Many customers reported issues with incorrect orders and missing items, particularly in the drive-thru.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about greasy items and inconsistent freshness.
Cleanliness
The cleanliness of the location received mixed feedback, with some noting it was clean while others found it dirty or poorly maintained.
Speed of Service
Customers frequently commented on long wait times, especially during busy hours, with some expressing frustration over slow service.
MO
Mike Oliver
4 days ago
4.0
A well run and clean store
DC
Dave Chappell
Jan 5, 2026
1.0
It’s a McDonald’s so the bar is set about as low as you can go, but this particular location always seems to disappoint. I’m amazed at the owners or managers incompetence.
LB
Lyum Boddam
Dec 27, 2025
1.0
Drive thru sucks, Ordered my food twice and they asked me to repeat it, then when I went to pay they didnt open the window for me to pay.
RM
Robert Mellalieu
Dec 22, 2025
5.0
I come in a couple of times for a late night snack. The food is always consistent as is McDonald's. But the staff was very kind and even brought me a cookie
AC
Alex C
Dec 13, 2025
1.0
We order food from here sporadically and somehow they always manage mess up the order.
So please always check your order before you leave as they do stuff like giving you a cheap McCrispy for the price of Bacon deluxe one.
What are the opening hours for McDonald's in Mill Bay?
McDonald's in Mill Bay is open every day from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's in Mill Bay offers drive-through service daily from 6:00 AM to 11:00 PM.
Can I pick up my order in-store at McDonald's Mill Bay?
Yes, in-store pickup is available at this McDonald's location, but delivery is not offered.
What meals are served at McDonald's Mill Bay?
McDonald's Mill Bay serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
You can pay at McDonald's Mill Bay using American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Mill Bay have seating with a casual dress code?
Yes, the attire is casual and the location welcomes families and children for dine-in.
Is there a McDonald's nearby where I can get fast food in Mill Bay?
Yes, McDonald's Mill Bay is located at 2730 Barry Road, close to other fast food restaurants like A&W Canada and Tim Hortons.
Are there coffee shops near McDonald's Mill Bay?
Yes, Tim Hortons, a coffee shop and tea room, is nearby and can be a great option for coffee before or after your McDonald's visit.
What local services are near McDonald's Mill Bay that customers might need access to?
Nearby services include the Mill Bay Medical Centre, Mill Bay Dental Health and Implant Centre, and multiple pharmacies such as I.D.A. - Island Pharmacy #8 and Mill Bay Pharmasave.
Are there any nearby leisure or fitness clubs around McDonald's Mill Bay?
Yes, near McDonald's Mill Bay you can find martial arts clubs like Mill Bay Traditional Martial Arts, Shidokai Judo Club, and Traditional Martial Arts Mill Bay.