McDonald's

3.5
1665 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3360 River Ranch Road, Merritt, BC
V1K 1M5, Canada

Hours

Reviews

3.5
1,665 reviews
5 stars
515
4 stars
444
3 stars
334
2 stars
117
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced long waits and rude interactions.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Several customers noted cleanliness issues, particularly in bathrooms and dining areas, contrasting with a few positive mentions of cleanliness.

Efficiency

There were mixed reviews on efficiency, with some praising quick service while others complained about long wait times and disorganization.

Management

Feedback on management was varied, with some customers appreciating effective management while others criticized poor handling of customer service issues.
  • DP
    Damien Pilon
    6 days ago
    1.0
    If there were negative stars, my review would be -67
  • LC
    Laken Craig
    6 days ago
    3.0
    First they couldn’t use the points code I had fr on my account that would make my meal free. I understand technology is a brat sometimes. Then young man at the window handing out food, tried to give me the wrong order. Then when I asked for McChicken sauce and ketchup he said we charge for that, I said ketchup then? There was no napkins no straws for our drinks we had pulled in off the highway heading to Kamloops. Probably one of the worst McDonald’s experiences I have. As someone who was a late night manager for the McDonald’s this was disappointing.
  • AZ
    Aran Zarowski
    Dec 27, 2025
    5.0
    Good fast friendly service
  • CN
    Christy Neufeld
    Dec 27, 2025
    5.0
    Had a great experience at this McDonald’s today. Every employee I interacted with was so nice, patient, and genuinely helpful. It made my visit quick and pleasant. Really appreciate the friendly service. Keep up the great work.
  • ES
    E S
    Dec 18, 2025
    1.0
    So many staff they only care for the drivethrus, letting the only few in store customers standing there for over 20-30mins. Worst Mcdonalds

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Merritt?

McDonald's in Merritt is open 24 hours every day of the week.

When can I use the drive-through service at this McDonald's?

The drive-through is open 24/7, every day of the week.