About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
2.6
724 reviews
5 stars
138
4 stars
109
3 stars
99
2 stars
55
1 star
323
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times for their orders, often exceeding 30 minutes, with many leaving without receiving their food.
Food Quality
Numerous reviews highlighted poor food quality, including cold, greasy, and improperly cooked items, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, overflowing garbage, and unsanitary conditions in the bathrooms.
Staff Attitude
Many customers experienced rude and unprofessional behavior from staff, with reports of being ignored or treated dismissively.
Order Accuracy
There were frequent complaints about incorrect orders, with items missing or substituted without customer consent.
- A_Addy __1 day ago1.0awful the bathrooms were very unclean there was pee on the seat and it smelt we ordered at 8pm we finally got our food at 840 pm the whole dining area had mess that looked like it hadn’t been cleaned all day and half the food was cold
- DSDevin Stewart-Mayert2 days ago1.0Been to this restaurant a handful of times over 2025, and they're abhorrent with their time management and lobby cleanliness.
- AHAhmad Hasan3 days ago1.0Shitty customer service , one small fries took 20 minutes to make, chicken always bland, always missing items , don’t like when a customer bother them about how long they take, don’t recommend this place at all , reporting all workers.
- KBkris bannisterNov 9, 20251.0Asked to get fries supreme with my Big Crunch meal. Which I’ve gotten dozens of times over the years. Staff said they couldn’t do it. So I had to order the meal and add a separate fries supreme to my food. No sauce for my Popcorn chicken after I requested extra sauce. I asked for cheese on my burger, burger came without cheese. The macaroni salad that came with my meal, expires tomorrow and the container it came in, is ready to tear apart because it’s been sitting so long. Will not be going back there.
- DADebbie AndrewsOct 31, 20251.0I don't know if there is new owners or just the staff, but if I could give a 0 on everything I would. this is not the first time I have had a bad experience at this particular store. if your not standing waiting for a staff member to serve you, as they are in the back, you are waiting extra long for your order to be ready, when you get your order, the food tastes like it was reheated, or cold. or not what you asked for. Today I ordered 20 wings when I got home which is 5 minutes away the wings were warm, not hot hard as rock so you know they were not fresh, I order a medium Cole slaw and they gave me a small, put it on top of the wings which made it warm and not fit to eat. This is the last time I or my husband will go to this KFC, I should have taken the extra 5 minutes and went to mary browns for my wings, which i will be hoing yo from this day forward. The KFC on the highway across the street from the mall needs to get a complete overhaul. I will not ever return there again, KFC has really gone down hill.
Frequently Asked Questions About KFC
What are the opening hours of KFC in Nanaimo?
KFC in Nanaimo is open every day from 10:30 AM to 12:00 AM.
Where is the KFC restaurant located in Nanaimo?
The KFC is located at 6896 Island Highway North, Nanaimo, BC, V9V 1P6, Canada.
How can I contact the KFC in Nanaimo?
You can contact KFC in Nanaimo by phone at +12503901565.
Does KFC in Nanaimo offer halal food options?
Yes, this KFC is listed as a Halal Restaurant, so halal options are available.
Where can I find KFC's official website for more information or online ordering?
You can visit KFC's official website at http://kfc.ca to explore the menu or place an order.
Are there other fast food options near the KFC on Island Highway North in Nanaimo?
Yes, nearby fast food restaurants include Taco Bell Canada, Freshslice Pizza, Dairy Queen Grill and Chill, and another KFC location.
What nearby places can I visit before or after dining at KFC in Nanaimo?
You can visit Dickinson Crossing shopping center, Tim Hortons for coffee, or Adora Nails & Spa for a beauty treatment nearby.
Are there any pet or specialty stores near KFC in Nanaimo?
Yes, Bosley's pet store and fishmonger, as well as Sally Beauty for cosmetic supplies, are close by.
Can I shop for sporting goods or outdoor equipment near KFC in Nanaimo?
Yes, Cabela's and Bass Pro Shops, both sporting goods retailers, are located nearby for your outdoor and sporting needs.
Is there a supermarket close to KFC at 6896 Island Highway North?
Yes, Save-On-Foods, a supermarket and grocery store with a pharmacy, is located near the KFC location.