Many customers reported issues with incorrect orders, missing items, and miscommunication during the ordering process.
Service Quality
Customer experiences varied widely, with some praising friendly staff while others reported rude service and long wait times.
Food Quality
Feedback on food quality was mixed, with complaints about cold or poorly prepared items, but some customers noted hot and fresh food.
Cleanliness
The cleanliness of the location received positive remarks, although some customers found areas that needed attention.
Atmosphere
Several reviews mentioned a noisy environment, which detracted from the dining experience.
RK
Ricki-Anne Keen
Nov 5, 2025
1.0
Ordered an egg BLT with extra lettuce and tomato and it was stone cold and no extra vegetables. Looks like they just gave me an old one. The lady at the window didn’t even say a word while handing me my food. Which isn’t a huge deal but like your working customer service. A smile and hello makes a huge difference.
DM
Dustin Michaluk
Nov 2, 2025
1.0
They clear orders on the screen so they don't get in trouble by corporate. Then they forget about the orders. Then everyone that comes in after gets their food before the orders that have been cleared. This is happening a lot at McDonald's.
BG
boba grogu
Oct 24, 2025
4.0
It’s was very nice. I used the McDonald’s app and it went very smoothly no prom lens with it at all. The line was very long during dinner time so that was annoying but otherwise it was good
SB
Shane Briffett
Oct 14, 2025
5.0
I usually find this location has hot food and fast, friendly service.
AF
Ashly Fraser
Sep 14, 2025
5.0
The is one of the best McDonald's on the island it is so clean and the staff are so friendly.
What are the opening hours for McDonald's in Mill Bay?
McDonald's in Mill Bay is open every day from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's in Mill Bay offers drive-through service daily from 6:00 AM to 11:00 PM.
Can I pick up my order in-store at McDonald's Mill Bay?
Yes, in-store pickup is available at this McDonald's location, but delivery is not offered.
What meals are served at McDonald's Mill Bay?
McDonald's Mill Bay serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
You can pay at McDonald's Mill Bay using American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Mill Bay have seating with a casual dress code?
Yes, the attire is casual and the location welcomes families and children for dine-in.
Is there a McDonald's nearby where I can get fast food in Mill Bay?
Yes, McDonald's Mill Bay is located at 2730 Barry Road, close to other fast food restaurants like A&W Canada and Tim Hortons.
Are there coffee shops near McDonald's Mill Bay?
Yes, Tim Hortons, a coffee shop and tea room, is nearby and can be a great option for coffee before or after your McDonald's visit.
What local services are near McDonald's Mill Bay that customers might need access to?
Nearby services include the Mill Bay Medical Centre, Mill Bay Dental Health and Implant Centre, and multiple pharmacies such as I.D.A. - Island Pharmacy #8 and Mill Bay Pharmasave.
Are there any nearby leisure or fitness clubs around McDonald's Mill Bay?
Yes, near McDonald's Mill Bay you can find martial arts clubs like Mill Bay Traditional Martial Arts, Shidokai Judo Club, and Traditional Martial Arts Mill Bay.