Save-On-Foods

3.9
459 reviews

About

Grocery StorePharmacies

Details

  • DebitAvailable
  • Cash onlyNot available

Location

Save-On-Foods
#300 - 20395 Lougheed Highway, Maple Ridge, BC
V2X2P9, Canada

Hours

Reviews

3.9
459 reviews
5 stars
187
4 stars
145
3 stars
63
2 stars
20
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised helpful employees, others reported rude and unhelpful interactions.

Product Quality

Several customers expressed dissatisfaction with expired or poor-quality products, particularly in the meat and produce sections.

Pricing Issues

Many reviews highlighted high prices and confusion over pricing policies, with some customers feeling misled about discounts and member pricing.

Store Cleanliness

The store is generally noted for being clean and well-organized, although some customers reported issues with messiness and disorganization.

Checkout Experience

Customers frequently complained about long wait times at checkout due to insufficient staff and the over-reliance on self-checkout options.
  • MB
    Martin Brewster
    Nov 11, 2025
    2.0
    Way over priced
  • AS
    Ashish Sharma
    Nov 5, 2025
    1.0
    I seriously have no idea what’s wrong with the staff at this location. This was my first visit, and I’m already done with this place. I’m not saying all your employees are bad — Max was actually great — but that white girl in the black hoodie near the bouquet section? Rude, arrogant, and totally unprofessional. I just asked two basic questions, and she acted like she owned the place. What’s her deal? Is she some kind of nepo kid, or do you just hire anyone without checking their attitude? And the bakery? An absolute joke. I waited 20 minutes just to get “Happy Birthday” written on a cake. How hard can that possibly be? Save-On-Foods, this location is a total embarrassment to your brand. You just lost a customer for good. I’m never coming back — and I’ll make sure others know how awful the experience was.
  • DT
    Dani Tegon
    Oct 20, 2025
    1.0
    Stopped and accused of shoplifting on Thanksgiving (Oct 13, 2025) by a security guard with no name tag — he immediately targeted my Black husband and a Black friend while ignoring the white members of our group (one who actually paid the purchase there and me who moved a bottle of wine between bags). My friend was forced to empty a large bag in front of customers. Management shrugged it off and blamed a third-party security company. Racism and harassment — unacceptable.
  • EG
    Ewan Glendinning
    Sep 15, 2025
    2.0
    Make sure to check the expiry dates if you shop here. Multiple times I’ve been burned. Tonight’s dinner was chicken that I got yesterday and now I’m going without dinner because it had expired yesterday. I find it hard to believe that in today’s technology we don’t have some warning system when they scan the bar code to tell the people at the till it’s expired. Do better jimmy 🤬
  • TF
    tyler fisher
    Aug 20, 2025
    5.0
    "Badr was really helpful in the meat department. He answered all my questions and made sure I found exactly what I needed. Super friendly, and you could tell he really knows his stuff. I really appreciated how patient he was when I had a few extra questions. Definitely a great guy to have on the team!"

Frequently Asked Questions About Save-On-Foods

What are the regular operating hours of Save-On-Foods in Maple Ridge?

Save-On-Foods in Maple Ridge is open daily from 7:00 AM to 10:00 PM.

Is Save-On-Foods open on holidays?

Save-On-Foods has special holiday hours: it is open from 7:00 AM to 10:00 PM on November 11, opens earlier or closes earlier on December 24, 26, 31, and January 1, and is closed on December 25.