Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
565 reviews
5 stars
199
4 stars
154
3 stars
90
2 stars
28
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some staff are praised for being friendly and helpful, while others are criticized for being rude and unhelpful.
Food Quality
Many customers report inconsistent food quality, with issues such as cold burgers, poorly made blizzards, and unsatisfactory portion sizes.
Cleanliness
The cleanliness of the restaurant is frequently mentioned, with some customers noting it as very clean, while others report dirty tables and a generally unkempt atmosphere.
Cake Customization
The custom cakes receive high praise for their quality and decoration, with several customers expressing satisfaction with the creativity and execution.
Pricing Concerns
Customers express frustration over high prices relative to portion sizes and food quality, with some feeling that the value does not meet expectations.
- HBHayden Brulotte3 days ago1.0messed up an order of 3 of the same thing.
- CBCas BradleyDec 18, 20251.0The slowest DQ ive ever been too .
- KAkeisha abernathyDec 16, 20251.0Don’t go here! We stopped for a late night snack and basically got 10 fries and a box drenched in grease with 14 tablespoons of mustard and ketchup. Take the extra 2 minutes to drive to Wendy’s. we live about 5 min away from DQ so the food was not sitting long. The burger buns were so drenched in grease there was no way it was edible.
- RAReza ArbabiDec 10, 20255.0Very good service at 9:30pm. I was served by a guy named "Otman" i might be wrong about the name. He was fantastic
- JRJack RyanNov 24, 20254.0My wife and I have been coming to this location for our weekly “date nights” to have alone time and a cheap meal. The service is always top notch (no idea what those negative reviews are on about); the food is almost always perfect (once in a blue moon we feel the fries could be cooked longer or the burgers could be hotter); and the ice cream treats are always on par.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the dine-in hours at Dairy Queen Grill & Chill in Nanaimo?
Dine-in service is available daily from 10:00 AM to 11:00 PM.
Can I use the drive-through at Dairy Queen Grill & Chill, and what are its hours?
Yes, the drive-through is open every day from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer pickup and delivery services?
Yes, both in-store pickup and delivery services are available.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes.com products.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location offers booster seats, outdoor seating, restrooms, is wheelchair accessible, and is good for kids and families.
Does Dairy Queen Grill & Chill provide free WiFi?
Yes, free WiFi is available for customers.
How can I order food online from Dairy Queen Grill & Chill?
You can place orders for pickup or delivery through their online ordering site at http://www.orderCountryClubDQ.com.
What nearby places can help me find Dairy Queen Grill & Chill in Nanaimo?
Nearby landmarks include the Petro-Canada gas station and Liquor Stores-Government, which can help you locate the Dairy Queen on Island Highway N Hwy.
What entertainment or places of interest are near Dairy Queen Grill & Chill for a visit before or after dining?
You can visit Chocolaterie Bernard Callebaut for candy treats or the Cold Mountain Spa for relaxation near Dairy Queen Grill & Chill.
Are there any fitness or health-related places near Dairy Queen Grill & Chill?
Yes, Steve Nash Fitness Clubs and Advanced Health + Sports Clinic are nearby for fitness and physical therapy needs.