Feedback indicates inconsistent customer service, with some staff being friendly while others are reported as rude or unhelpful.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and cold food, leading to frustration.
Cleanliness
The cleanliness of the restaurant is frequently criticized, with reports of dirty tables and unsanitary conditions.
Speed of Service
Customers noted slow service times, particularly during busy hours, with long waits for food and drinks.
Overall Experience
Mixed reviews suggest that while some customers enjoy their meals, many express disappointment with the quality and service.
SG
Samuel Grainger
Nov 9, 2025
1.0
Worst mcdicks ever. Gave me a cold burger and yesterday's fries then the server told me " i just watch them make it " withought even offering a rwplacement .Cheese isn't even melted and what the hell is all the sauce on the bottom of the container?
BS
Brandin S
Nov 8, 2025
1.0
They didn't have coffee....in the morning, 👍
LS
Lillian Smith
Nov 5, 2025
1.0
Is this location ever going to get the roof fixed? I quickly walked through the drive-thru at this location for a shortcut and found the back door open, with the roof leaking terribly. This is a huge health and safety hazard. I asked a staff member when it was getting fixed, and they said they didn’t know. I will be taking this up with WorkSafe BC and the City of Nanaimo, as this is not safe!!
NS
Navneet Navneet sidhu
Nov 1, 2025
1.0
We were just there at 9:37 pm today and the lady who was serving was very rude didn’t serve well need some smile !!!
PJ
Peter Jones
Oct 31, 2025
1.0
Had to repeat my order 6 times loud and clear and the lady didn’t understand. It’s like she’s dyslexic.
What are the operating hours for dine-in at McDonald's Woodgrove in Nanaimo?
McDonald's Woodgrove is open 24/7 for dine-in every day of the week.
During what hours is the drive-through service available at this McDonald's?
The drive-through service is open 24 hours a day, 7 days a week.
What are the delivery hours for McDonald's Woodgrove?
Delivery is available daily from 5:00 AM to 11:00 PM.
Can I pick up my order in-store at McDonald's Woodgrove?
Yes, in-store pickup is available along with delivery services.
What meal options does McDonald's Woodgrove offer throughout the day?
McDonald's offers breakfast, lunch, and dinner meals daily.
Which payment options are accepted at McDonald's Woodgrove?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Woodgrove have a kids' menu and family-friendly environment?
Yes, they have a children's menu and welcome families and children.
Where can I download the McDonald's app for mobile ordering?
You can download the My McD’s app from the Google Play Store or Apple App Store via the links provided by the restaurant.
What nearby places can I visit before or after dining at McDonald's Woodgrove?
You can visit nearby spots like Michaels for arts and crafts, Chapters Woodgrove Centre for books and gifts, or Starbucks Canada for coffee.
How can nearby transit and services help me access McDonald's Woodgrove?
Nearby places such as Co-op Gas Bar Woodgrove and Woodgrove Gas Bar Qpe can help refuel your vehicle nearby, while shopping centers like Dickinson Crossing provide additional shopping options close to McDonald's.
Are there health and wellness services near McDonald's Woodgrove?
Yes, nearby options include the Vancouver Island Implant Centre for dental services and SDM beautyBOUTIQUE #0281 for beauty and spa treatments.