Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.4
451 reviews
5 stars
155
4 stars
115
3 stars
54
2 stars
31
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff being rude, unhelpful, or dismissive during interactions.
Food Quality
Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms and food preparation areas.
Speed of Service
Customers frequently mentioned slow service, especially during drive-thru orders, leading to long wait times.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed the food, particularly the ice cream treats.
- SHSpenny h-s1 day ago4.0Good and quick
- GGGo GanDec 8, 20251.0I went yesterday with some of my senior friends. They didn’t have tea or coffee. The Staff did not seem bothered by it at all. So I didn’t order anything. You can get burgers, fries, pop, water, but no tea or coffee. This place gets a definite Fail.
- MAMatt Amy-GrahamNov 21, 20254.0Some of the best treat in the world..
- MIMatteau ImesonOct 30, 20251.0Just came here last minute for food. Nothing unusual or anything unique. Just came to grab a couple burgers and a parfait. Yet somehow the employee managed to see very unpleasant, and uninviting. I felt almost like a nuisance just for existing. Not a normal interaction at a Dairy Queen.
- NJNed JakeOct 25, 20255.0I dined in and the service was fast, the food was great and the seating area was very clean. Will be back!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Nanaimo offer?
They offer soft-serve ice cream, signature shakes, burgers, fries, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
The restaurant is open from 11:00 AM to 10:00 PM Monday through Friday.
Does Dairy Queen Grill & Chill in Nanaimo have a drive-thru service?
Yes, this location offers drive-thru service for customer convenience.
Is the Dairy Queen Grill & Chill location on Island Highway family-friendly?
Yes, it is family-friendly with features like booster seats and seating areas suited for kids.
Does the Dairy Queen Grill & Chill on Island Highway provide free WiFi to customers?
Yes, free WiFi is available at this location.
Can I order Dairy Queen Nanaimo's menu items online for pickup?
Yes, you can order online for pickup through their order URL on dairyqueen.com.
What nearby fast food options are close to Dairy Queen Grill & Chill on Island Highway?
Nearby fast food options include Tim Hortons, Taco Bell Canada, KFC, and Freshslice Pizza, all within a short distance.
What nearby stores can I visit for shopping before or after dining at Dairy Queen Grill & Chill?
You can visit Walmart Canada, Dickinson Crossing shopping center, Party City, Spencer's clothing store, and Citrus clothing around the area.
Are there nearby services for beauty and wellness near Dairy Queen Grill & Chill in Nanaimo?
Yes, Adora Nails & Spa and Hair Mates Barbers & Stylists are nearby for beauty and wellness needs.
When was the Dairy Queen Grill & Chill at 6888 Island Highway, Nanaimo established?
This Dairy Queen location was established in 2015.