McDonald's

2.9
1099 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
300-23981 Dewdney Trunk Rd., MAPLE RIDGE, BC
V4R 1W1, Canada

Hours

Reviews

2.9
1,099 reviews
5 stars
266
4 stars
151
3 stars
200
2 stars
121
1 star
361

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and dine-in, often exceeding 20 minutes even when not busy.

Food Quality

There were numerous complaints about food quality, including incorrect orders, poorly prepared items, and inconsistent freshness.

Staff Performance

While some staff members received praise for their friendliness and service, others were criticized for rudeness and lack of efficiency.

Management Issues

Many reviews pointed to poor management practices, including understaffing and inadequate training, leading to a negative customer experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms, which detracted from their overall experience.
  • GS
    Gavin Sidhu
    Nov 4, 2025
    1.0
    I ordered 3 cheeseburgers with no pickles, luckily we were eating in and didn’t take them home. When I complained they said sorry we’ll get you some new ones. They then removed the pickles, probably by hand and gave them back to me. Then when I complained they giggled and found it amusing. The Manager did nothing to compensate me nor said anything to the staff, except they all had a giggle about it. This is not the service you would expect from such a large food chain. Service here is deteriorating week by week. We started coming here because of another store in Maple Ridge 227, which was closed down because of a rat problem. What the hell is going on here?
  • EM
    Eleanor Miller
    Oct 25, 2025
    5.0
    Very slow drive thru today with no apologies
  • MJ
    maddie joyy
    Oct 20, 2025
    1.0
    went in to get order fixed, said they couldn’t replace it because it was from different location
  • SB
    SIMRAN KAUR BRAR
    Oct 11, 2025
    5.0
    Good experience
  • KJ
    Ken Ju
    Sep 27, 2025
    4.0
    Breakfast for 2 b4 11am, 2 sandwiches after 11am, free wifi, free AC power to charge your phone. Nice servers and good foods. At Golden Ears park.

Frequently Asked Questions About McDonald's

What are the standard operating hours for McDonald's at 300-23981 Dewdney Trunk Rd.?

McDonald's is open 24 hours every day of the week at this location.

During what hours is the drive-through service available at this McDonald's?

The drive-through is open 24 hours a day, every day of the week.