McDonald's

2.8
1201 reviews
Drive-Thru Curbside McDelivery
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Business Details

20390 Dewdney Trunk Rd., Maple Ridge, BC
V2X 3E3, Canada
(604) 460-0548
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
20390 Dewdney Trunk Rd., Maple Ridge, BC
V2X 3E3, Canada

Hours

Reviews

2.8
1,201 reviews
5 stars
279
4 stars
197
3 stars
174
2 stars
106
1 star
445

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times for their orders, often exceeding 20 minutes, leading to frustration.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and lack of proper food handling practices.

Management Issues

Customers expressed dissatisfaction with management, citing poor organization and lack of responsiveness to complaints.
  • TW
    T W
    Nov 16, 2025
    1.0
    I ordered here recently, came home and actually got confirmed to have food poisoning by my doctor a few days later. Best to avoid this particular location.
  • RR
    Rebecca
    Nov 5, 2025
    1.0
    Today November 5, 2025. My son walked into the restaurant around 12:30pm and asked to speak to the manager. This lady was so incredibly rude… my son skip order was incorrect, so we came to replace it. Did we get it replaced, nope. I Don’t Recommend This Location
  • CC
    Corey Cooper
    Nov 1, 2025
    1.0
    Every time I order from this location, no matter how busy they are, the order takes way more time than it should. Every time, without fail. They also screw up on special orders often enough that I feel the need to double check their work. And tell me why the manager stood around for more than 5 minutes doing absolutely nothing while I waited at the counter for a coffee. This location is garbage, possible the worst I've ever been at.
  • CT
    Charles Turner
    Oct 31, 2025
    1.0
    Location advertised as 24 hours both with signage and on website. Drove through at 3:30am on my way to work and was turned away at the drive through because they "are not 24 hours" according to the staff. Filed a complaint with corporate. Honestly such a shame that there are so many local youths that are willing to do the job they apply for only to be turned away, and this quality of staff hired instead.
  • SS
    Sonia
    Oct 28, 2025
    1.0
    I’ve worked for McDonald’s for three years and have never experienced such terrible customer service. I waited in the drive thru for 10 minutes for my order to not be taken and when I said hello into the speaker they said “give me a minute”. Will not be returning to this location
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day from Monday to Sunday.

Does this McDonald's offer delivery services?

Yes, delivery services are available 24 hours every day at this location.