McDonald's

2.8
1222 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
20390 Dewdney Trunk Rd., Maple Ridge, BC
V2X 3E3, Canada

Hours

Reviews

2.8
1,222 reviews
5 stars
285
4 stars
202
3 stars
174
2 stars
108
1 star
453

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling unwelcome and dissatisfied with the service.

Speed of Service

Many customers reported extremely slow service, both in-store and at the drive-thru, often waiting over 20 minutes for their orders.

Food Quality

Several reviews mentioned issues with food quality, including cold or improperly prepared items, and some customers reported food safety concerns.

Cleanliness

Multiple customers noted that the restaurant was dirty, with unclean tables and washrooms, contributing to a negative dining experience.

Management Issues

Customers expressed frustration with management, citing poor organization, lack of staff training, and inadequate responses to complaints.
  • SS
    steve schmidt
    1 day ago
    2.0
    Fries always cold, but I think that's every McDonald's now. Food always tastes like it's been made earlier in the day. Service is generally good though!
  • JK
    Jasmeet Kaur
    Jan 3, 2026
    1.0
    I wish I could give zero stars to this McDonald’s location. I have been there twice and definitely haven’t been welcomed. Rude staff taught zero customer service. They don’t know how to greet customers they would literally be watching your face standing there if you don’t tell them you want to order. On top of that they are rude don’t know how to talk to customers. Just wondering based on what skills do they get hired.
  • JJ
    Johnson Jack (jackvader247)
    Jan 2, 2026
    5.0
    Inside of the restaurant could look a little better but the service is fast and the food is exactly how I ordered.
  • HJ
    Hazel Johnston
    Dec 28, 2025
    5.0
    This is my default Mc Donald's! The managers are lovely and the staff are trained exceptionally well. I have never waited longer than a few minutes. Would definitely recommend this location to others! Well done guys!
  • BB
    Brandon
    Dec 28, 2025
    1.0
    Four cars waiting in the drive thru parking spots for food. And not for a short time. Ridiculous Edit: I was the first of all 4 cars parked then they brought all our food out at once and my fries were freezing. Ignore this McDonald's at all xost

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day from Monday to Sunday.

Does this McDonald's offer delivery services?

Yes, delivery services are available 24 hours every day at this location.