with some feeling that the food is overpriced.
BI
Bill Irwin
Nov 14, 2025
5.0
Good
BA
Braden Akerley
Nov 5, 2025
3.0
It was decent! Fairly fast service with nice staff, the drice thru can be a bit disorganized.
NM
Nathan Milligan
Oct 26, 2025
2.0
Disappointed with the service, ordered on the app in the restaurant. At the end there is an option for table service where you enter the table number, nice feature, only they didn't use it. They called my name, the tray was missing items, I had to wait at the counter for cutlery while my food got cold. Not a great experience.
GJ
Gary Jassal
Oct 16, 2025
5.0
I don’t review fast food restaurants often, but this latest experience deserved it.
I came for a quick lunch with my dad. We were told to take a seat and were brought the meal to our table. Food was placed like I was sitting at a sit down restaurant and was also served condiments without having to ask.
Good food, amazing service.
LD
Landon Dalman
Oct 12, 2025
1.0
Ordered medium fries - received 3 fries. Missed barbecue sauce.
What are the regular opening hours of McDonald's at 1213 Princess Royal Ave., Nanaimo?
McDonald's in Nanaimo is open 24 hours every day, from Monday through Sunday.
During what hours is McDonald's Nanaimo's in-store access available?
In-store access is available daily from 6:00 AM to 11:00 PM.
When can I order delivery from McDonald's at this location?
Delivery is available daily from 5:00 AM until 11:59 PM.
Is there a drive-through service available at this McDonald's? If yes, what are its hours?
Yes, the drive-through at this location is open 24 hours a day, 7 days a week.
What meal services does McDonald's Nanaimo offer throughout the day?
They serve breakfast, lunch, and dinner.
What payment options are accepted at McDonald's 1213 Princess Royal Ave.?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Nanaimo provide mobile app ordering?
Yes, customers can use the My McD’s App available on both Android and iOS platforms to order and access specials.
Can customers pick up their orders directly in-store, or is delivery the only option?
McDonald's offers both in-store pickup and delivery services.
What popular nearby restaurants can I visit before or after dining at McDonald's Nanaimo?
Nearby restaurants include Pita Land (Mediterranean), Pizza Hut, Subway, and Starbucks Canada for coffee or smoothies.
Are there convenient nearby amenities for customers visiting McDonald's?
Yes, there is a nearby RBC Royal Bank ATM and the Petro-Canada Charging Station for gas and car wash services close to McDonald's in Nanaimo.
What nearby shopping and health services can I find around McDonald's Nanaimo?
Customers can visit Wine Kitz Terminal Park Mall for shopping and liquor, The Medicine Shoppe Pharmacy for health needs, and other services like dental centres and massage therapy nearby.