Save-On-Foods

3.9
462 reviews

About

Grocery StorePharmaciesOverwaitea Food Group

Details

  • DebitAvailable
  • Cash onlyNot available

Location

Save-On-Foods
#300 - 20395 Lougheed Highway, Maple Ridge, BC
V2X2P9, Canada

Hours

Reviews

3.9
462 reviews
5 stars
190
4 stars
145
3 stars
63
2 stars
20
1 star
44

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some employees are praised for their helpfulness, others are reported as rude and unprofessional.

Pricing Issues

Many customers find the prices to be high and inconsistent, with complaints about being charged more than expected and the overall value for money.

Product Quality

There are frequent complaints about the quality of products, including expired items and poor quality in the bakery and deli sections.

Customer Service

Customer service experiences vary widely, with some customers reporting positive interactions while others express frustration over long wait times and inadequate assistance.

Store Cleanliness and Layout

The store is generally described as clean and well-stocked, but the layout can be confusing for customers.
  • KB
    Kristina Berlinguette
    Jan 5, 2026
    5.0
    Super helpful staff
  • MB
    Martin Brewster
    Nov 11, 2025
    2.0
    Way over priced
  • AS
    Ashish Sharma
    Nov 5, 2025
    1.0
    I seriously have no idea what’s wrong with the staff at this location. This was my first visit, and I’m already done with this place. I’m not saying all your employees are bad — Max was actually great — but that white girl in the black hoodie near the bouquet section? Rude, arrogant, and totally unprofessional. I just asked two basic questions, and she acted like she owned the place. What’s her deal? Is she some kind of nepo kid, or do you just hire anyone without checking their attitude? And the bakery? An absolute joke. I waited 20 minutes just to get “Happy Birthday” written on a cake. How hard can that possibly be? Save-On-Foods, this location is a total embarrassment to your brand. You just lost a customer for good. I’m never coming back — and I’ll make sure others know how awful the experience was.
  • DT
    Dani Tegon
    Oct 20, 2025
    1.0
    Stopped and accused of shoplifting on Thanksgiving (Oct 13, 2025) by a security guard with no name tag — he immediately targeted my Black husband and a Black friend while ignoring the white members of our group (one who actually paid the purchase there and me who moved a bottle of wine between bags). My friend was forced to empty a large bag in front of customers. Management shrugged it off and blamed a third-party security company. Racism and harassment — unacceptable.
  • EG
    Ewan Glendinning
    Sep 15, 2025
    2.0
    Make sure to check the expiry dates if you shop here. Multiple times I’ve been burned. Tonight’s dinner was chicken that I got yesterday and now I’m going without dinner because it had expired yesterday. I find it hard to believe that in today’s technology we don’t have some warning system when they scan the bar code to tell the people at the till it’s expired. Do better jimmy 🤬

Frequently Asked Questions About Save-On-Foods

What are the regular operating hours of Save-On-Foods in Maple Ridge?

Save-On-Foods in Maple Ridge is open daily from 7:00 AM to 10:00 PM.

Is Save-On-Foods open on holidays?

Save-On-Foods has special holiday hours: it is open from 7:00 AM to 10:00 PM on November 11, opens earlier or closes earlier on December 24, 26, 31, and January 1, and is closed on December 25.