Numerous reviews highlighted rude and unhelpful staff, with many customers feeling unwelcome and dissatisfied with the service.
Speed of Service
Many customers reported extremely slow service, both in-store and at the drive-thru, often waiting over 20 minutes for their orders.
Food Quality
Several reviews mentioned issues with food quality, including cold or improperly prepared items, and some customers reported food safety concerns.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables and washrooms, contributing to a negative dining experience.
Management Issues
Customers expressed frustration with management, citing poor organization, lack of staff training, and inadequate responses to complaints.
SS
steve schmidt
1 day ago
2.0
Fries always cold, but I think that's every McDonald's now. Food always tastes like it's been made earlier in the day. Service is generally good though!
JK
Jasmeet Kaur
Jan 3, 2026
1.0
I wish I could give zero stars to this McDonald’s location. I have been there twice and definitely haven’t been welcomed. Rude staff taught zero customer service. They don’t know how to greet customers they would literally be watching your face standing there if you don’t tell them you want to order. On top of that they are rude don’t know how to talk to customers. Just wondering based on what skills do they get hired.
JJ
Johnson Jack (jackvader247)
Jan 2, 2026
5.0
Inside of the restaurant could look a little better but the service is fast and the food is exactly how I ordered.
HJ
Hazel Johnston
Dec 28, 2025
5.0
This is my default Mc Donald's! The managers are lovely and the staff are trained exceptionally well. I have never waited longer than a few minutes. Would definitely recommend this location to others! Well done guys!
BB
Brandon
Dec 28, 2025
1.0
Four cars waiting in the drive thru parking spots for food. And not for a short time. Ridiculous
Edit: I was the first of all 4 cars parked then they brought all our food out at once and my fries were freezing. Ignore this McDonald's at all xost
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day from Monday to Sunday.
Does this McDonald's offer delivery services?
Yes, delivery services are available 24 hours every day at this location.
Is there a drive-through available at this McDonald's?
Yes, the drive-through is open 24 hours every day for your convenience.
What types of meals are served at this McDonald's?
McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this location?
This McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I use a mobile app to order from this McDonald's?
Yes, you can order using the My McD’s App available for both Android and iOS devices.
Does this McDonald's welcome families and children?
Yes, families and children are welcome, and a children's menu is available.
Are there any nearby places where I can withdraw cash before visiting McDonald's?
Yes, there are several ATMs nearby, including RBC Royal Bank ATM, CIBC Cash Dispenser, HoneyBadger Bitcoin ATM at The Reach Pub, and TD Canada Trust ATM.
What nearby shopping or retail options are close to this McDonald's?
Nearby retail options include Shoe Warehouse, The Shoe Company, Dollarama, and Westgate Flower Garden for flowers and gifts.
Are there other food options near this McDonald's if I want to try something different?
Yes, nearby food options include Domino's Pizza for pizza delivery and Booster Juice for smoothies and juices.