Numerous customers reported poor service, including long wait times, rude staff, and mistakes with orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.
Positive Staff Interactions
Some customers praised individual staff members for their friendliness and helpfulness, indicating that service can be good at times.
Inconsistent Experience
Overall experiences varied widely, with some customers enjoying their meals while others expressed dissatisfaction with both food and service.
DD
DipnGlitter
Oct 21, 2025
1.0
This experience was atrocious. I placed a mobile order and got the first bucket of chicken tenders on us with that order. When I left the restaurant, & checked my bucket there was chicken pieces in there & not tenders. I immediately called & said you gave me the wrong chicken. She began arguing with me saying "I told you that you ordered more chicken" which confused me because I had only ordered the 4 piece with poutine. Because she confused me, I said yes when she asked if I didn't want wings! She was talking about the 1st bucket on us, but she was not clear & I misunderstood her, assuming she was speaking about the order I placed for chicken, not the 1st bucket on us chicken. So she gave me all fried chicken.
When I told her that's not what I asked for when I ordered it, I specifically said tenders. She told me to come back & get the tenders & I asked her do you want me to bring the wrong chicken with me & she said no it's fine. When I got back inside restaurant they refused to give me my chicken tenders until I went back & got my chicken. I sat there for 20 minutes in the restaurant & on the phone with KFC trying to get them to help me. These 2 women claim to be assistant manager & supervisor, refused to give me my chicken tenders until I went back & got my now cold pieces of chicken after she already told me she couldn't take them back.
Absolutely embarrassing as the restaurant was full of customers that they wouldn't give me my chicken tenders until I went back & got the other pieces of chicken which they obviously for health safety reasons could not use them & they would have gotten thrown in the garbage. Appalling behavior by the staff... I will never give them my business again... shame on them for treating loyal paying customers the way I was treated.
Get back home with my now cold and Soggy chicken fries and straw I can't drink out of because it's drenched.... very pleasant... not to mention no dipping sauces, no napkins, nothing!! Ridiculous
TI
Tas I
Oct 20, 2025
4.0
It's acceptable level. Essentially - services should be improved and re - training is essential by KFC head office team and Halal certification/certificate must delayed on the wall and staffs must have knowledge of it clearly; many staffs I'm many locations are not aware of Halal is being served, and importantly this Halal issue must be addressed and must take seriously.
TG
Thịnh Gia
Oct 17, 2025
5.0
Đồ ăn rất ngon
BA
Brit A
Oct 11, 2025
1.0
I don't understand how you can go through the drive thru, get told it will be a couple of minutes please wait only to wait 25 minutes?! Went inside twice to ask what was going on and was told just a few more minutes. Third time attempting this location at different times on different days, same shitty service
DD
Darryl Ducharme
Oct 10, 2025
1.0
We waited almost 30 minutes for our food to be ready. We were the only customers in the restaurant! They were more concerned about Mobile Delivery than customers eating in the restaurant! We won’t be eating there again!!!
KFC is located at 32081 Lougheed Highway, Unit C, Mission, BC, V2V 1A3, Canada.
What are the opening hours of KFC in Mission?
KFC is open every day from 10:30 AM to 11:00 PM.
How can I contact KFC in Mission for inquiries or orders?
You can reach KFC at +1 604-820-2445 for any inquiries or orders.
Does KFC in Mission offer halal food options?
Yes, KFC in Mission is categorized as a Halal Restaurant and offers halal food options.
Where can I find more information or order online from KFC Mission?
You can visit their website at http://kfc.ca to learn more or place an order online.
Is KFC Mission located near any other fast food restaurants?
Yes, nearby fast food options include Wendy's and Fatburger Mission, which also serve a variety of quick meals.
Are there any fitness centers close to KFC in Mission?
Yes, Anytime Fitness is a nearby gym where customers can workout before or after visiting KFC.
Can I visit any beauty or nail salons near KFC Mission?
Mission Nails and Art of Alchemy are nearby beauty salons where customers can enjoy nail and spa services.
What convenience stores or gas stations are near KFC Mission for quick stops?
7-Eleven and Petro-Canada are close to KFC, perfect for grabbing snacks, coffee, or refueling your vehicle.
Are there any other dining options close to KFC Mission for different cuisines?
Nearby restaurants include Sangam Restaurant and Catering for Indian cuisine, The Wee Chippie for fish and chips, and BarBurrito Canada for Tex-Mex dishes.