Many reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.
Cleanliness
The restaurant was frequently described as dirty, with unclean washrooms and dining areas noted by several customers.
Staff Attitude
Mixed feedback on staff friendliness; while some praised individual employees, many others reported rude or unhelpful service.
MG
Michelle Greene
Feb 19, 2026
1.0
This.location is probably the slowest in the lower mainland
Morning staff is rude and super slow
Waited 18 mins for hotcakes and they were cold, yikes
Its a convention location , but dont go if your rushed for time
YY
yakdaddy
Feb 18, 2026
1.0
This is by far the worst location I’ve ever experienced. I go there quite often for a coffee or egg McMuffin around 5am on my way to work because it’s a convenient location from my house.
Every time it takes about 15 minutes for a coffee.. and when I do order breakfast it’s cold and disappointing.. cold soggy hash browns.. and afew times I’ve crunched into egg shells in my sandwich. Not only that but the service isn’t exactly friendly.
If you are understaffed then why stay open 24/7?
Also they never have espresso ..
Won’t be going to this location again until they figure it out.
Very poorly managed, and disappointing.
TS
T S
Feb 7, 2026
1.0
I ordered the coffee and muffin pairing deal. The fruit and fibre muffin is usually really good. However, this time It was mis-shaped and the edges were hard. I broke the edges off and didn't eat them. It took a long time to get a simple order. If I had more time, I would have returned it. This was my first and last time at this location. I wont go there again. I should have gone to Tim Hortons like I was going to in the the first place. I decided on Mc Donald's instead because I like that muffin. At first, I was told that they didn't have it, then all of a sudden they had one. I'm pretty disgusted that they actually gave me the muffin in the shape it was in. Obviously they don't care what they serve you. It seems take-out is pretty disgusting these days and it's better to make your own food.
NP
Nadine P
Jan 29, 2026
1.0
Simple order a small orange peako tea one sugar, they hand me an extra large. You won’t even taste the tea and the sugar content will be off. I asked for a small then sat there for 5 minutes while everyone just chatted and then they asked are you still waiting on something 😳😳 wow no I thought I’d just hang out. What a joke !!
JK
Jennifer Klassen
Jan 22, 2026
1.0
I ordered through SkipTheDishes and specifically requested no fried onions. Apparently that was too complicated, as the order arrived covered in them and I had to pick them all off.It’s not the end of the world, just completely unnecessary.
It’s really not too much to ask—orders simply aren’t read properly. They skim them quickly, and if a mistake is made, it feels like “oh well.” I didn’t bother calling because it isn’t worth the time, so I’m leaving an honest review instead.
Overall, I’m not happy with this location.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day from Monday to Sunday.
Does this McDonald's offer delivery services?
Yes, delivery services are available 24 hours every day at this location.
Is there a drive-through available at this McDonald's?
Yes, the drive-through is open 24 hours every day for your convenience.
What types of meals are served at this McDonald's?
McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this location?
This McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I use a mobile app to order from this McDonald's?
Yes, you can order using the My McD’s App available for both Android and iOS devices.
Does this McDonald's welcome families and children?
Yes, families and children are welcome, and a children's menu is available.
Are there any nearby places where I can withdraw cash before visiting McDonald's?
Yes, there are several ATMs nearby, including RBC Royal Bank ATM, CIBC Cash Dispenser, HoneyBadger Bitcoin ATM at The Reach Pub, and TD Canada Trust ATM.
What nearby shopping or retail options are close to this McDonald's?
Nearby retail options include Shoe Warehouse, The Shoe Company, Dollarama, and Westgate Flower Garden for flowers and gifts.
Are there other food options near this McDonald's if I want to try something different?
Yes, nearby food options include Domino's Pizza for pizza delivery and Booster Juice for smoothies and juices.
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