Dairy Queen Grill & Chill

3.9
699 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
22490 Lougheed Hwy, Maple Ridge, BC
V2X 2V1, Canada

Hours

Reviews

3.9
699 reviews
5 stars
293
4 stars
217
3 stars
91
2 stars
34
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced slow and unprofessional service.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary food handling practices.

Customer Experience

While some customers had positive experiences with staff and service, many expressed frustration over long wait times and order mistakes.

Pricing Concerns

Customers mentioned rising prices and perceived poor value for money, particularly regarding portion sizes and food quality.
  • NH
    Nicole Hollstein
    Nov 11, 2025
    5.0
    Khushpreet thankyou :) you were very kind. Thankyou for the acknowledgement for the free icecream
  • TB
    Tammie Barker
    Nov 11, 2025
    5.0
    Very friendly khushpreet
  • SV
    Sajid Virani
    Nov 11, 2025
    5.0
    Great service by Navjot and Khushpreet
  • TB
    Taz e Bear
    Oct 23, 2025
    4.0
    This location has cut out Srs discounts so we go elsewhere. The food is good the deals are good. It is easy access handicap accessible. Service is slow and English is sometimes a problem.
  • MM
    Michelle
    Oct 9, 2025
    2.0
    Customer service is atrocious. An employee here ripped off my daughter today. She gave them a coupon for her food which they didn’t apply and charged her full price. When she complained they tried charging her a second time without refunding the first transaction. She was so confused and the employee made her feel like she was the problem.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill in Maple Ridge?

The restaurant is open every day from 10:00 AM to 10:00 PM.