Dairy Queen Grill & Chill

3.9
712 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
22490 Lougheed Hwy, Maple Ridge, BC
V2X 2V1, Canada

Hours

Reviews

3.9
712 reviews
5 stars
301
4 stars
218
3 stars
90
2 stars
35
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and attentive staff while others report slow service and poor handling of orders.

Food Quality

Food quality is inconsistent, with complaints about undercooked items, incorrect orders, and hygiene issues, but some customers still enjoy the ice cream and certain menu items.

Cleanliness

Several reviews mention cleanliness issues, including dirty tables and unsanitary food handling practices.

Staff Attitude

While some customers commend the friendliness of the staff, others report unprofessional behavior and a lack of training among employees.
  • MW
    M Weiler
    Jan 3, 2026
    1.0
    Don’t bother!! Not only is there a sever case of shrinkflation, but they are so cheap that there is barely any hot fudge or nuts on the peanut buster parfait, and half of the ice cream was melted. A total waste of money - an incredibly expensive waste!! Total BS. 💩
  • AK
    A K
    Dec 29, 2025
    1.0
    I visited the location and it became immediately obvious that the person serving us had dumped half a bottle of cheap perfume on themselves. Thankfully these days most workplaces and restaurants have scent-free policies. Well, Anju and this franchise owner clearly disagree because it smells like a cheap perfume stand at the mall. Even if someone didn’t have an allergy, I wouldn’t want to eat in there.
  • JL
    Jon L
    Dec 15, 2025
    4.0
    It's in a good location in Maple Ridge. It also hass good hours. Lots of room for customers to have a seat.
  • LO
    Lucas Olheiser
    Dec 7, 2025
    2.0
    Very cheap with the oreo's pieces and one was supposed to be a royal blizzard, it wasn't!
  • JH
    Joy Happy11
    Dec 6, 2025
    1.0
    me and my partner come here once and a while and today they gave my partner a peanut in his blizzard, if it wasn’t obvious he’s deathly allergic this kind of laziness and lack of attention to detail is atrocious.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill in Maple Ridge?

The restaurant is open every day from 10:00 AM to 10:00 PM.