Brand Certified
McDonald's
3.2(766 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
6675 Mary Ellen Drive, Nanaimo, BC
V9V 1T7, Canada
Certified by McDonald's • Feb 22, 2026
(250) 390-7000
Certified by McDonald's • Feb 22, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.2
766 reviews
5 stars
192
4 stars
164
3 stars
153
2 stars
82
1 star
175
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, stale, or poorly prepared food, including cold fries and improperly made sandwiches.
Service Issues
Many reviews highlighted slow service, frequent order mistakes, and poor customer service experiences.
Cleanliness Concerns
Several customers noted cleanliness issues, including dirty tables and a general lack of hygiene in the restaurant.
Staff Training
There were complaints about staff not understanding orders and a lack of proper training leading to repeated mistakes.
Location Problems
Customers expressed concerns about the location's safety due to the presence of homeless individuals and overall atmosphere.
- MTMichael TownleyFeb 14, 20265.0Lifting for "health" is boring. Lifting because you want to make everyone who overlooked you regret it? That’s Rigor.Popped in for lunch. The dining area was clean and the staff were keeping on top of the tables. Food came out exactly as ordered and didn't take long. One of the better-managed locations in the city
- SLSteve Char LuptonJan 30, 20261.0I visited the drive thru today around 12:30 where I ordered several menu items, including a grilled cheese Happy Meal. My son was anything but happy when he opened his grilled cheese to find that it was literally inedible. The sandwich was microwaved in the packaging and the cheese was stuck to the bag, leaving the most unappetizing sandwich I've ever seen. How is this quality? It should have never been served. What a waste of $6+.
- PCPaul ChenJan 18, 20262.0Probably one of the less better mcdonald’s in nanaimo. Food came out cold right after ordering from drive thru and didn’t give any dipping sauce for nuggets.
- MIMona IrmenJan 11, 20265.0It was clean and the service was good
- AAAndreaDec 29, 20252.0I very rarely visit McDonald's, and on each occasion, this particular establishment consistently makes errors with my order, despite it never being a substantial one, typically just for my two granddaughters.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's Woodgrove in Nanaimo?
McDonald's Woodgrove is open 24/7 for dine-in every day of the week.
During what hours is the drive-through service available at this McDonald's?
The drive-through service is open 24 hours a day, 7 days a week.
What are the delivery hours for McDonald's Woodgrove?
Delivery is available daily from 5:00 AM to 11:00 PM.
Can I pick up my order in-store at McDonald's Woodgrove?
Yes, in-store pickup is available along with delivery services.
What meal options does McDonald's Woodgrove offer throughout the day?
McDonald's offers breakfast, lunch, and dinner meals daily.
Which payment options are accepted at McDonald's Woodgrove?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Woodgrove have a kids' menu and family-friendly environment?
Yes, they have a children's menu and welcome families and children.
Where can I download the McDonald's app for mobile ordering?
You can download the My McD’s app from the Google Play Store or Apple App Store via the links provided by the restaurant.
What nearby places can I visit before or after dining at McDonald's Woodgrove?
You can visit nearby spots like Michaels for arts and crafts, Chapters Woodgrove Centre for books and gifts, or Starbucks Canada for coffee.
How can nearby transit and services help me access McDonald's Woodgrove?
Nearby places such as Co-op Gas Bar Woodgrove and Woodgrove Gas Bar Qpe can help refuel your vehicle nearby, while shopping centers like Dickinson Crossing provide additional shopping options close to McDonald's.
Are there health and wellness services near McDonald's Woodgrove?
Yes, nearby options include the Vancouver Island Implant Centre for dental services and SDM beautyBOUTIQUE #0281 for beauty and spa treatments.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website